Privacy Policy

PRIVACY POLICY - COMMITMENT TO YOUR PRIVACY

This site is owned and operated by OSF Global Services. Your privacy on the Internet is of the utmost importance to us. At OSF Global Services, we want to make your experience online satisfying and safe.

Because we gather certain types of information about our users, we feel you should fully understand our policy and the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.

INFORMATION OSF GLOBAL SERVICES GATHERS AND TRACKS

OSF Global Services gathers two types of information about users:

• Information that users provide through optional, voluntary submissions. These are voluntary submissions to receive our electronic newsletters and from participation in polls and surveys;
• Information OSF Global Services gathers through aggregated tracking information derived mainly by tallying page views throughout our sites. This information allows us to better tailor our content to readers' needs and to help us better understand the demographics of our audience. Under no circumstances does OSF Global Services divulge any information about an individual user to a third party.

OSF Global Services Gathers User Information In The Following Processes:

Optional Voluntary Information

We offer the following free services, which require some type of voluntary submission of personal information by users:

1. Electronic newsletter policy (Dispatches) - IT Outsourcing Toolbox
   We will offer a free electronic newsletter to users. OSF Global Services gathers the email addresses of users who voluntarily subscribe. Users may remove themselves from this mailing list by following the link provided in every newsletter that points users to the subscription management page. Users can also subscribe to the newsletters at the time of registration.
   
   The "Send to a friend" feature
   
   How does 'Send to a friend' work?
   You can use this service to forward our newsletter to a friend or colleague you think will be interested in it. You can also include a personal message. The email will appear to come from your email address, although it is actually generated by our servers.
   What does OSF Global Services do with the information you provide?
   The email addresses you provide will only be used to deliver the email to the address you specify. We won't use the details to send you unsolicited email, or pass them on to anyone else.
   We do not record or store either of the email addresses you provide.
   We do keep a record of how often the service is used, and which articles are forwarded. We do this to monitor how useful you find the service, and to gain some insight into what stories you find most interesting.
   If you think this service has been abused
   It is impossible for us to verify the email address or name of the sender with this service. If you are receiving unwanted emails and do not recognise the email address of the sender, please forward the email to marketing [at] osf-global.com 
   We will only use the information you supply to reply to you or contact you for more information. We won't give your details to anyone outside OSF Global Services without your permission.


2. White Paper download policy
   We offer on our websites free downloadable White Papers. In order to gather demographical data to help us adapt the content of these white papers in accordance with your information needs, we collect personally identifiable information, such as your name, email address, postal address, phone number, when you provide it to us. From time to time, we may also collect other sensitive information such as your job title or your company’s profile etc.  
3. Polling
   We may offer interactive polls to users so they can easily share their opinions with other users and see what our audience thinks about important issues. Opinions or other responses to polls are aggregated and are not identifiable to any particular user. OSF Global Services. may use a system to "tag" users after they have voted, so they can vote only once on a particular question. This tag is not correlated with information about individual users.
4. Surveys
   OSF Global Services may occasionally conduct user surveys to better target our content to our audience. We sometimes share the aggregated demographic information in these surveys with our partners. We never share any of this information about specific individuals with any third party.

Children

Consistent with the international legislation, we will never knowingly request personally identifiable information from anyone under the age of 13 without requesting parental consent.

Usage tracking

OSF Global Services tracks user traffic patterns throughout our site. However, we do not correlate this information with data about individual users. OSF Global Services does break down overall usage statistics according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user's browser).

OSF Global Services sometimes tracks and catalogs the search terms that users enter in our Search function, but this tracking is never associated with individual users. We use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you.
Cookies

We may place a text file called a "cookie" in the browser files of your computer. The cookie itself does not contain Personal Information although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. But the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. OSF Global Services uses cookies to track user traffic patterns (as described above).

You can refuse cookies by turning them off in your browser. If you've set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use this site. However, you do need cookies to participate actively in polling and surveys.

USE OF INFORMATION

OSF Global Services uses any information voluntarily given by our users to enhance their experience in our site, whether to provide interactive or personalized elements on the sites or to better prepare future content based on the interests of our users.

As stated above, we use information that users voluntarily provide in order to send out electronic newsletters and to enable users to participate in polls, surveys. We send out newsletters to subscribers on a regular schedule (depending on the newsletter), and occasionally send out special editions when we think subscribers might be particularly interested in something we are doing. OSF Global Services never shares newsletter mailing lists with any third parties, including advertisers, sponsors or partners.

When we use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you. We track search terms entered in Search function as one of many measures of what interests our users. But we don't track which terms a particular user enters.

SHARING OF THE INFORMATION

OSF Global Services uses the above-described information to tailor our content to suit your needs and help us better understand our audience's demographics.  We will not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.

SECURITY

OSF Global Services operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers.

OPT-OUT POLICY

We give users options wherever necessary and practical. Such choices include:

• Opting not to register to receive our electronic newsletters.
• Opting not to participate in certain interactive areas, which completely alleviates the need to gather any personally identifiable information from our users

YOUR CONSENT

By using this site, you consent to the collection and use of this information by OSF Global Services. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.