OSF Global Services
Presentations
The world is filled with CRM Service Providers
CRM is a complex system that touches all departments across your company and impacts your customers. Teaming with the right CRM implementation partner can mean the difference between the success and failure of your entire CRM initiative. View this presentation to learn how our approach to CRM implementation and integration adds true business value to small and medium businesses.
Download the OSF CRM Implementation Presentation [PDF file]
Survey says: CRM Adoption Strong Among SMBs. Cost & Complexity Challenges Remain
A combination of name brands, lesser known brands and homegrown CRM solutions are in use at 74% of the 200 SMBs who participated in a May 2011 web-based survey conducted by ITIC. And 52% said their companies use at least half of the CRM’s functionality. However cost, complexity, ease of use, and ease of manageability challenges remain, according to survey participants.