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OSF Global Services Privacy and Security Policy

Revised as of August 25, 2014

These websites are owned and operated by OSF Global Services, Inc. (“OSF”). Your privacy while visiting our sites is of the utmost importance to us. Because we gather certain types of information about our visitors, we believe it is important for them to understand the types of information we collect about them and how that information is used.

Personal information is data that can be used to identify or contact a specific natural person (“Personal Information”). OSF is committed to protecting the privacy rights of its website visitors. Therefore the following Privacy Policy sets forth the principles OSF follows when visitors to our website submit Personal Information.

This privacy statement applies to the websites:

If you have questions or concerns regarding this policy, please contact us at info@osf-global.com. Also, for any complaints regarding our policies or OSF, please contact us at complaints@osf-global.com.

COLLECTION AND USE OF PERSONAL INFORMATION

WHAT PERSONAL INFORMATION WE COLLECT

OSF gathers two types of information about users:

  • Personal Information that users provide through optional, voluntary submissions, for example registration to attend a seminar or webinar; registration to download an integration product; requests for information about OSF or our services; requests for a complimentary evaluation; participation in an online survey; or a job application.
  • OSF gathers information about our visitors’ movements around the site, as well as various aggregated tracking information derived mainly by tallying page views. This information allows us to better tailor our content to visitors' needs and to help us to better understand the demographics of our audience.

HOW WE USE YOUR PERSONAL INFORMATION

The information you provide is used solely by OSF and its affiliated companies. We use this information to:

  • Assess the needs of your business to determine suitable products
  • Send you requested product or service information
  • Send product updates or warranty information
  • Respond to customer service requests
  • Administer your account
  • Send you a newsletter
  • Send you marketing communications
  • Respond to your questions and concerns
  • Improve our website and marketing efforts
  • Conduct research and analysis
  • Display content based upon your interests

OSF will only use Personal Information in ways that are compatible with the purposes for which it was collected or subsequently authorized by you.

You have the option to opt-out of any secondary communications such as promotional communications by clicking on "unsubscribe" on the bottom of any OSF promotional email.Consistent with international legislation, we will never knowingly request personally identifiable information from anyone under the age of 13 without requesting parental consent.

COLLECTION AND USE OF PERSONAL INFORMATION FOR PRODUCT DOWNLOADS

When you register to download an OSF integration product (“plug-in”), we collect the following information in the product database:

  • API Key ID and, when necessary, the third party application ID
  • API Key ID and, when necessary, the third party application ID

We will retain your Personal Information for as long as your account is active or as needed to provide you services or as reasonably necessary to comply with our legal obligations. We do not collect credit card or other personal financial information.

No extra data that is the property of the client is stored in the OSF plug-in application. We do not collect, store, use or tamper with proprietary data that is owned by you and is otherwise exchanged between the devices using the plug-in application.

DISCLOSURE TO THIRD PARTIES

We may make certain personal information available to strategic partners. Personal information will only be shared to provide or improve our products, services and advertising. We do not sell, rent, share or trade your Personal Information with any third party.

DISCLOSURES THAT MAY BE REQUIRED BY LAW

We may be required to provide certain Personal Information to comply with legally-mandated reporting, disclosure, or other legal process requirements.

CORRECTING AND UPDATING YOUR PERSONAL INFORMATION

To review and update the Personal Information you have submitted to OSF for the purpose of updating or deleting it, please contact us at info@osf-global.com.

COOKIES AND OTHER TECHNOLOGIES

Like many companies, OSF uses automatic data collection tools on its websites, such as cookies and embedded web links. These tools collect certain standard information that your browser sends to our websites, such as your browser type and the address of the website from which you arrived at one of our websites. These tools may also collect information about your Internet Protocol (IP) address and clickstream behavior (for example, the pages you view and the links you click). Collectively, these tools help make your visit to our websites easier, more efficient and more valuable by providing you with a customized experience and recognizing you upon your return to our site.

A cookie itself does not contain Personal Information. The cookie can't read data off your hard drive or read cookie files created by other sites. Instead the cookie will enable us to relate your use of this site to information that you have specifically and knowingly provided to OSF. Standing alone, cookies do not personally identify you; they merely recognize your web browser. Unless you choose to identify yourself to OSF, either by responding to a promotional offer, registering to download a product, or filling out a web form (such as a “Contact Me”), you remain anonymous to OSF.

You can monitor our use of cookies on your computer by setting your web browser to inform you when cookies are set, or you can prevent the cookies from being set entirely. The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. If you disable the use of cookies on your computer, you may be unable to access certain services in our applications.

USAGE TRACKING

To improve the content and format of our websites, OSF uses industry standard web site tracking software to automatically capture user traffic patterns and technical information that is then stored in our servers' log files. This information may include, but is not limited to, user domain, the type of internet browser used, which web pages were visited, and the amount of time spent on our site.

We do not correlate this information with data about individual users. We do break down overall usage statistics according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user’s browser).

OSF sometimes tracks and catalogs the search terms users enter in our Search function, however this tracking is never associated with individual users. We use tracking information to determine which areas of our sites users prefer based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better online experience for you.

SECURITY ASPECTS

OSF follows industry standard physical and technical security measures, administrative controls and procedures to protect client data during transmission to us and to safeguard that Personal Information once we receive it. The Company hosts its websites in a secure server environment that uses firewalls, intrusion detection systems, and other advanced technology to prevent unauthorized access or access from outside intruders.

OSF operates secure data networks protected by industry standard firewall and password protection systems. We use HTTPS connections to transfer data through our plug-in applications; and only authorized individuals have access to the information provided by our clients.

Our security and privacy policies are reviewed and enhanced periodically.

THIRD-PARTY WEBSITES AND SERVICES

OSF web sites may contain links to other third-party web sites, products and services (collectively,"Linked Sites") Such Linked Sites are offered for your convenience and/or information. OSF is not responsible for the contents or privacy practices of any Linked Site. Information collected by third parties may include location data or contact details. OSF makes no representations regarding the use of data by third-party websites-- third-party collection of data is governed by the privacy practices of those third parties. We encourage you to review the privacy statements posted on the sites you visit.

NOTIFICATION OF PRIVACY STATEMENT CHANGES

OSF reserves the right to change this Privacy Statement. OSF will provide notification of material changes to this Privacy Statement through the Company’s websites at least thirty (30) business days prior to the change taking effect. We encourage you to periodically review this page for the latest information on our privacy practices.

WHAT ARE YOUR PRIVACY CHOICES?

  • You may review and correct your personal information and preferences
  • You may opt-out of emails from us
  • You may submit requests to opt-out of phone and postal marketing

NO UNLAWFUL OR PROHIBITED USE

You warrant to OSF that you will not use the Company’s websites for any purpose that is unlawful or prohibited by these terms, conditions and notices. You may not use the Company’s websites in any manner that could damage, disable, overburden or impair the websites or interfere with any other party's use and enjoyment of the OSF websites.

TRADEMARKS

The names of companies and products mentioned within any website owned and operated by OSF may be the trademarks of their respective owners.