Business Analyst

department / eCommerce

location / Colombia

posted / July 03, 2019

Full time

OSF Global Services


  • »   Critically understanding clients' operations and systems

    »   Responsible for the functional design of client solutions. This includes a lead role in project discovery and definition workshops, creating scope, documenting requirements and designs

    »   Collaborate with Project Managers, Solution Architects and customers to design and deploy robust ecommerce omni-channel solutions

    »   Provide business direction and guidance, development oversight, and support the successful delivery of projects

    »   Making sure that the solution recommended is commercial yet competitive

    »   Prioritize business features, and identify risks and potential solutions

    »   Creation of use cases, user stories and models that maps customer demands with platform and solutions

    »   Validate implementation versus requirements to make sure that customer needs match the solution

    »   Work closely with Sales team – participate in Discovery/Sales meetings, prepare estimates & proposals for getting new opportunities

    »   Contribute to on-going process and methodology improvements

    »   Keep a constant positive connection with the client

Skill set:

  • »   University degree or college diploma in the field of IT and/or Economics and/or Engineering

    »   2+ years direct work experience in an Business Analyst/Strategist role, including all aspects of process development and execution

    »   Good understanding of web concepts, SEO, UI/UX

    »   Experience in writing and maintaining functional documentation

    »   Experience in extracting information from designs and data models

    »   Experience with ecommerce, web applications and high traffic websites is a plus

    »   Experience with Cloud Based eCommerce Platforms will be a strong asset

Personal skills:

  • »   Possess excellent communication skills in English and Spanish

    »   Organized

    »   Willing to learn new things

    »   Excellent team player

    »   Resilient

    »   Ability to work on priorities

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.