Business Analyst

department / eCommerce

location / United Kingdom

posted / December 21, 2018

Full time

OSF Global Services


  • »  Critically understanding clients' operations and systems

    »  Translating requirements of the client into highly technical specifications in brief

    »  Making sure that the solution recommended is commercial yet competitive

    »  Determining the potential solutions and testing them for both technical and business compatibility

    »  Developing projects feasibility reports and presenting solutions to the client

    »  Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders

    »  Prioritize features, define project scope and identify risks

    »  Coordinate the entire life cycle of the projects, by means of (human and material) resources management, time management and activity coordination, using Agile methodologies

    »  Plan and schedule timelines and milestones of the projects

    »  Develop and deliver progress reports, proposals, requirements documentation and presentations

    »  Proactively manage changes in project scope, identify potential crises, and elaborate contingency plans

    »  Keep a constant positive connection with the client


  • »  University degree or college diploma in the field of IT and/or Economics and/or Engineering

    »  2+ years direct work experience in an Account Management/Business Analyst role, including all aspects of process development and execution

    »  Good understanding of web concepts, SEO, UI/UX

    »  Familiar with web programming languages, technologies and testing

    »  Experience with ecommerce, web applications and high traffic websites is a plus

Nice to have:

  • »  Experience in working with customers from Retail sector

    »  Experience in working on Salesforce Commerce Cloud(formerly known as Demandware)

    »  Salesforce Commerce Cloud Solution Strategist certification will definitely be a plus

    »  Experience in working on global eCommerce projects.

Personal skills:

  • »  Possess excellent communication skills

    »  Other European Languages would be a plus (French, German, Spanish, Russian)

    »  Organized

    »  Willing to learn new things

    >»  Excellent team player

    »  Resilient

    »  Ability to multitask

What do we have to offer:

  • »  A flexible work schedule

    »  The ability to work from home

    »  A stable and dynamic working environment attentive to your professional development

    »  Leadership that listens to and implements the ideas of our employees

    »  Opportunities for promotion

    »  A competitive salary and benefits

    »  Team members who truly enjoy their work

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.