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Copywriter

department / Marketing

location / Canada

DATE D’AFFICHAGE / January 15, 2019

We are looking for a great storyteller and communicator to help us develop content that converts. This person will be responsible for the creation of a wide variety of content pieces including copy for our websites, press releases, presentations, whitepapers, articles, email marketing campaigns, and infographics among other pieces designed to generate action and awareness for our company, brand, products and various activities that we undertake.

 

The ideal candidate has a proven track record in creating compelling positioning and thought leadership content with a minimum of two years’ experience writing B2B marketing content. You should be able to distill complex technical information into easy-to-digest copy that engages, entertains and inspires its intended audience.

 

This is a global and highly collaborative role. You will be a part of the Corporate & Branding global team, reporting directly to the Global Brand Manager and will work with the Content, Sales, Marketing and Product teams.

 

As a Copywriter, you WILL:

»  Write, proofread, and edit a wide variety of marketing, sales and event-related content ensuring that copy is clear, error-free, relevant, and matches our brand voice

»  Be a custodian for content quality and consistency throughout the company

»  Interact with a variety of team members to take ideas and concepts through to the development of a finished piece. You will manage the approval and publishing process at every step of the way and work with managers, designers, webmasters and others in the completion of your tasks

»  Present any ideas you may have for additional methods for OSF to grow and improve our content library, inspire future campaign plans and determine new vehicles for the presentation and distribution of our materials

»  Make the copy you produce available for the extended team, by backing-up your materials in our storage systems

As a Copywriter, you ARE:

»  A native English speaker with exceptional written abilities and attention to detail

»  Someone who has proven experience with B2B communications and has a minimum of two years as a copywriter

»  Experienced in developing innovative, compelling and differentiated content pieces

»  Able to interview and research to develop vibrant stories that align with the company’s business goals

»  Highly creative, collaborative, and able to work quickly and independently to complete projects with minimal guidance

»  In possession of solid project and process management skills with a proven track record in driving tasks through from concept to completion

As an OSF employee, you will ENJOY:

»  The option to work remotely

»  A flexible work schedule

»  Complimentary certifications and training

»  Performance evaluations that lead to financial compensation

»  The chance to work with leading international companies

»  A competitive medical plan

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Sales Representative

department / Sales

location / Japan

DATE D’AFFICHAGE / January 15, 2019

Responsibilities:

  • »   Monitor real-time opportunities for new business and business expansion in the assigned territory

  • »   Build long-term, productive and mutually beneficial relationships with new customers

  • »   Meet regularly with new customers in the sales territory to understand their evolving needs

  • »   Research the market and work on sales strategies for market segments

  • »   Participate in development and execution of sales campaigns

  • »   Assess opportunities and develop new business within an assigned territory

  • »   Sell ideas to customers, clearly communicate advantages for the business

  • »   Execute a territory sales plan that meets or exceeds stated revenue and profit targets

  • »   Develop and present solutions that meet customers’ needs and close the sale, including tailor-made solutions

  • »   Provide specifications to prospective clients, and respond to functional and technical elements of RFIs/RFPs

  • »   Track activity, prepare and maintain records for sales leads and account status updates

  • »   Work closely with different internal teams and other parties

Requirements:

  • »   Relevant experience in business-to-business IT services and solution sales

  • »   Previous experience with IT solutions for retail industry

  • »   Good understanding of online

  • »   Excellent Japanese

  • »   English knowledge

  • »   Proactive and goal-oriented individual

  • »   Be knowledgeable and proficient to provide advice to the customers regarding which solution might best fulfill their needs

  • »   Driven and motivated to succeed – to get out there to prospect and demo

  • »   Result oriented and a self-started

  • »   Able to work independently with minimal direction

  • »   Deep understanding of technology and software integration

  • »   Experience with cloud-based and eCommerce platforms

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Sales Representative

department / Sales

location / Korea, Hong Kong

DATE D’AFFICHAGE / January 15, 2019

Responsibilities:

  • »   Monitor real-time opportunities for new business and business expansion in the assigned territory

  • »   Build long-term, productive and mutually beneficial relationships with new customers

  • »   Meet regularly with new customers in the sales territory to understand their evolving needs

  • »   Research the market and work on sales strategies for market segments

  • »   Participate in development and execution of sales campaigns

  • »   Assess opportunities and develop new business within an assigned territory

  • »   Sell ideas to customers, clearly communicate advantages for the business

  • »   Execute a territory sales plan that meets or exceeds stated revenue and profit targets

  • »   Develop and present solutions that meet customers’ needs and close the sale, including tailor-made solutions

  • »   Provide specifications to prospective clients, and respond to functional and technical elements of RFIs/RFPs

  • »   Track activity, prepare and maintain records for sales leads and account status updates

  • »   Work closely with different internal teams and other parties

Requirements:

  • »   Relevant experience in business-to-business IT services and solution sales

  • »   Previous experience with IT solutions for retail industry

  • »   Good understanding of online

  • »   English knowledge

  • »   Proactive and goal-oriented individual

  • »   Be knowledgeable and proficient to provide advice to the customers regarding which solution might best fulfill their needs

  • »   Driven and motivated to succeed – to get out there to prospect and demo

  • »   Result oriented and a self-started

  • »   Able to work independently with minimal direction

  • »   Deep understanding of technology and software integration

  • »   Experience with cloud-based and eCommerce platforms

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Business Analyst

department / OMS

location / France, Romania

DATE D’AFFICHAGE / January 11, 2019

Responsibilities:

  • »  Critically understanding clients' operations and systems

    »  Analyze business requirements and determine potential solutions by testing them for technical and business compatibility

    »  Conduct requirements review sessions with business users and SMEs

    »  Determining the potential solutions and testing them for both technical and business compatibility

    »  Provide multiple alternatives by presenting creative and different approaches in solving business needs

    »  Prioritize features, define project scope and identify risks

    »  Understand the business needs and identify new business opportunities and capabilities

    »  Plan and schedule timelines and milestones of the projects

    »  Develop and deliver progress reports, proposals, requirements documentation and presentations

    »  Work closely with different internal teams and other parties

    »  Keep a constant positive connection with the client

Requirements:

  • »  University degree or college diploma in the field of IT and/or Economics and/or Engineering

    »  2+ years direct work experience in an Account Management/Business Analyst role, including all aspects of process development and execution

    »  Demonstrated experience of working in retail industry, with exposure to ERP/ OMS platforms

    »  Strong verbal, written and presentation skills

    »  Fluency in English

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Account Development Representative

department / Marketing

location / UK

DATE D’AFFICHAGE / January 11, 2019

Responsibilities:

  • »  Support of Sales Director by cold / warm calling to arrange meetings with potential customers to prospect for new business

    »  Support of the Marketing Director by qualifing all the leads resulted from the marketing campaigns

    »  Maintain active engagement with new and existing leads through effective communications designed to increase customer interest in company’s services and products

    »  First point of contact in responding to and qualifying incoming web and phone inquiries regarding OSF commerce products and services

    »   Manage a list of leads from early stage contact, through the engagement cycle until an Opportunity is created for sales

    »  Research target accounts and leverage social channels and various strategic campaigns to create engagement strategy

    »  Connect with prospects using email, phone, video, and social media

    »  Ensure follow-up by creating tasks, meetings, completing account information, keeping the CRM system always up-to-date

    »  Pro-active lead sourcing, identification of measurable and qualified new business opportunities

    »  Market and competitive watching and provision of these relevant insights to the sales team

    »  Research and selection of target segment for sales campaigns

    »  Execution of sales campaign

    »  Create weekly and monthly reports

    »  Achieve or exceed monthly and quarterly goals

Requirements:

  • »  Previous experience in IT industry and SaaS solutions

    »  Previous experience in telesales and lead generation

    »  Self-motivated with strong communication skills

    »  Strong sales talent who enjoys telephone sales and servicing customers

    »  Demonstrated track record of achieving measurable goals in a fast-paced environment

    »  A self-organised, pro-active team player

    »  Experience retail in retail and B2B would be desirable

    »  In depth user knowledge of Salesforce CRM would be desirable

    »  Good English

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Salesforce Architect

department / CRM

location / Canada

DATE D’AFFICHAGE / January 11, 2019

Responsibilities

  • »   Development of Salesforce design architecture according to received specifications

  • »   Design of business solutions, custom integrations with external web services

  • »   Apex programing (triggers and classes), VF programing, Lightning components

  • »   Provide oversight and governance of Salesforce projects: API integrations, building applications for AppExchange

  • »   Development of code modules in programming languages using integrated development environments

  • »   Setup of necessary applications, testing and modifying applications programs

  • »   Provide constant feed-back on technical performance of Salesforce organization to customer

  • »   Lead advanced design and implementation of a product area

  • »   Resolve complex technical issues and conduct advanced research

  • »   Offer technical support to all less experienced team members

  • »   Conduct presentations for various customers

  • »   Communicate with other infrastructure and technology specialists to streamline business processing workflows, integrating them into the SFDC functionality base

  • »   Document standards, guideline, and strategic plans to develop software system

  • »   Participate in pre-sales, implementation processes, and drive projects from design to deployment

  • »   Ensure that Salesforce application design best practices are followed

  • »   Research and provide technical solution to meet business solutions

Requirements:

  • »   Advanced experience with Salesforce.com configuration and custom development

  • »   Good understanding of Force.com development platform and best practices

  • »   Expert understanding of multiple Salesforce Integration Patterns: SOAP/REST web services, APIs, batch processes, connectors, middleware etc.

  • »   Strong knowledge of the Salesforce product suite, including Sales, Service, Community, Marketing, and Community Clouds

  • »   Active Salesforce certifications

  • »   Excellent presentation skills

  • »   Excellent written and oral communication skills in English

  • »   Ability to build strong relationships with customers and internal teams

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Business Development Director

department / Sales

location / USA

DATE D’AFFICHAGE / January 09, 2019

Responsibilities:

  • »   Monitor and assess real-time opportunities for new business and business expansion in the assigned sales territory

  • »   Meet regularly with new customers to build long-term, productive and mutually beneficial relationships understand their evolving needs

  • »   Maximize engagement with prospects in the assigned sales territory to align their needs with the company’s solutions

  • »   Research the market and work on sales strategies for market segments

  • »   Execute a territory sales plan that meets or exceeds assigned booking targets

  • »   Align with key technology partners to identify, qualify and close opportunities that fall within the company’s expertise

  • »   Participate in development and execution of sales campaigns with the companies designated marketing resources

  • »   Work collaboratively with internal pre-sales resources, propose solutions to customers, clearly communicate advantages for the business and technology stakeholders

  • »   Develop in collaboration with internal resources bespoke solutions that meet customers’ needs and close the sale.

  • »   Provide specifications to prospective clients, and respond to functional and technical elements of RFIs/RFPs

  • »   Track activity, prepare and maintain records for sales leads and account status updates

  • »   Work in a collaborative manner with different internal teams and other parties

Requirements:

  • »   5 – 10 years experience in complex business-to-business IT services and solution sales

  • »   Previous experience with eCommerce and IT solutions for retail industry a plus

  • »   Rainmaker: demonstrated performance of exceeding annual quota

  • »   Fluent English

  • »   Proactive and goal-oriented individual

  • »   Consultative selling experience: must be knowledgeable and proficient to provide advice to the customers and prospects regarding which solution might best fulfill their needs based on the companies expertise

  • »   Driven and motivated to succeed – able to work independently with minimal direction

  • »   Results oriented and a self-starter. Don’t wait for the business to come to you

  • »   Solid working understanding of enterprise IT and software integration

  • »   Experience with cloud-based eCommerce, CRM and Marketing automation platforms a plus

  • »   Existing experience with the Salesforce technology ecosystem a plus

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

IT Helpdesk

department / IT Infrastructure

location / Canada, India, Tukey

DATE D’AFFICHAGE / January 09, 2019

Responsibilities:

  • »   Monitor the internal system for tickets assigned to the queue and process them based on priority

  • »   Conduct technical support calls and provide guidance to company’s employees

  • »   Trouble shoot and resolve end user operating system and software related problems

  • »   Perform security administration functions, including creating user profiles and accounts, monitoring and managing system resources

  • »   Install, test and configure new workstations, peripheral equipment and software

  • »   Maintain inventory of all equipment , software and software licenses for designated area

  • »   Perform timely workstation hardware and software upgrades as required

  • »   Malware/Virus/Spyware Removal

  • »   Ensure full compliance with all IT and business processes

Requirements:

  • »   Previous IT Helpdesk experience is essential

  • »   Knowledge of computer hardware, software, and peripheral equipment installation and repair

  • »   Knowledge of Microsoft Office applications and Windows OS

  • »   Excellent oral and written communication skills in English

  • »   Must be customer service focused

  • »   Must be able to interact effectively and cooperatively with all internal departments

  • »   Quick thinking, ability to troubleshoot and resolve programming related problems

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Technical Trainer

department / eCommerce

location / India

DATE D’AFFICHAGE / January 09, 2019

Responsibilities:

  • »   Train new hired employees on specific technologies used in the company

  • »   Conduct periodical evaluations on trainees’ activity and make recommendations

  • »   Work closely with project managers, mentors, team leaders and HR Buddies in order to ensure trainees’ fast progress

  • »   Organize webinars on different technical topics dedicated to all employees

  • »   Document the training process and update it continuously

  • »   Manage the training programs for different technologies and career paths

  • »   Maintain the training knowledge database with the latest materials

  • »   Work closely with various Managers to identify the gaps and find solutions for training to cover those gaps

  • »   Participate in special training projects, as required

Requirements:

  • »   IT faculty graduate

  • »   Teaching or coaching experience (university teaching experience is a plus)

  • »   Web programming experience on frontend (HTML, CSS, JavaScript) and backend (any web language like PHP, .NET, etc.)

  • »   Excellent spoken and written English skills

  • »   Excellent pedagogical skills

  • »   Excellent communication skills

  • »   Multi-tasking person

  • »   Willing to learn

  • »   Patience in training people

  • »   Excellent team player

  • »   Good attention to details

  • »   Patience

  • »   Flexible and adaptive

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Project Manager

department / CRM

location / Canada, USA

DATE D’AFFICHAGE / January 09, 2019

Responsibilities:

  • »  Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders

  • »  Coordinate the entire life cycle of the projects, by means of (human and material) resources management, time management and activity coordination, using Agile methodologies

  • »  Plan and schedule timelines and milestones of the projects

  • »  Identify needed resources and assign individual responsibilities to team members

  • »  Develop and deliver progress reports, proposals, requirements documentation and presentations

  • »  Determine the frequency and content of status reports from the project team, analyse results, and troubleshoot problem areas

  • »  Proactively manage changes in project scope, identify potential crises, and elaborate contingency plans

  • »  Act as a liaison with other team members and managers to optimize resource utilization as to ensure effective and efficient project delivery

  • »  Ensure that the projects meet delivery schedules

  • »  Send reports on tasks/project status to top management

  • »  Ensure project documents are complete, up-to-date, and stored appropriately

Requirements:

  • »  Previous direct work experience in a Project Manager role, including all aspects of software process development and execution

  • »  Knowledge of Salesforce CRM and Salesforce Commerce Cloud is a big advantage

  • »  Familiar with key software development terms – e.g. web services, API, integrations, etc.

  • »  Good understanding of retail business

  • »  Very good English skills both written and verbal

  • »  Flexible and willing to learn and research new things

  • »  Able to work independently and without constant guidance

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

SEO Specialist

department / Storefront and Digital Commerce Marketing

location / Romania, Ukraine

DATE D’AFFICHAGE / January 09, 2019

Responsibilities:

  • »   Involved in all aspects of SEO, including research, implementation and analytics, to enhance organic search visibility, search engine marketing campaign results and our web projects

    »   Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords

    »   Measure efficiency of marketing campaigns and report on results

    »   Monitor, measure, track, analyze and report on SEO performance, reputation, local search and trends

    »   Track, report and assess websites/blogs, use metrics to support improved website and social media content delivery strategies

Requirements:

  • »   Bachelor's Degree in computer science, marketing, or related subjects

    »   Exceptional English writing skills and attention to details

    »   Up-to-date with the latest trends and best practices in SEO

    »   Google AdWords certification

    »   2-3 years of SEO experience including campaign development and analytic analysis

    »   A good understanding of marketing and advertising principles

    »   Ability to understand clients’ objectives and how they translate into search and media strategies

    »   Strong familiarity with key social platforms – from a business/marketing standpoint (LinkedIn, Google+, Twitter, Facebook)

    »   Operational understanding of programming concepts (variables, functions, cookies, objects)

    »   Ability to work on multiple projects simultaneously and effectively juggle different demands

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Full Stack Developer

department / Application development

location / Turkey, Ukraine, Romania

DATE D’AFFICHAGE / January 07, 2019

Responsibilities:

  • »  Apply technical skills in both front and back-end environments

    »  On back-end the developer will create new objects or update existing ones with new attributes, will develop validation, pre-population and logic configuration for these objects/attributes and ensure API support

    »  On front-end the developer will work on creating the necessary layouts for the web interfaces as well as all the supporting code for it

    »  Work with Scrum Agile methodology

    »  Use Linux platform as deployment for the application and testing of the code

    »  Actively participate and contribute to periodical team meetings

    »  Work as part of an international team

    »  Writing unit tests and integration tests

    »  Take part in peer code review sessions

Requirements:

  • »  Good English level

    »  Linux experience – basic knowledge, at user experience level

    »  Front-end skills, i.e. good know-how in at least one of the following:

    • - JavaScript

      - jQuery

      - Angular

      - Node.js

    »  SQL know-how

Would be considered a plus, experience with:

  • »  RedHat

    »  Git

    »  PostgreSQL

    »  Perl

    »  Python

    »  Writing unit tests (pgTAP, Karma)

    »  Writing integration tests (Selenium, Protractor)

    »  Prior experience in working with an Agile methodology

    »  Prior experience with continuous integration

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Junior Windows System Administrator

department / IT Infrastructure

location / Romania, Ukraine

DATE D’AFFICHAGE / January 07, 2019

Ideal candidate:

»   Quick thinking, ability to troubleshoot and resolve programming related problems;

»   Excellent written and verbal communication skills in English

»   High customer service skills set: ability to talk with users directly, to solve their issues, and leave the users with a positive experience

»   Strong attention to details and a sense of urgency

»   Ability to deal with multiple tasks, to handle multiple high priorities, to balance changing priorities

»   The ability to learn quickly new technologies

Responsabilities:

»   Maintaining the computer systems of the company

»   Performing security administration functions, including creating user profiles and accounts, monitoring and managing system resources

»   Performing system backup and recovery procedures

»   Providing technical support and guidance for the employees

»   Experience in operating systems (Windows): installing, advanced services configurations, backup, security

Skill set:

»   Bachelors Degree in Computer Science is preferred.

»   Microsoft Certificationa are a plus

»   Previous help-desk experience is a plus

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Salesforce Technical Lead

department / CRM

location / Turkey, India

DATE D’AFFICHAGE / December 11, 2018

Responsibilities:

  • »  Requirements gathering, analysis and implementation estimates

    »  Designing and documenting technical solutions, integrations architecture, data flows using collaborative tools

    »  Team leading and mentoring, assistance and technical guidance for junior team members, remotely

    »  Work closely with the Sales, customers and the rest of the Team to ensure successful delivery of various solutions

    »  Supply expertise in advanced Apex programming concepts including common design patterns, governor limit management techniques, bulk patterns, efficient and reliable trigger handling, and asynchronous operations

    »  Design, develop, test, document and deploy third-party integrations with Salesforce

    »  Engage in code and technical design reviews of solution implementations to ensure code quality and best practices are maintained

    »  Provide technical leadership, coaching and mentoring to junior technical team members

    »  Provide estimates of the level of effort to implement a solution based on business requirements

    »  Implement new features using declarative tools (creation of custom objects, workflows, validation rules, approval processes, flows, flow triggers and email alerts)

    »  Develop reports, custom report types, dashboards, and processes to continuously monitor data quality and integrity

    »  Implementation change control from development sandboxes to production and across the development life-cycle

    »  Manage security, users, roles, profiles, groups, queues and other Salesforce.com setup options as necessary

Requirements:

  • »  3+ years implementing Salesforce

    »  Experience in team management

    »  Strong OOP knowledge

    »  Salesforce Platform Developer 1 certifications

    »  Nice to have Salesforce Platform Developer 2 or Salesforce Architect certification

    »  Proven experience with Apex, Visualforce, Lightning, Web services, managed packages

    »  Good knowledge of Salesforce limitations

    »  Good knowledge of Salesforce point-and-click capabilities

    »  Design patterns, development best practices

    »  Experience with data flows between Salesforce Clouds is a plus

    »  Proficient in English - communication and technical writing

    »  Customer facing skills

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Salesforce Consultant

department / CRM

location / France

DATE D’AFFICHAGE / December 11, 2018

Responsibilities:

  • »  Understand and communicate business requirements, goals and project success criteria

    »  Design solutions to business needs using Salesforce.com capabilities

    »  Sell ideas to customers, clearly communicate advantages for the business

    »  Conduct meetings, prepare business process documentation and process flows

    »  Work closely with different internal teams and other parties

    »  Participate in complete pre-sales and implementation processes as a subject matter expert

    »  Guide development teams on functionality to meet the requirements

    »  Prepare client training plans and conduct trainings

    »  Participate to product development cycle

    »  Select and setup external apps from AppExchange

Requirements:

  • »  Knowledge of Salesforce.com best practices, products and functionality

    »  Previous experience in Salesforce.com implementations would be an advantage

    »  Ability to translate the requirements into successful projects

    »  Knowledge of Sales Cloud and Service Cloud; Marketing Cloud would be considered a plus

    »  Salesforce administrator certification would be a plus

    »  Demonstrated consulting and customer service skills

Personal skills

  • »  Excellent communication skills with the ability to communicate on a technical and project management level

    »  Fluent English

    »  Enthusiasm for learning

    »  Strong analytical and organizational skills

    »  Excellent team player

    »  Resilient

    »  Ability to multitask

    »  Detail-oriented

    »  Ability to apply new concepts, business models, and technologies

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Project Manager

department / eCommerce

location / Portugal

DATE D’AFFICHAGE / December 11, 2018

Responsibilities:

  • »   Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders

    »   Coordinate the entire life cycle of the projects, by means of (human and material) resources management, time management and activity coordination, using Agile methodologies

    »   Plan and schedule timelines and milestones of the projects

    »   Prioritize features, define project scope and identify risks

    »   Identify needed resources and assign individual responsibilities to team leaders for their teams

    »   Develop and deliver progress reports, proposals, requirements documentation and presentations

    »   Determine the frequency and content of status reports from the project team, analyse results, and troubleshoot problem areas

    »   Proactively manage changes in project scope, identify potential crises, and elaborate contingency plans

    »   Send reports on tasks/project status to top management

    »   Ensure project documents are complete, up-to-date, and stored appropriately

    »   Critically understanding clients' operations and systems

    »   Translating requirements of the client into highly technical specifications in brief

    »   Making sure that the solution recommended is commercial yet competitive

    »   Presenting solutions to the client

    »   Visiting client on-site for proposals and requirements meetings

    »   Keep a constant positive connection with the client

Requirements:

  • »   University degree in the field of IT and/or Economics and/or Engineering

    »   2+ years direct work experience in Project Management, including all aspects of process development and execution

    »   Previous experience in a BA/ PM or Consultant role

    »   Excellent customer facing skills

    »   Fluency in English and German

    »   Good understanding of web concepts, SEO, UI/UX

    »   Familiar with web programming languages, technologies and testing

    »   Experience with eCommerce, web applications and high traffic websites is a plus

    »   Fluency in English and Portuguese

    »   German, Spanish or French would be a big advantage

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Salesforce Developer

department / Development

location / Brazil

DATE D’AFFICHAGE / January 07, 2019

Responsibilities

  • »  Responsible for process implementation, optimization and automation within Salesforce by building functionalities with Lightning Components, JS, Apex and Visualforce

  • »  Handle web services API integrations with third party systems

  • »  Work closely with the Sales, customers and the rest of the Team to ensure successful delivery of various solutions

  • »  Perform technical evaluations, solution and design approaches to business solution needs

  • »  Supply expertise in advanced Apex programming concepts including common design patterns, governor limit management techniques, bulk patterns, efficient and reliable trigger handling, and asynchronous operations

  • »  Design, develop, test, document and deploy third-party integrations with Salesforce

  • »  Create and manage automated unit tests of Salesforce platform code developed by the team

  • »  Engage in code and technical design reviews of solution implementations to ensure code quality and best practices are maintained

  • »  Provide technical leadership, coaching and mentoring to junior technical team members

  • »  Provide estimates of the level of effort to implement a solution based on business requirements

  • »  Participate in application support as needed

  • »  Implementation change control from development sandboxes to production and across the development life-cycle

  • »  Make sure changes are documented, reviewed, tested, and approved before being deployed

  • »  Implement new features using declarative tools (creation of custom objects, workflows, validation rules, approval processes, flows, flow triggers and email alerts)

  • »  Develop reports, custom report types, dashboards, and processes to continuously monitor data quality and integrity

  • »  Manage security, users, roles, profiles, groups, queues and other Salesforce.com setup options as necessary

  • »  Remain current on new Salesforce features and functionality and providing recommendations for process improvements

Skill set:

  • »  Salesforce Platform Developer I certification

  • »  Knowledge of Salesforce coding limitations

  • »  OOP knowledge

  • »  Coding background (Apex)

  • »  Design patterns

  • »  Lightning Components/HTML/CSS/JavaScript

  • »  Knowledge of web development

  • »  Experience in working with web services

  • »  Database knowledge

Core Personal Competencies:

  • »  Excellent communication skills in English

  • »  Ability to work independently without close supervision

  • »  Able to communicate with customers on technical issues

  • »  Excellent team player

  • »  Ability to multitask

  • »  Have a positive “can do” attitude

  • »  Outcome oriented

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

QA Tester

department / Development

location / Colombia

DATE D’AFFICHAGE / December 18, 2018

We are looking for creative, passionate QA Testers who thrive in a fast-paced environment, enjoy tackling new challenges, and can be relied on to multi-task and complete tasks under deadlines.

Responsibilities:

  • »  Perform quality assurance testing

    »  Perform functional and non-functional testing, integration

    »  Responsible for designing test cases and formulating structured test strategies

    »  Execute test cases

    »  Create or follow test plans

    »  Review functional requirements

    »  Finding issues and report them using software tools for testing and bug tracking (JIRA)

    »  Test software releases and developer fixes

    »  Provide feedback to software development team on defects

Requirements:

  • »  Knowledge of testing Web applications and CRM product, API & Databases

    »  Experience in software testing

    »  Experience in all phases of the QA cycle (e.g. requirements analysis, test case identification, test scripts authoring, execution, defect tracking, status, reporting of results)

    »  Experience using XML, JavaScript, Photoshop is a plus

    »  HTML knowledge

    »  Ability to work independently in a fast-paced environment

    »  Excellent oral & written communication skills in English

Nice to have:

  • »  Experience with automated testing tools at both the API and UI level

    »  Experience working in an Agile development environment

    »  Previous programming or white box testing experience

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Account Development Representative

department / Marketing

location / USA

DATE D’AFFICHAGE / December 19, 2018

Responsibilities:

  • »  Support of Sales Director by cold / warm calling to arrange meetings with potential customers to prospect for new business

    »  Support of the Marketing Director by qualifing all the leads resulted from the marketing campaigns

    »  Maintain active engagement with new and existing leads through effective communications designed to increase customer interest in company’s services and products

    »  First point of contact in responding to and qualifying incoming web and phone inquiries regarding OSF commerce products and services

    »   Manage a list of leads from early stage contact, through the engagement cycle until an Opportunity is created for sales

    »  Research target accounts and leverage social channels and various strategic campaigns to create engagement strategy

    »  Connect with prospects using email, phone, video, and social media

    »  Ensure follow-up by creating tasks, meetings, completing account information, keeping the CRM system always up-to-date

    »  Pro-active lead sourcing, identification of measurable and qualified new business opportunities

    »  Market and competitive watching and provision of these relevant insights to the sales team

    »  Research and selection of target segment for sales campaigns

    »  Execution of sales campaign

    »  Create weekly and monthly reports

    »  Achieve or exceed monthly and quarterly goals

Requirements:

  • »  Experience of 2-3 years in telesales or inside sales in retail and B2B

    »  Previous experience in IT industry and SaaS solutions

    »  Strong communication skills

    »  Strong sales talent who enjoys telephone sales and servicing customers

    »  A self-organized, pro-active team player

    »  Native French and fluent English language (verbally and written)

    »  In depth user knowledge of Salesforce CRM

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Sterling OMS Developer

department / OMS

location / Brazil, India, Turkey, Ukraine, Romania

DATE D’AFFICHAGE / January 08, 2019

Responsibilities:

  • »  Design and implement Sterling OMS solutions into existing environments and designing business workflows to ensure proper application mapping/flow.

  • »  Support a wide range of technology projects using Sterling OMS, including configurations, software development, installation of patches and upgrades, etc.

  • »  Collaborate with Consultant and Business Analyst to extend the capabilities of the Sterling OMS platform

  • »  Participate and support in the solution testing and deployment

  • »  Writing of product extensions and interfaces to ensure proper functionality and integration with other systems

  • »  Provide technical expertise in establishing processes and procedures to ensure standards are followed

  • »  Develop and document standard operating procedures, best practices and technical documentation in a technical repository

  • »  Develop new application functionality in OMS and maintain the integrity of the OMS System through design and development efforts, with minimal oversight needed

  • »  Provide architectural, technical design and code review level guidance and software design documentation for team

  • »  Support customers on Complex technical issues

  • »  Perform gap/fit analysis between IBM Base functionality and organizational requirements

  • »   Assist internal/external teams in developing more extensive OMS Knowledge. Also work with other IT staff to solve business problems

  • »   Work with end users, management and support staff to identify areas where new applications will solve business problems

  • »   Additional duties, as assigned

Requirements:

  • »   3 plus years of previous experience in designing and implementing Sterling OMS solutions into existing environments

  • »  3 plus years of experience with Java

  • »  WebSphere Common Services, Java Applets, EJB, JSP, JSTL + Oracle and MS SQL Server experience

  • »  Previous experience of working in retail industry, with exposure to Order Management Systems is considered to be a plus

  • »  Ability to collaborate with other technical experts and develop solution and functional design documents to support development of final solutions

  • »  Design of business workflows to ensure proper application mapping/flow

  • »  Proven ability to partner with quality assurance teams to develop and execute testing scenarios to support end-user and performance-based testing

  • »  Excellent verbal and written communication skills with proven ability to partner with various stakeholders

  • »  Demonstrated technical knowledge of the fundamental concepts, technologies, standards and methodologies

  • »  Fluency in English

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

QA Automation

department / Development

location / Brazil

DATE D’AFFICHAGE / December 19, 2018

Responsibilities:

  • »  Develop new or update existing test scripts, create test data

  • »  Develop common testing libraries/APIs or use existent libraries

  • »  Execution of different test types: functional test, load test, stress test, smoke test, regression test

  • »  Usage of test tools to increase effectiveness of the testing processes

  • »  Plan automated testing activities

  • »  Report tests statuses and estimations

  • »  Test software releases and developer fixes

  • »  Provide feedback to software development team on defects

Requirements:

  • »  Experience in all phases of the QA cycle (e.g. requirements analysis, test case identification, test scripts authoring, execution, defect tracking, status, reporting of results)

  • »  Experience in designing test cases and formulating structured test strategies

  • »  Basic understanding of software development principles

  • »  Experience developing automated tests

  • »  Ability to work independently in a fast-paced environment

  • »  Oral/written communication skills in English

Nice to have:

  • »  Previous programming or white box testing experience

  • »  Experience with automated testing tools at both the API and UI level

  • »  Experience with Test-driven development (TDD)

  • »  Experience working in an Agile development environment

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

.net developer

department / Development

location / Romania, Ukraine, Brazil

DATE D’AFFICHAGE / December 17, 2018

Responsibilities

  • »   Guide a team of developers through the design, development, enhancement and support of service-oriented web based and Mobile web-based SaaS applications using Microsoft technologies, ASP.NET MVC/WebApi, JS libraries and MS SQL Server Databases

    »   As a senior, experienced member of an agile team, provide guidance and mentoring in software engineering best practices for the full software development life cycle, including adhering to coding standards, setting up and maintaining builds for continuous integration; designing and coding enterprise framework components; and performing code reviews in a fast-paced agile environment

    »   Define and own responsibility for technical approaches, code reviews, test case reviews and successful delivery of client projects and application enhancements

    »   Engage with the entire IT organization in the continuous improvements of the full SDLC and SDLC tools and processes

    »   Solve complex technical problems and help debug support cases while following best practices guidelines

    »   Assist with configuration of solutions to meet unique customer requirements

    »   Participate with the team in grooming and generating quality user stories that form the basis for design and development

    »   Assist the escalations support team through resolving complex issues and identifying re-usable solutions

Requirements:

  • »   Bachelor’s degree in a relevant discipline

    »   4-6 years’ experience with software development as a programmer in Microsoft .NET technologies, specifically C#

    »   Experience with Web services (SOAP/REST), SQL, XML, HTML, JavaScript and CSS

    »   Familiarity with UI frameworks like Bootstrap, Kendo UI or similar, preferred

    »   Experience establishing and leveraging automated build processes

    »   Excellent troubleshooting and problem-solving skills

    »   Excellent communication skills and experience working with remote/distributed teams

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Sitecore Solutions Architect

department / CMS

location / Canada, Romania, Ukraine, Turkey

DATE D’AFFICHAGE / January 10, 2019

Responsibilities

  • »   Architect and design solutions based on Sitecore Commerce and CMS that support industry leading best practices in technology, features, performance and scalability

    »   Responsible for the technical design of client solutions. This includes a lead role in project discovery and definition workshops, creating scope and development estimates, and documenting requirements and designs

    »   Collaborate with Project Managers, Business Analysts and customers to design and deploy robust Sitecore solutions or Sitecore integrations with other 3rd party systems, mostly in eCommerce ecosystem

    »   Provide technical direction and guidance, development oversight, and support the successful delivery of projects

    »   Coach and mentor customers and developers as they learn to implement on Sitecore

    »   Maintain and evolve Sitecore architecture documents and best practices based on evolving system requirements and industry trends and technologies

Requirements:

  • »   Above 5 years of Microsoft .NET Framework, ASP.NET MVC Development

    »   At least 3 years of experience with Sitecore CMS

    »   At least 2 years of experience with Sitecore Commerce 8.2 or 9

    »   Good understanding of client-side development and experience with JavaScript and some JS libraries like Knockout and Angular

    »   Technical Architecture experience designing and implementing Sitecore Commerce projects

    »   Experience in integrating third party systems with Sitecore Commerce such as payment gateways, CRM, PIM, OMS or other similar systems

    »   Good experience with Microsoft Azure PaaS development

    »   Experience with DevOPS processes

    »   Direct customer facing and implementation delivery experience

    »   Strong documentation skills

    »   Experience working in Agile based environments

    »   Fluent English

    »   Team player

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Market Research Analyst

department / Marketing

location / Spain

DATE D’AFFICHAGE / December 17, 2018

Responsibilities

  • »   Perform various prospecting activities in order to gather data about competitors and local market conditions

    »   Plan and execute various marketing events: offer support with the logistics, invite participants to events, collect information after the event and have it saved in CRM

    »   Using social media to spread the word about company’s services and products

    »   Marketing translations and translations reviews from English to Spanish

    »   Measure the effectiveness of marketing programs and strategies

    »   Convert complex data and findings into understandable tables, graphs, and written reports

    »   Prepare reports and present results to management

    »   Other administrative tasks as needed

Requirements:

  • »   Bachelor’s degree in marketing, communications, business or related field of study

    »   Proficiency in Microsoft Office applications

    »   Previous experience working in similar role (B2B preferred)

    »   Excellent verbal communication skills

    »   High attention to detail and ability to manage multiple projects simultaneously

    »   Strong writing and editing skills

    »   Ability to present complex information in an understandable and compelling manner

    »   Good level of English

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Salesforce Marketing Cloud and Service Cloud Consultant

department / CRM

location / Brazil

DATE D’AFFICHAGE / December 10, 2018

Responsibilities

  • »   Design solutions to address business needs using Salesforce Marketing Cloud/ service Cloud

    »   Follow the best practices for SFMC/ SFSC implementation

    »   Work closely with various internal teams and other parties

    »   Participate in pre-sales, implementation processes, and drive projects through from design to through to deployment

    »   Research and provide technical solution to meet business solution

    »   Create Journeys, automations and email templates

    »   Provide support for Salesforce.com users by troubleshooting system, processes and data

Requirements:

  • »   Strong knowledge of Salesforce.com’s best practices, products and their capabilities and limitations. A solid understanding Marketing Cloud and Service Cloud is required

    »   Solid understanding of AmpScript, SQL statements, Guided Template Language

    »   Proficient with HTML and JavaScript

    »   Proficient in working implementing Email Studio -> Data extensions, Subscription model, Sender Authentication package, Segmentation

    »   Experience integrating SFMC/ SFSC with other websites/e-coms for transactional emails and feeds

    »   Hands on experience in creating Journeys using Journey builder

    »   Hands on experience creating various Automations using Automation studio

    »   Hands on experience creating and working on email templates using content builder or design in HTML

    »   Experience/understanding of Social studio implementation

    »   Experience/understanding of Mobile studio implementation

    »   Experience/understanding of Advertising studio implementation

    »   Experience with Marketing Cloud Einstein implementation is a big plus

    »   Must have Salesforce Certified Email Specialist or Marketing Cloud consultant certification

    »   Ability to translate established requirements into successful projects

    »   Capability to travel to a client’s office

    »   Excellent written and verbal English is a must

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

IT Recruiter

department / Human Resources

location / Colombia

DATE D’AFFICHAGE / January 07, 2019

Responsibilities

  • »   Implement creative recruiting resources to attract qualified professionals

    »   Perform online and offline research in order to find the best candidates for the open positions

    »   Source passive candidates to achieve required staffing levels at all locations using social media (e.g. LinkedIn), networking, direct sourcing, etc

    »   Create a robust pipeline of highly qualified professionals for current and future staffing needs using active recruitment methods

    »   Establish positive relationships with active and potential candidates, as well as with the Hiring Manager

    »   Manage candidates throughout internal interview process, setting up technical and consultative screening interviews with internal staff to fill vacant positions throughout the organization

    »   Provide complete and accurate information to applicants about the company and position, in a manner that inspires interest and document their progress through the selection process

    »   Offer support to HR administrative team: employment contracts, on boarding new employees, etc.

    »   Initiate periodical meetings with employees in order to collect their suggestions and to be up to date with their motivational level

    »   Present new tools or ideas regarding HR processes so to be in a continuous improvement

Requirements:

  • »   3+ Years of recruiting experience (IT company/agency background)

    »   Experienced with staffing positions at a variety of levels and technologies

    »   Experienced with sourcing candidates from all sources

Personal skills:

  • »   A proven track record of successfully sourcing hard-to-find candidates for various IT profiles

    »   Proficiency with MS Office Suite, MS Outlook

    »   Understanding of core technologies and concepts including: e-Commerce, SaaS, ERP, CRM, Cloud and Virtualization

    »   Ability to handle constant change with ease and flexibility

    »   Ability to interact with people from various cultures and countries

    »   Openness to get involved in multiple marketing recruiting activities

    »   Demonstrated ability to prioritize, manage time and multi-task effectively in a fast-paced environment

    »   Excellent English verbal and written communication skills are required

    »   A strong work ethic and sense of commitment

    »   Sense of humor and being positive in times of trouble are also highly appreciated

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Salesforce Administrator

department / CRM

location / Brazil

DATE D’AFFICHAGE / December 07, 2018

Responsibilities

  • »   Salesforce CRM administration according to best practices

    »   Constant enhancements and roll-outs of new features

    »   Maintenance of a clean and efficient user interface

    »   Solution design for proper data management, page layouts and views, object modelling, reports, etc.

    »   Ongoing support and administrative needs for Salesforce.com users by troubleshooting system, process and data issues

    »   Configuration, testing, implementation

    »   Deliver training materials and user documentation, maintain it as requirements/implementation change

    »   Stay in close communication with end-users

    »   Selection and installation/setup of apps from AppExchange

    »   Data import/export

    »   Chatter customization

    »   Communities set up

Requirements:

  • »   2+ years of relevant work experience as Salesforce Administrator

    »   Strong understanding of Salesforce.com best practices and functionality

    »   Knowledge of Sales Cloud, Service Cloud and Marketing Cloud

    »   Demonstrated ability to work in a fast-pace environment and meet deadlines

    »   Salesforce administrator certification is a plus

Personal skills:

  • »   Excellent communication skills

    »   Good verbal and written English

    »   Proactive and work under limited supervision

    »   Organized

    »   Willing to learn new things

    »   Excellent team player

    »   Resilient

    »   Ability to multitask

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Linux System Administrator

department / IT Infrastructure

location / Turkey

DATE D’AFFICHAGE / December 11, 2018

Ideal Candidate:

»  Is smart, passionate about technology, particularly free software/open source technologies like Linux/*BSD, Apache httpd, Database systems (MySQL/PostgreSQL), PHP/Perl/Python

»  Is self-driven, reads technology articles and shares his/hers knowledge

»  Finds the root cause of a problem, fixes it and then goes to document his/hers findings

»  Needs to have exceptional communication skills and enjoy interacting with both technical and non-technical people

Responsibilities

»   Involved in the day to day operations of administering the company's internal and clients' systems

»   Deploys new services of the company's internal and clients' systems

»   Monitors the systems, quickly diagnoses, responds and fixes problems

»   Supports the development teams

»   Automates tasks & configuration of Linux Systems

»   Optimizes the services for performance and lower resource usage

»   Performs migrations between infrastructures and/or technologies

»   Researches and implements new technologies

Requirements:

»   Strong experience in the Linux operating system administration

»   Linux processes and inter-process communication knowledge

»   Hardware and networking knowledge (TCP/IP, DNS, VPN, Routing)

»   Subversion repository administration and usage

»   Knowledge of database servers administration (MySQL, PhpMyAdmin/Postgre SQL)

»   Knowledge of web application servers administration (Apache httpd/Apache Tomcat/nginx)

»   Knowledge about monitoring systems (Nagios)

»   Strong experience with SSH, SMTP/POP3/IMAP/Webmail (Postfix, Exim, Dovecot, Courier, etc.), DNS

»   Experienced with at least one of the scripting languages: bash, Perl, Python

»   Constant awareness of security issues regarding the technologies and environment he's involved with

»   Experienced with SSL, iptables, IDS, File Integrity Monitors

»   Knowledge about AWS, Azure, Rackspace and/or other Cloud providers

»   Knowledge about Cloud Infrastructures, IaaS, PaaS, VMware, OpenStack, Xen

»   Ability to prioritize tasks and meet deadlines

»   Ability to work within a team and under own responsibility

»   Problem solving and organizational skills

»   Strong verbal and written communication skills using English language

»   University degree (IT) or technical background

Considered to be a plus:

»   One or more of the following certifications: CCNA, RHCE/RHCSA, LPIC, etc

»   Knowledge about configuration management systems (Puppet, Chef, SaltStack)

»   Advanced database administration skills (replication, high availability)

»   Work experience with cloud infrastructure (Amazon, Rackspace, Azure)

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Salesforce Marketing Cloud Consultant

department / CRM

location / Japan

DATE D’AFFICHAGE / December 24, 2018

Responsibilities

  • »   Design solutions to address business needs using Salesforce Marketing Cloud

    »   Follow the best practices for SFMC implementation

    »   Work closely with various internal teams and other parties

    »   Participate in pre-sales, implementation processes, and drive projects through from design to through to deployment

    »   Research and provide technical solution to meet business solution

    »   Create Journeys, automations and email templates

    »   Provide support for Salesforce.com users by troubleshooting system, processes and data

Requirements:

  • »   Strong knowledge of Salesforce.com’s best practices, products and their capabilities and limitations. A solid understanding Marketing Cloud is required

    »   Solid understanding of AmpScript, SQL statements, Guided Template Language

    »   Proficient with HTML and JavaScript

    »   Proficient in working implementing Email Studio -> Data extensions, Subscription model, Sender Authentication package, Segmentation

    »   Experience integrating SFMC with other websites/e-coms for transactional emails and feeds

    »   Hands on experience in creating Journeys using Journey builder

    »   Hands on experience creating various Automations using Automation studio

    »   Hands on experience creating and working on email templates using content builder or design in HTML

    »   Experience/understanding of Social studio implementation

    »   Experience/understanding of Mobile studio implementation

    »   Experience/understanding of Advertising studio implementation

    »   Experience with Marketing Cloud Einstein implementation is a big plus

    »   Must have Salesforce Certified Email Specialist or Marketing Cloud consultant certification

    »   Ability to translate established requirements into successful projects

    »   Capability to travel to a client’s office

    »   Excellent written and verbal English is a must

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Senior QA Manager

department / Development

location / France, Brazil, Romania

DATE D’AFFICHAGE / December 11, 2018

Responsabilities:

Team management:

  • »   Develop and maintain team Recruiting Plans

    »   Work with the Recruiting Team to define roles and select best suited candidates

    »   Work with the Delivery Managers to develop assignment plans based on project needs

    »   Develop and maintain forecast reports for resource utilization

    »   Manage vacations and availability

    »   Work with the Talent Management Department to develop and maintain career plans for team members

    »   Involved in team member assessments and promotions

Project Delivery:

  • »   Supervise the Quality Control activities delivered by the team members

    »   Define standards and quality objectives for projects, QA teams

    »   Supervise that procedures, methodologies used are consistent and compliant with the organization policies

    »   Define specific procedures\exceptions when projects require this

    »   Deliver periodical Quality reports for projects in portfolio

    »   Maintain a "Health Dashboard" for the projects in portfolio

    »   Maintain an "Innovation Dashboard" for QA related projects

    »   Create and monitor the implementation of Quality Improvement Plans when necessary

    »   Define Recovery Plans where necessary

Innovation:

  • »   Identify pain points and suggest and implement innovative solution

    »   Create ROI and Cost\Benefit analysis for the proposed innovations

    »   Develop a "continuous improvement" mindset inside the team

    »   Act as the owner of the innovation projects affecting the QA team and processes in general

    »   Test, pilot and recommend implementation of new tools

    »   Test, pilot and recommend implementation\changes of procedures\methodologies.

Requirements:

  • »   Customer Focused: Customer experience is mandatory

    »   Team Player: Leadership skills, strong communication and engaging skills

    »   Team Builder: Ability to integrate, mentor and develop strong teams

    »   Priority Driven: Ability to set autonomously priorities in a fast paced changing environment

    »   Technically Curious: Driven by attention to detail and understanding how and why things work

    »   "All hands on deck" attitude: Ability to identify "whatever it takes" plans to solve crisis and be part of them

    »   Eager to excel: Excellence in all aspects of the job should be the norm and should be propagated inside the team

    »   Analytical skills: Ability to perform root-cause analysis, use tools to back up decisions and analysis with data(MS Excel, BI Tools)

    »   Strategical thinking: Ability to design medium and long term plans to achieve the organization Quality goals and implement these plans

    »   Experience:7+ years in the QA field, 2+ years in a QA Manager or Program Manager position

    »   Good English

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Account Development Representative

department / Marketing

location / France

DATE D’AFFICHAGE / December 16, 2018

Responsibilities:

  • »   Support of Sales Director by cold / warm calling to arrange meetings with potential customers to prospect for new business

    »   Support of the Marketing Director by qualifing all the leads resulted from the marketing campaigns

    »   Maintain active engagement with new and existing leads through effective communications designed to increase customer interest in company’s services and products

    »   First point of contact in responding to and qualifying incoming web and phone inquiries regarding OSF commerce products and services

    »   Manage a list of leads from early stage contact, through the engagement cycle until an Opportunity is created for sales

    »   Research target accounts and leverage social channels and various strategic campaigns to create engagement strategy

    »   Connect with prospects using email, phone, video, and social media

    »   Ensure follow-up by creating tasks, meetings, completing account information, keeping the CRM system always up-to-date

    »   Pro-active lead sourcing, identification of measurable and qualified new business opportunities

    »   Market and competitive watching and provision of these relevant insights to the sales team

    »   Research and selection of target segment for sales campaigns

    »   Execution of sales campaign

    »   Create weekly and monthly reports

    »   Achieve or exceed monthly and quarterly goals

Requirements:

  • »   Minimum of 5 years’ experience in telesales and lead generation

    »   Previous experience in IT industry and SaaS solutions

    »   Self-motivated with strong communication skills

    »   Strong sales talent who enjoys telephone sales and servicing customers

    »   Demonstrated track record of achieving measurable goals in a fast-paced environment

    »   A self-organised, pro-active team player

    »   Native or fluent English language(verbally and written)

    »   Experience retail in retail and B2B would be desirable

    »   In depth user knowledge of Salesforce CRM would be desirable

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Business Analyst

department / eCommerce

location / Portugal

DATE D’AFFICHAGE / December 10, 2018

Responsibilities:

  • »  Critically understanding clients' operations and systems

    »  Translating requirements of the client into highly technical specifications in brief

    »  Making sure that the solution recommended is commercial yet competitive

    »  Determining the potential solutions and testing them for both technical and business compatibility

    »  Developing projects feasibility reports and presenting solutions to the client

    »  Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders

    »  Prioritize features, define project scope and identify risks

    »  Coordinate the entire life cycle of the projects, by means of (human and material) resources management, time management and activity coordination, using Agile methodologies

    »  Plan and schedule timelines and milestones of the projects

    »  Develop and deliver progress reports, proposals, requirements documentation and presentations

    »  Proactively manage changes in project scope, identify potential crises, and elaborate contingency plans

    »  Keep a constant positive connection with the client

Knowledge and Experience:

  • »  University degree or college diploma in the field of IT and/or Economics and/or Engineering

    »  2+ years direct work experience in an Account Management/Business Analyst role, including all aspects of process development and execution

    »  Good understanding of web concepts, SEO, UI/UX

    »  Familiar with web programming languages, technologies and testing

    »  Experience with ecommerce, web applications and high traffic websites is a plus

    »  Fluency in English

Personal Skills:

  • »  Possess excellent communication skills in English and Portuguese

    »  Organized

    »  Willing to learn new things

    »  Excellent team player

    »  Resilient

    »  Ability to multitask

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Program Manager

department / Development

location / India

DATE D’AFFICHAGE / January 04, 2019


The Program Manager is responsible for managing one or more IT projects, from the study phase to the guarantee, within the framework of the objectives set and ensuring compliance with cost, deadline and quality requirements. He supervises the Project Managers and anticipates project impacts. Both facilitator and influencer, he supports his clients in their decision-making. It plays both a strategic and operational role in the smooth running of the programs.

Responsabilities:

  • »   Understand, collect, analyze and challenge project needs

    »   Ensure the budgetary management of one or more projects

    »   Arbitrate resource allocations between different projects

    »   Industrialize processes according to the company's strategy

    »   Initiate, contribute and drive Change Management Projects inside the organization

    »   Oversee integration of the new PM’s and key members in the team

    »   Deploy the quality approach on projects (training, procedures, etc.)

    »   Manage the activity of the project(s) (planning, reporting, etc.)

    »   Guarantee the quality of deliverables (ensure customer satisfaction; respect of commitments, etc.)

    »   Advise and assist project managers

    »   Supervise the design and implementation of projects

    »   Negotiate and draft contractual documents

    »   Participate in the commercial action (presales)

    »   Participate in the creation and development of service offers and their promotion

    »   Participate in the Company's recruitment process

Requirements:

  • »   Good knowledge of the IT world (know how to discuss IT topics in relation to all project stakeholders: CIOs; Architects; Business Analysts, etc.)

    »   Customer facing

    »   Strong data-oriented reports and decisions (MS Excel, BI tools)

    »   Risk Management

    »   Rigour and organizationt

    »   Engagement in collaborative alliances (interpersonal skills)

    »   Belief and influence

    »   Craft the program (requirements, business case and analysis)

    »   Benefits Management: orchestrate the attainment of benefits

    »   Adaptability and flexibility

    »   Performance Management

    »   Leadership (Provide Program leadership (situational, core values, strategic)

    »   Facilitate stakeholder engagement

    »   Fluency in written and oral English

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Solution Architect

department / Development

location / Canada, France, Spain, USA, Portugal

DATE D’AFFICHAGE / December 04, 2018

Responsibilities:

  • »  Architect and design leading ecommerce solutions that support industry leading best practices in technology, features, performance and scalability.

  • »  Responsible for the technical design of client solutions. This includes a lead role in project discovery and definition workshops, creating scope and development estimates, and documenting requirements and designs.

  • »  Collaborate with Project Managers, Business Analysts and customers to design and deploy robust ecommerce solutions across traditional web, mobile, tablet and in-store applications.

  • »  Provide technical direction and guidance, development oversight, and support the successful delivery of projects.

  • »  Coach and mentor customers and developers as they learn to implement on Demandware.

  • »  Provide technical problem resolution to complex issues.

  • »  Contribute to on-going process and methodology improvements.

  • »  Work with cross functional teams such as engineering and product management to provide feedback and support the evolution of the product.

Skill Set:

  • »  Technical Architecture experience designing and implementing complex enterprise applications in B2C and B2B eCommerce solutions.

  • »  Strong hands on technical skills in JavaScript.

  • »  Experience implementing REST web services.

  • »  Strong OO foundation.

  • »  The ability to quickly learn new concepts and technologies and convert them into customer solutions.

  • »  Direct customer facing and implementation delivery experience.

  • »  Strong documentation skills.

  • »  BS or BA (in Computer Science or related field preferred).

  • »  5+ years work experience; with 3+ years in professional services/consulting.

  • »  Prior experience leading and working with geographically dispersed development teams.

  • »  Experienced with web technologies (JavaScript, Java, .net, PHP, Python or Node.js), SOA, application servers, portal servers, middleware, ecommerce, enterprise application integration, databases, security, performance & scalability.

  • »  Fluency in English.

  • »  Open to travel (up to 20%).

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Back-end Developer

department / eCommerce

location / Ukraine, Brazil, Romania, France, Colombia, Turkey, Spain

DATE D’AFFICHAGE / December 21, 2018

Responsibilities:

  • » Develop dynamic enhanced e-commerce web experiences;

  • » Develop customer-specific web-based applications, systems integrations and custom application development

  • » Apply technical skills in both front and back-end environment

Skill set:

  • » Previous experience in back-end development (PHP, ASP.NET, Java, etc.)

  • » A good understanding of JavaScript and Node.js

  • » Experience with Web Services

  • » Experience consuming real-time data from APIs (Rest, JSON)

  • » Experience in web development

  • » Experience with Ajax applications

  • » Experience with object-oriented programming and MVC design patterns

  • » Good English skills.

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Front-end Developer

department / eCommerce

location / Romania, Ukraine, Brazil, France, Colombia, Turkey, Spain

DATE D’AFFICHAGE / December 04, 2018

Responsibilities:

  • »  Build, validate and maintain web page templates from supplied PSD, wireframe layouts, Zeplin or InVision using clean, lightweight, semantic code that adheres to current Web Standards;

  • »  Write cross-browser HTML and CSS/SCSS;

  • »  Keep up to date with latest JS frameworks (e.g. React, Vue.js, etc.);

  • »  Support and enforce best practices for content layout, navigation and site architecture for a simple to complex web applications or websites;

  • »  Work closely with very qualified and motivated back-end developers, analysts, architects and managers;

  • »  Apply company tailored working procedures on daily basis;

  • »  Develop expert level knowledge about web & mobile front-end development standards and platforms, performance and user experience & share it with the team;

  • »  Keep up to date with the latest web technologies in the fields of web design, usability, mobile, email and social media application design;

Skill set:

You need to know:

  • »  Working knowledge of XHTML/HTML and CSS;

  • »  Knowledge of HTML5, CSS3 and JavaScript;

  • »  Proficient in using tools for processing PSD's (Photoshop), Sketch, Zeplin, InVision or similar;

  • »  Working knowledge of adaptive design, responsive design, mobile first approach;

  • »  Knowledge of CSS pre-processors (LESS, Sass);

  • »  Knowledge of jQuery. Experience with any popular jQuery plug-in (jQuery UI, jQuery tools, jQuery Mobile, etc.) is a plus;

  • »  Fluency in English;

Ideally, you would also have:

  • »  Knowledge of popular CSS grid systems (Bootstrap, Foundation, Skeleton, etc...);

  • »  Ability to improve, optimize, extend jQuery plugins or write them from scratch;

  • »  Knowledge of version control systems(Git ideally).

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

OSF Academy for Students

department / Web Programming

location / Romania, Ukraine, Brazil

DATE D’AFFICHAGE / January 08, 2019

For over a decade, OSF Global Services has established itself as a trusted technology consultant and technology integrator enabling companies to succeed over the greatest challenges in the world’s rapidly changing business environment.

What do you need?

  • »  A computer and a good internet connection since the program is delivered remotely;

    »  You should be willing and able to start this journey on 1st January, 2019, when the program begins;

    »  You need to be open to learn not only theoretical matters and concepts, but also to apply in practice the know-how gained during the program, by developing an e-Commerce site.

What do we offer?

  • »  Training materials, carefully selected information, useful links to help you explore the documentation we prepared for you, either on front-end (HTML, CSS, JavaScript), back-end (Node.js/Mongo .db) or QA Testing depending on your choice;

    »  Support from a dedicated person who will answer your questions and will help you overcome any challenges that may arise along the way;

    »  Duration of the program is 1 month

    »  The schedule is flexible, depending on how much time you can invest.

    »  A paid account on treehouse where you can obtain information in an interactive and fun way;

    »  A job offer in our e-Commerce division - at the end of the program, if you have good results.

What do you have to do?

  • »  Please use the Form from this page to enroll to OSF Academy. Don’t forget to mention at additional comments the main technology track (backend or frontend) that interests you.

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

We are looking forward to meeting you!

Account Development Representative

department / Marketing

location / Brazil

DATE D’AFFICHAGE / January 11, 2019

Responsabilities:

  • »   Support of Sales by cold / warm calling to arrange meetings with potential customers to prospect for new business

    »   Support of the Marketing by qualifing all the leads resulted from the marketing campaigns

    »   Maintain active engagement with new and existing leads through effective communications designed to increase customer interest in company’s services and products

    »   First point of contact in responding to and qualifying incoming web and phone inquiries regarding OSF commerce products and services

    »   Manage a list of leads from early stage contact, through the engagement cycle until an Opportunity is created for sales

    »   Research target accounts and leverage social channels and various strategic campaigns to create engagement strategy

    »   Connect with prospects using email, phone, video, and social media

    »   Ensure follow-up by creating tasks, meetings, completing account information, keeping the CRM system always up-to-date

    »   Pro-active lead sourcing, identification of measurable and qualified new business opportunities

    »   Market and competitive watching and provision of these relevant insights to the sales team

    »   Research and selection of target segment for sales campaigns

    »   Execution of sales campaign

    »   Create weekly and monthly reports

    »   Achieve or exceed monthly and quarterly goals

    »   Execution of sales campaign

    »   Create weekly and monthly reports

    »   Achieve or exceed monthly and quarterly goals

Requirements:

  • »   Minimum of 5 years’ experience in telesales and lead generation

    »   Previous experience in IT industry and SaaS solutions

    »   Self-motivated with strong communication skills

    »   Strong sales talent who enjoys telephone sales and servicing customers

    »   Demonstrated track record of achieving measurable goals in a fast-paced environment

    »   A self-organised, pro-active team player

    »   Fluent English language (verbally and written), Spanish and Portuguese

    »   Experience retail in retail and B2B would be desirable

    »   In depth user knowledge of Salesforce CRM would be desirable

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Marketing Specialist

department / Marketing

location / Brazil

DATE D’AFFICHAGE / January 09, 2019

Responsibilities:

  • »  Identify conferences / events to which the company should participate in order to generate leads

    »  Manage campaigns to promote the company’s services and generate or nurture leads

    »  Prepare all the activities around events, including pre-event and post-event marketing

    »  Keep a clean and accurate database of our LATAM prospects

    »  Keep track of the marketing expenses for LATAM marketing activities

    »  Measure efficiency of marketing campaigns and report on results

Requirements:

  • »   2-3 years’ experience in marketing (events, email marketing, etc.)

    »   Strong familiarity with key social platforms – from a business/marketing standpoint (LinkedIn, Twitter, Facebook)

    »   Online Marketing knowledge: SMM, SEM, AdWords, Google Analytics, SEO, PPC

    »   Knowledge of IT solution (CRM, e-commerce platforms)

    »   Knowledge of digital marketing tools: Marketo, Salesforce.com, DiscoverOrg, ZoomInfo

    »   Ability to work on multiple projects simultaneously and effectively juggle different demands

    »   Fluency in English and Portuguese

    »   Spanish knowledge is considered a plus

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Linux System Administrator

department / IT Infrastructure

location / Ukraine, Romania

DATE D’AFFICHAGE / December 18, 2018

Ideal candidate:

  • »   is smart, passionate about technology, particularly free software/open source technologies like Linux/*BSD, Apache httpd, Database systems (MySQL/PostgreSQL), PHP/Perl/Python;

    »   is self-driven, reads technology articles and shares his/hers knowledge;

    »   finds the root cause of a problem, fixes it and then goes to document his/hers findings;

    »   needs to have exceptional communication skills and enjoy interacting with both technical and non-technical people.

Responsibilities:

  • » involved in the day to day operations of administering the company's internal and clients' systems;

    » deploys new services of the company's internal and clients' systems;

    » monitors the systems, quickly diagnoses, responds and fixes problems;

    » supports the development teams;

    » automates tasks & configuration of Linux Systems;

    » optimizes the services for performance and lower resource usage;

    » performs migrations between infrastructures and/or technologies;

    » researches and implements new technologies.

Requirements:

  • »   strong experience in the Linux operating system administration;

    »   Linux processes and inter-process communication knowledge;

    »   hardware and networking knowledge (TCP/IP, DNS, VPN, Routing);

    »   subversion repository administration and usage;

    »   knowledge of database servers administration (MySQL, PhpMyAdmin/Postgre SQL);

    »   knowledge of web application servers administration (Apache httpd/Apache Tomcat/nginx);

    »   knowledge about monitoring systems (Nagios);

    »   strong experience with SSH, SMTP/POP3/IMAP/Webmail (Postfix, Exim, Dovecot, Courier, etc.), DNS;

    »   experienced with at least one of the scripting languages: bash, Perl, Python;

    »   constant awareness of security issues regarding the technologies and environment he's involved with;

    »   experienced with SSL, iptables, IDS, File Integrity Monitors;

    »   knowledge about AWS, Azure, Rackspace and/or other Cloud providers;

    »   knowledge about Cloud Infrastructures, IaaS, PaaS, VMware, OpenStack, Xen;

    »   ability to prioritize tasks and meet deadlines;

    »   ability to work within a team and under own responsibility;

    »   problem solving and organizational skills;

    »   strong verbal and written communication skills using English language;

    »   university degree (IT) or technical background.

Considered to be a plus:

  • » one or more of the following certifications: CCNA, RHCE/RHCSA, LPIC, etc.;

    » knowledge about configuration management systems (Puppet, Chef, SaltStack);

    » advanced database administration skills (replication, high availability);

    » work experience with cloud infrastructure (Amazon, Rackspace, Azure);

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Solution Architect

department / CMS

location / Canada

DATE D’AFFICHAGE / January 10, 2019

Responsibilities:

  • »   Architect and design solutions based on Sitecore XP and Sitecore commerce that support industry leading best practices in technology, features, performance and scalability

    »   Responsible for the technical design of client solutions. This includes a lead role in project discovery and definition workshops, creating scope and development estimates, and documenting requirements and designs

    »   Creating PoCs in our Sitecore environment (Sitecore 9XP and commerce, Helix, xConnect, etc.)

    »   Collaborate with Project Managers, Business Analysts and customers to design and deploy robust Sitecore solutions across web, integration of Sitecore with other 3rd party systems

    »   Provide technical direction and guidance, development oversight, and support the successful delivery of projects

    »   Coach and mentor customers and developers as they learn to implement on Sitecore

    »   Provide technical problem resolution to complex issues

    »   Contribute to on-going process and methodology improvements

Requirements:

  • »   Technical Architecture experience designing and implementing website and Shop websites based on Sitecore

    »   Strong .NET / ASP.NET MVC knowledge

    »   Solid understanding of object-oriented programming (OOP)

    »   Previous experience in working with third party APIs

    »   Experienced in lead development and/or experience as solution architect

    »   Demonstrate experience in web application development and ability to provide high-quality and timely-delivery

    »   The ability to quickly learn new concepts and technologies and convert them into customer solutions

    »   Direct customer facing and implementation delivery experience

    »   Strong documentation skills

    »   Good team player

    »   Fluent English

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

QA Lead

department / eCommerce

location / Japan

DATE D’AFFICHAGE / January 10, 2019

Responsibilities:

  • »  Analyze and clarify software testable requirements & parameters

    »  Develop testing programs and strategies, artifacts (plans, cases, suites, plans, stories, scenarios, scripts, or procedures), test approach and identify the applicable test techniques

    »  Monitor software test preparation, data creation and environments preparation

    »  Implement static & dynamic, black box tests against various requirements, on different levels and different types, techniques and tactics

    »  Analyze test data in relation with quality/requirements and identify differences

    »  Log test results using bug tracking system/traceability matrix; document test procedures; review software documentation

    »  Replicate unwanted software behaviors, identifies the most likely causes after isolation of specific functionality; eliminates errors / inconsistencies; retest; monitor bug lifecycle; recommend solutions

    »  Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems; propose diverse optimizations, tests to prevent software unwanted behaviors, risks

    »  Implement monitoring and continuous testing activities depending on project scope

    »  Reports on issue, KPIs, risks

    »  Enforce best practices, procedures, alignment of requirements, development and tests

    »  Support management of projects with estimates, scope decomposition, releases, monitoring and controlling

    »  Offer consultancy, teammates support, implement training on site and mentoring to newcomers

    »  Implement performance management activities (scope, feedback, reviews, responsibilities, staffing, and task distribution)

    »  Support presales process with estimates, demos, CR issues and feedback

Requirements:

  • »  Computer science fundamentals

    »  Good knowledge of testing process

    »  Problem solving skills

    »  Excellent communication skills

    »  Previous experience in using testing tools as Jira, Testlink, Chrome dev tools, Photoshop basic etc.

    »  Good level of English writing and speaking

    »  Development tools & technologies(HTML, CSS basic) will be a plus

    »  Previous experience with E-commerce will be a plus

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Account Development Representative

department / Marketing

location / Germany, Canada

DATE D’AFFICHAGE / December 21, 2018

Responsibilities:

  • »   Support of Sales Director by cold / warm calling to arrange meetings with potential customers to prospect for new business

    »   Support of the Marketing Director by qualifing all the leads resulted from the marketing campaigns

    »   Maintain active engagement with new and existing leads through effective communications designed to increase customer interest in company’s services and products

    »   First point of contact in responding to and qualifying incoming web and phone inquiries regarding OSF commerce products and services

    »   Manage a list of leads from early stage contact, through the engagement cycle until an Opportunity is created for sales

    »   Research target accounts and leverage social channels and various strategic campaigns to create engagement strategy

    »   Connect with prospects using email, phone, video, and social media

    »   Ensure follow-up by creating tasks, meetings, completing account information, keeping the CRM system always up-to-date

    »   Pro-active lead sourcing, identification of measurable and qualified new business opportunities

    »   Market and competitive watching and provision of these relevant insights to the sales team

    »   Research and selection of target segment for sales campaigns

    »   Execution of sales campaign

    »   Create weekly and monthly reports

    »   Achieve or exceed monthly and quarterly goals

Requirements:

  • »   Minimum of 5 years’ experience in telesales and lead generation

    »   Previous experience in IT industry and SaaS solutions

    »   Self-motivated with strong communication skills

    »   Strong sales talent who enjoys telephone sales and servicing customers

    »   Demonstrated track record of achieving measurable goals in a fast-paced environment

    »   A self-organised, pro-active team player

    »   Native or fluent English language (verbally and written)

    »   Experience retail in retail and B2B would be desirable

    »   In depth user knowledge of Salesforce CRM would be desirable

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

IT Recruiter

department / Human Resources

location / Germany

DATE D’AFFICHAGE / January 08, 2019

Responsibilities:

  • »   Implement creative recruiting resources to attract qualified professionals

    »   Perform online and offline research in order to find the best candidates for the open positions

    »   Source passive candidates to achieve required staffing levels at all locations using social media (e.g. LinkedIn), networking, direct sourcing, etc

    »   Create a robust pipeline of highly qualified professionals for current and future staffing needs using active recruitment methods

    »   Establish positive relationships with active and potential candidates, as well as with the Hiring Manager

    »   Review applications/resumes and interview candidates

    »   Manage candidates throughout internal interview process, setting up technical and consultative screening interviews with internal staff to fill vacant positions throughout the organization

    »   Provide complete and accurate information to applicants about the company and position, in a manner that inspires interest and document their progress through the selection process

    »   Offer support to HR administrative team: employment contracts, on boarding new employees, etc.

    »   Initiate periodical meetings with employees in order to collect their suggestions and to be up to date with their motivational level

    »   Organize internal events (Teambuilding, corporate challenges, Christmas party etc) for OSF employees

    »   Present new tools or ideas regarding HR processes so to be in a continuous improvement

Qualifications:

  • »   1-3 years of recruiting experience (IT company/agency background)

    »   Experienced with staffing positions at a variety of levels and technologies

    »   Experienced with sourcing candidates from all sources

Skills & knowledge:

  • »   A proven track record of successfully sourcing hard-to-find candidates for various IT profiles

    »   Proficiency with MS Office Suite, MS Outlook

    »   Understanding of core technologies and concepts including: e-Commerce, SaaS, ERP, CRM, Cloud and Virtualization

    »   Ability to handle constant change with ease and flexibility

    »   Ability to interact with people from various cultures and countries

    »   Openness to get involved in multiple marketing recruiting activities

    »   Demonstrated ability to prioritize, manage time and multi-task effectively in a fast-paced environment

    »   Excellent English verbal and written communication skills are required

    »   A strong work ethic and sense of commitment

    »   Sense of humor and being positive in times of trouble are also highly appreciated

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Marketing Researcher

department / Marketing

location / Brazil, Canada

DATE D’AFFICHAGE / December 21, 2018

Responsibilities:

  • »   Align critical marketing needs with the selected:

    •   a)  research methodology,
    •   b)  desired samples of data & information to be obtained, and
    •   c)  analysis requests, in order to obtain the maximum output.

    »   Execute market research projects based on given directions (specific industries / business verticals or specific technologies or any given key indicators), using different research methodologies and/or in different locations / territories of interest

    »   Conduct detailed market research, business analytics, technological analytics based on received assignments and summarize the results in order to present all findings to direct manager and/or to cross-functional business development teams

    »   Contribute to business development efforts by conducting research related activities on both existing customers & prospects, as well as on new potential customers

    »  Inquiry, extract and integrate data & information from multiple sources in order to:

    •   a)  provide marketing and/or sales related answers to raised questions,
    •   b)  draw meaningful conclusions on specific topics or particular key indicators, and
    •   c)  highlight market trends to Marketing Department members.

    »   Offer support to direct manager and/or Marketing Department members on the following topics / aspects:

    •   a)  development of marketing plans, lists, etc.
    •   b)  development of marketing campaigns, events, etc.
    •   c)  formulation of market research strategy, and
    •   d)  formulation of company marketing strategy.

    »   Contribute to CRM operations by introducing, operating and maintaining records on Companies, Brands, Groups / Holdings, People, Contacts, Partners, Competitors, etc.

    »   Organize, generate and publish reports, based on marketing and/or sales needs, in order to provide support to Marketing & Sales Department members

    »   Maintain knowledge & know-how by browsing daily industry news, market research and emerging trends from Company’s Partners, Competitors, etc. and/or attending / reading relevant workshops, presentations, etc., in order to be constantly up to date

    »   Proactively undertake periodical reviews of the previous researches and provided / offer suggestions, enhancements, improvements, etc. and/or point out issues, difficulties, challenges, etc.

Requirements:

  • »   Bachelor’s degree in Economics or related fields

    »   Previous experience in IT companies is considered to be a plus

    »   Direct work experience in sales support or business development support is an advantage

    »   Knowledge of e-commerce, CRM, Cloud solutions is an important advantage

    »   Good Knowledge of MS Office suite, especially Excel

    »   Good marketing knowledge (research)

    »   Good knowledge of working with CRM (Salesforce.com preferred) or with other marketing solutions and tools: e.g. DiscoverOrg, ZoomInfo, Hoovers, etc.

    »   Advanced English knowledge and as a Second language like German or French would be a plus;

    »   Very strict attention to details and analytical skills

    »   Willingness and ability to constantly learn new things

    »   Great communication skills and ability to work in a multicultural team

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Marketing Cloud Consultant

department / CRM

location / UK

DATE D’AFFICHAGE / January 10, 2019

Responsibilities:

  • »   Design solutions to address business needs using Salesforce Marketing Cloud

    »   Follow the best practices for SFMC implementation

    »   Work closely with various internal teams and other parties

    »   Participate in pre-sales, implementation processes, and drive projects through from design to through to deployment

    »   Research and provide technical solution to meet business solution

    »   Create Journeys, automations and email templates

    »   Provide support for Salesforce.com users by troubleshooting system, processes and data

Requirements:

  • »   Strong knowledge of Salesforce.com’s best practices, products and their capabilities and limitations. A solid understanding Marketing Cloud is required

    »   Solid understanding of AmpScript, SQL statements, Guided Template Language

    »   Proficient with HTML and JavaScript

    »   Proficient in working implementing Email Studio -> Data extensions, Subscription model, Sender Authentication package, Segmentation

    »   Experience integrating SFMC with other websites/e-coms for transactional emails and feeds

    »   Hands on experience in creating Journeys using Journey builder

    »   Hands on experience creating various Automations using Automation studio

    »   Hands on experience creating and working on email templates using content builder or design in HTML

    »   Experience/understanding of Social studio implementation

    »   Experience/understanding of Mobile studio implementation

    »   Experience/understanding of Advertising studio implementation

    »   Experience with Marketing Cloud Einstein implementation is a big plus

    »   Must have Salesforce Certified Email Specialist or Marketing Cloud consultant certification

    »   Ability to translate established requirements into successful projects

    »   Capability to travel to a client’s office

    »   Excellent written and verbal English is a must

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Team Leader

department / Development

location / Romania

DATE D’AFFICHAGE / December 21, 2018

Responsibilities:

  • »   Understand business goals, understand projects’ technologies and their evolution

    »   Analyse competing tools and suggest improvements

    »   Analyse evolution of platforms to understand how to take advantage of them

    »   Participate in finding solutions to functional/technical issues with developers and performing code review

    »   Hands-on experience on coding

    »   Working with designer to improve UX / design

    »   Analyse usage and reveal trends

    »   Working closely with the development team and with the customer

    »   Coordinate with development team to drive the products’ development

    »   Build consensus from multiple lines of business

    »   Prioritize features and identify risks

    »   Develop and deliver progress reports, proposals, requirements documentation and presentations

    »   Keep a constant positive connection with the client

Requirements:

  • »   University degree or college diploma in the field of IT /Economics /Engineering/Business

    »   More than 5 years' experience with .net technologies

    »   Strong knowledge in using .net

    »   Previous experience as a Product Manager/ Business Analyst/ Project Manager

    »   Good analytical skills

    »   Good understanding and knowledge of UX

    »   Innovative, flexible, and have a can-do attitude

    »   Knowledge of linguistic area or previous experience in working on projects related to linguistic is considered a big plus

    »   Excellent communication skills in English

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Business Analyst

department / CMS

location / Germany

DATE D’AFFICHAGE / January 09, 2019

Responsibilities

  • »   Critically understanding clients' operations and systems

    »   Analyze business requirements and determine potential solutions by testing them for technical and business compatibility

    »   Conduct requirements review sessions with business users and SMEs

    »   Determining the potential solutions and testing them for both technical and business compatibility

    »   Provide multiple alternatives by presenting creative and different approaches in solving business needs

    »   Understand the business needs and identify new business opportunities and capabilities

    »   Develop and deliver progress reports, proposals, requirements documentation and presentations

    »   Work closely with different internal teams and other parties

    »   Keep a constant positive connection with the client

Knowledge and experience:

  • »   University degree or college diploma in the field of IT and/or Economics and/or Engineering

    »   2+ years direct work experience in an Account Management/Business Analyst role, including all aspects of process development and execution

    »   Demonstrated experience of working in retail industry, with exposure to eCommerce platforms

    »   Strong verbal, written and presentation skills

    »   Fluency in German and English

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Ionic developer

department / Application development

location / Brazil - São Paulo

DATE D’AFFICHAGE / December 21, 2018

Responsibilities:

  • »  Carry out software programming, coding the same language, following the created software models

    »  Set the Frame Works to be used in projects according to the needs

    »  Record the hours worked during the project in the monitoring tool

    »  Participate actively in the meetings of your unit and the company

Requirements:

  • »  Solid experience with Ionic 2+ and AngularJS

    »  Experience in GIT

    »  Experience with Nativo development

    »  Experience with Firebase

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Full Stack Developer

department / Application development

location / Brazil - Fortaleza

DATE D’AFFICHAGE / January 07, 2019

Responsibilities:

  • »  Carry out software programming, coding the same language, following the created software models

    »  Set the Frame Works to be used in projects according to the needs

    »  Record the hours worked during the project in the monitoring tool

    »  Participate actively in the meetings of your unit and the company

Requirements:

  • »  Good experience with .Net

    »  Development with Java Web

    »  Experience with Angular 2+ development

    »  Advanced English

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Junior Support Manager

department / eCommerce

location / Brazil

DATE D’AFFICHAGE / January 07, 2019

Job Summary & Responsibilities:

  • »  Monitor that the incidents and problems are resolved by support team within SLA

    »  Achieve high levels of customer satisfaction through monitoring that the support availability meets agreed SLA, complying with internal procedures and policies and reducing the number of incidents raised by known errors

    »  Minimize the adverse impact of incidents and problems on the business and prevent reoccurrence of incidents

    »  Examine the potential areas for support services improvement and raise proposals

    »  Provide 1st line support on incidents and problems

    »  Interact with internal teams and external 3rd party vendors to coordinate the troubleshooting and solving the complex problems

    »  Lead, plan and prioritize the support team work load

    »  Provides the interface between the internal technical resources and external teams

    »  Ensure that the procedures and processes within the support services are being followed

Skill set:

  • »  Previous roles involving communication with customers is a plus

    »  Very good written and oral communication skills with ability to effectively communicate with both technicians and non-technical staff

    »  Fluency in English, both written and spoken

    »  Good organizational skills

    »  Ability to multi-task

    »  Able to work under pressure

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Marketing Cloud Implementation Specialist

department / CRM

location / Canada

DATE D’AFFICHAGE / December 13, 2018

Do you have experience working on Salesforce Marketing cloud (previously exact target)? Do you possess a solid understanding of how Salesforce.com helps to transform and empower businesses?

 

If you answered yes to these questions, then we’re very interested in hearing from you.

 

We are currently looking for a Marketing Cloud Implementation Specialist to join our team.

 

As a Marketing Cloud Implementation Specialist at OSF, you WILL:

  • »  Design solutions to address business needs using Salesforce Marketing Cloud.

    »  Follow the best practices for SFMC implementation.

    »  Work closely with various internal teams and other parties.

    »  Participate in pre-sales, implementation processes, and drive projects through from design to through to deployment.

    »  Research and provide technical solution to meet business solution.

    »  Create Journeys, automations and email templates.

    »  Provide support for Salesforce.com users by troubleshooting system, processes and data.

As a Marketing Cloud Implementation Specialist, you HAVE:

  • »  Strong knowledge of Salesforce.com’s best practices, products and their capabilities and limitations. A solid understanding Marketing Cloud is required.

    »  Solid understanding of AmpScript, SQL statements, Guided Template Language .

    »  Proficient with HTML and JavaScript.

    »  Proficient in working implementing Email Studio -> Data extensions, Subscription model, Sender Authentication package, Segmentation.

    »  Experience integrating SFMC with other websites/e-coms for transactional emails and feeds.

    »  Hands on experience in creating Journeys using Journey builder.

    »  Hands on experience creating various Automations using Automation studio.

    »  Hands on experience creating and working on email templates using content builder or design in HTML.

    »  Experience/understanding of Social studio implementation.

    »  Experience/understanding of Mobile studio implementation.

    »  Experience/understanding of Advertising studio implementation.

    »  Experience with Marketing Cloud Einstein implementation is a big plus.

    »  Must have Salesforce Certified Email Specialist or Marketing Cloud consultant certification.

    »  Ability to translate established requirements into successful projects

    »  Capability to travel to a client’s office

    »  Excellent written and verbal English is a must

As a Marketing Cloud Implementation Specialist at OSF, you will ENJOY:

  • »  Collaborating with an international team of Salesforce specialists

    »  A stable and dynamic working environment

    »  The ability to work from your home office, or in our office

    »  Great work/ life balance with flexible work arrangements

    »  Certification and training opportunities fully paid by the company

    »  Participating in team building activities designed to strengthen the bonds between team members

    »  Opportunities for promotion within OSF

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Become the next Salesforce Specialist

department / CRM

location / Romania, Turkey

DATE D’AFFICHAGE / December 20, 2018

Job Description:

Are you interested in learning about the world’s #1 Customer Relationship Management platform and gaining hands-on experience working as a full-time employee? Does the concept of “click-not-code” sound intriguing to you? Are you interested in creating, customizing and configuring cloud-based applications?

 

If you answered yes to at least one of these questions, then you might want to consider a career as a Salesforce Administrator. It does have a nice ring to it, doesn’t it?

 

Serve as the technical subject matter expert in large sales opportunities that involve platform integration or customization

 

Take responsibility for technical aspects of solutions to include such activities as managing product and solution briefings, proof-of-concept work, and the coordination of supporting technical resources

 

Let’s get some things out of the way first. Programming skills are nice to have, but not something that will stand in your way. In fact, most of the time you can get by without writing a single line of code.

What we offer:

  • »  Training materials, carefully selected information, and useful links to help you to explore the documentation we have prepared for you

    »  Support from a team of experienced and certified Salesforce Administrators who will answer all your questions and help you to overcome any challenges that may arise along the way

    »  A job offer in our CRM division where we have 20 available places for those who want to learn new things and quickly develop their career

    »  Gain customer acceptance by explaining or demonstrating products capabilities and functionalities

    »  One month of training followed by three months of mentoring working at a stable job

Requirements:

  • »  Logical, process-oriented thinking.  This is very important, as sometimes you will be required to magically transform four days’ worth of discussions about topics related to business into several one-page and easy-to-follow flows.

    »  Good problem-solving skills.  The customer has a problem, and you need to solve it using a particular set of tools. The ability to think fast will help you go far.

    »   Basic understanding of the mathematical logic used in programming.  Even if you won’t need to write lines of code, you should be able to think, and sometimes speak, like a programmer.

    »  Basic understanding of database concepts.  Part of your daily duties as a Salesforce Administrator will be to manipulate data, which is stored in a … you get the idea.

    »  Genuine interest in learning.  about sales, marketing, and customer service processes. You will help to optimize and implement these processes in Salesforce so it will be of great help if you know, or if you are willing to learn about what these teams are talking about.

    »  Team player - with strong communication skills. You’ll be involved in many conversations with people both within and outside of the company. It’s vital that you are able to get your point across and engage in many discussions – so many discussions!

    »  Good verbal and written English.  OSF is a multinational company, and most of the time you will work with people of different nationalities. Until OSF develops its own coded language, the safest and the easiest way to communicate is using good old English.

     

     

    … and we will teach you the rest. We’ve done it before. With great success.

     

    Next steps? Send us your updated resume and prepare to learn from some of the best!

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Project Manager - French

department / Development

location / Romania

DATE D’AFFICHAGE / December 06, 2018

Job Summary & Responsibilities:

  • »  Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders;

    »  Coordinate the entire life cycle of the projects, by means of (human and material) resources management, time management and activity coordination

    »  Plan and schedule timelines and milestones of the projects;

    »  Identify needed resources and assign individual responsibilities

    »  Develop and deliver progress reports, proposals, requirements documentation and presentations;

    »  Deliver periodically reports on project KPIs to top management

    »  Deliver projects within the organizational defined KPIst

    »  Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas;

    »  Proactively manage changes in project scope, identify potential crises, and elaborate contingency plans;

    »  Send reports on tasks/project status to top management;

    »  Visiting client on-site for proposals and requirements meetings;

    »  Keep a constant positive connection with the client.

Skill set:

  • »  Fluency in French and English

    »  University degree or college diploma in the field of IT and/or Economics and/or Engineering

    »  2+ years direct work experience in a Project Manager role, including all aspects of process development and execution

    »  Previous experience in a BA/ PM or Consultant role is an advantage

    »  Excellent customer facing skills

    »  Good understanding of online and enterprise IT ecosystems

    »  Familiar with web programming languages, technologies and testing

    »  Experience with ecommerce, web applications and high traffic websites is a plus

    »  Experience in delivering consumer digital projects

    »  Ability to work in a multi-cultural environment and within a virtual organization.

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Sterling Order Management System Consultant

department / Application development

location / Brazil, USA

DATE D’AFFICHAGE / January 06, 2019

Responsibilities:

  • »  Understand and communicate business requirements, goals and project success criteria

    »  Analyze and document current and future process flows

    »  Analyze business requirements and determine potential solutions by testing them for technical and business compatibility

    »  Conduct requirements review sessions with business users and SMEs

    »  Provide guidance and articulate improvements on the current business processes

    »  Provide multiple alternatives by presenting creative and different approaches in solving business needs

    »  Sell ideas to customers, clearly communicate advantages for the business

    »  Perform demonstrations of solutions to clients

    »  Participate in complete pre-sales and implementation processes by driving the project from design through deployment phases

    »  Developing projects feasibility reports and presenting solutions to the customers

    »  Offer support in prioritizing features, defining project scope and identifying risks

    »  Manage project scope and users’ expectations

    »  Understand the business needs and identify new business opportunities and capabilities

    »  Work closely with different internal teams and other parties

    »  Prepare customers’ training plans and conduct trainings

    »  Keeping a constant and positive contact with the customers

Requirements:

  • »  Order Management experience in working with Sterling OMS is required

    »  Bachelor's degree

    »  Minimum 5 years' experience in an Business Analyst/ Consultant role within IT field

    »  Demonstrated experience of working in retail industry, with exposure to Order Management Systems

    »  Strong verbal, written and presentation skills

    »  Fluency in English

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Sitecore Developer

department / Development

location / Germany, France, Ukraine, Romania

DATE D’AFFICHAGE / January 04, 2019

Responsibilities:

  • »  Website and Shop development with Sitecore XP and Sitecore commerce

    »  Develop and maintain templates and modules on the Sitecore platform

    »  Assist with the integration of application components and integrate Sitecore with other 3rd party systems

    »  Participate as a key member of an Agile project team working with DevOps principles

    »  Identify and present creative ideas and implementation options to the team and other stakeholders

Knowledge and Experience:

  • »  2+ years’ experience with ASP.NET based website development is an important advantage

    »  Good .NET / ASP.NET MVC knowledge

    »  Solid understanding of object-oriented programming (OOP)

    »  Understanding in working with third party APIs.

    »  Proven development experience with Sitecore would be a plus

    »  Demonstrate experience in web application development and ability to provide high-quality and timely-delivery

    »  Fluent English

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Salesforce Consultant

department / CRM

location / Japan

DATE D’AFFICHAGE / December 04, 2018

Job Summary & Responsibilities:

  • »  Understand and communicate business requirements, goals and project success criteria

    »  Design solutions to business needs using Salesforce.com capabilities

    »  Sell ideas to customers, clearly communicate advantages for the business

    »  Conduct meetings, prepare business process documentation and process flows

    »  Work closely with different internal teams and other parties

    »  Participate in complete pre-sales and implementation processes by driving the project from design to through deployment phases

    »  Guide development teams on functionality to meet the requirements

    »  Prepare client training plans and conduct trainings

    »  Participate to product development cycle

    »  Select and setup external apps from AppExchange

    »  Provide support for Salesforce.com users by troubleshooting system, process and data

Skill set:

  • »  Strong knowledge of Salesforce.com best practices, products and their capabilities/limits, especially Service, Marketing and Sales Clouds

    »  Previous experience in Salesforce.com implementations

    »  Ability to translate the requirements into successful projects

    »  Knowledge of Service Cloud, Marketing Cloud and Sales Cloud

    »  At least one Salesforce Consultant certification is preferred

    »  Demonstrated consulting and customer service skills

    »  Availability to travel to the client offices

    »  Excellent verbal and written English

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Business Analyst

department / eCommerce

location / France

DATE D’AFFICHAGE / December 20, 2018

Responsibilities:

  • »  Critically understanding clients' operations and systems

    »  Translating requirements of the client into highly technical specifications in brief

    »  Making sure that the solution recommended is commercial yet competitive

    »  Determining the potential solutions and testing them for both technical and business compatibility

    »  Developing projects feasibility reports and presenting solutions to the client

    »  Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders

    »  Prioritize features, define project scope and identify risks

    »  Coordinate the entire life cycle of the projects, by means of (human and material) resources management, time management and activity coordination, using Agile methodologies

    »  Plan and schedule timelines and milestones of the projects

    »  Develop and deliver progress reports, proposals, requirements documentation and presentations

    »  Proactively manage changes in project scope, identify potential crises, and elaborate contingency plans

    »  Keep a constant positive connection with the client

Requirements:

  • »  University degree or college diploma in the field of IT and/or Economics and/or Engineering

    »  2+ years direct work experience in an Account Management/Business Analyst role, including all aspects of process development and execution

    »  Fluency in French and Spanish

    »  Good understanding of web concepts, SEO, UI/UX

    »  Familiar with web programming languages, technologies and testing

    »  Experience with ecommerce, web applications and high traffic websites is a plus

Nice to have:

  • »  Experience in working with customers from Retail sector

    »  Experience in working on Salesforce Commerce Cloud (formerly known as Demandware)

    »  Salesforce Commerce Cloud Solution Strategist certification will definitely be a plus

    »  Experience in working on global eCommerce projects.

Personal skills:

  • »  Possess excellent communication skills in English

    »  Organized

    »  Willing to learn new things

    »  Excellent team player

    »  Resilient

    »  Ability to multitask

What do we have to offer:

  • »  A flexible work schedule

    »  The ability to work from home

    »  A stable and dynamic working environment attentive to your professional development

    »  Leadership that listens to and implements the ideas of our employees

    »  Opportunities for promotion

    »  A competitive salary and benefits

    »  Team members who truly enjoy their work

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Project Manager

department / Development

location / UK

DATE D’AFFICHAGE / December 18, 2018

Responsibilities:

  • »  Critically understanding clients' operations and systems

    »  Translating requirements of the client into highly technical specifications in brief

    »  Making sure that the solution recommended is commercial yet competitive

    »  Determining the potential solutions and testing them for both technical and business compatibility

    »  Developing projects feasibility reports and presenting solutions to the client

    »  Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders

    »  Prioritize features, define project scope and identify risks

    »  Coordinate the entire life cycle of the projects, by means of (human and material) resources management, time management and activity coordination, using Agile methodologies

    »  Plan and schedule timelines and milestones of the projects

    »  Develop and deliver progress reports, proposals, requirements documentation and presentations

    »  Proactively manage changes in project scope, identify potential crises, and elaborate contingency plans

    »  Keep a constant positive connection with the client

Knowledge and experience:

  • »  University degree in the field of IT and/or Economics and/or Engineering

    »  2+ years direct work experience in Project Management, including all aspects of process development and execution

    »  Good experience with eCommerce

    »  Fluency in English

    »  Familiar with web programming languages, technologies and testing

    »  Experience with CRMs, ERPs is a plus

What do we have to offer:

  • »  The possibility to work from home

    »  Flexible working schedule

    »  A stable and dynamic working environment where you can develop

    »  The possibility to come up with ideas, be listened and see them implemented

    »  Promotion opportunities

    »  Competitive salaries

    »  A team where work becomes fun

AboutOSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Project Manager

department / eCommerce

location / Canada

DATE D’AFFICHAGE / January 04, 2019

Responsibilities:

  • »  Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders

    »  Coordinate the entire life cycle of the projects, by means of (human and material) resources management, time management and activity coordination, using Agile methodologies

    »  Plan and schedule timelines and milestones of the projects

    »  Identify needed resources and assign individual responsibilities to team leaders for their teams

    »  Develop and deliver progress reports, proposals, requirements documentation and presentations

    »  Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas

    »  Proactively manage changes in project scope, identify potential crises, and elaborate contingency plans

    »  Send reports on tasks/project status to top management

    »  Ensure project documents are complete, up-to-date, and stored appropriately

Requirements:

  • »  Previous direct work experience in a Project Manager role, including all aspects of software process development and execution;

    »  Nice to have experience on Fixed Price projects or Time & Materials product development projects;

    »  Knowledge of Salesforce CRM is a big advantage;

    »  Familiar with key software development terms – e.g. web services, API, integrations, etc.

    »  Good understanding of retail business;

    »  Flexible and willing to learn and research new things;

    »  Able to work independently and without constant guidance;

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Project Manager

department / Development

location / France

DATE D’AFFICHAGE / December 16, 2018

Responsibilities:

  • »  Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders;

    »  Coordinate the entire life cycle of the projects, by means of (human and material) resources management, time management and activity coordination, using Agile methodologies;

    »  Plan and schedule timelines and milestones of the projects;

    »  Identify needed resources and assign individual responsibilities to team leaders for their teams;

    »  Develop and deliver progress reports, proposals, requirements documentation and presentations;

    »  Determine the frequency and content of status reports from the project team, analyse results, and troubleshoot problem areas;

    »  Proactively manage changes in project scope, identify potential crises, and elaborate contingency plans;

    »  Send reports on tasks/project status to top management;

    »  Ensure project documents are complete, up-to-date, and stored appropriately;;

    »  Critically understanding clients' operations and systems;

    »  Translating requirements of the client into highly technical specifications in brief;

    »  Making sure that the solution recommended is commercial yet competitive;

    »  Presenting solutions to the client;

    »  Visiting client on-site for proposals and requirements meetings;

    »  Keep a constant positive connection with the client;

Skill set:

  • »  University degree or college diploma in the field of IT and/or Economics and/or Engineering;

    »  2+ years direct work experience in a Project Manager role, including all aspects of process development and execution;

    »  Previous experience in a BA/ PM or Consultant role;

    »  Excellent customer facing skills;

    »  Good understanding of web concepts, SEO, UI/UX;

    »  Familiar with web programming languages, technologies and testing);

    »  Experience with ecommerce, web applications and high traffic websites is a plus;

    »  Fluency in English and Spanish;

    »  French native speaker;

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Account Executive

department / Sales

location / UK

DATE D’AFFICHAGE / January 07, 2019

Responsibilities:

  • »  Monitor market conditions, product innovations, and competitors' products, prices and sales

    »  Build relationships and identify prospects’ needs for our offerings and services

    »  Track activity, prepare and maintain records for sales leads and account status updates

    »  Sell the organization's offerings or services to established customers and develop new prospects within an assigned territory

    »  Create and execute a territory sales plan that meets or exceeds stated revenue and profit targets

    »  Meet regularly with customers in the sales territory to understand their evolving needs

    »  Educate potential customers about OSF Global Services’ offerings

    »  Expand the customer’s understanding and use of OSF Global Services offerings and services

    »  Monitor real-time opportunities for new business and business expansion in the assigned territory

    »  Build long-term, productive and mutually beneficial relationships with new customers

    »  Maintain availability and responsiveness to the real-time needs of customers

    »  Identify and execute local marketing activities to enhance local presence and grow sales

Requirements:

  • »  More than 2 years’ experience in business-to-business IT services and solution sales

    »  Proactive and goal-oriented individual who enjoys working with people both in person and over the phone

    »  Online digital marketing experience preferred

    »  Office Productivity Applications (familiar with Microsoft applications: Word, Excel, PowerPoint, Outlook, Salesforce a plus)

    »  Excellent communication skills

    »  Prospecting research skills

    »  Up to 50% travel

What do we offer:

  • »  A flexible work schedule

    »  The ability to work from home

    »  A stable and dynamic working environment attentive to your professional development

    »  Leadership that listens to and implements the ideas of our employees

    »  Opportunities for promotion

    »  A competitive salary and benefits

    »  Team members who truly enjoy their work

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Business Analyst

department / eCommerce

location / UK

DATE D’AFFICHAGE / December 21, 2018

Responsibilities:

  • »  Critically understanding clients' operations and systems

    »  Translating requirements of the client into highly technical specifications in brief

    »  Making sure that the solution recommended is commercial yet competitive

    »  Determining the potential solutions and testing them for both technical and business compatibility

    »  Developing projects feasibility reports and presenting solutions to the client

    »  Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders

    »  Prioritize features, define project scope and identify risks

    »  Coordinate the entire life cycle of the projects, by means of (human and material) resources management, time management and activity coordination, using Agile methodologies

    »  Plan and schedule timelines and milestones of the projects

    »  Develop and deliver progress reports, proposals, requirements documentation and presentations

    »  Proactively manage changes in project scope, identify potential crises, and elaborate contingency plans

    »  Keep a constant positive connection with the client

Requirements:

  • »  University degree or college diploma in the field of IT and/or Economics and/or Engineering

    »  2+ years direct work experience in an Account Management/Business Analyst role, including all aspects of process development and execution

    »  Good understanding of web concepts, SEO, UI/UX

    »  Familiar with web programming languages, technologies and testing

    »  Experience with ecommerce, web applications and high traffic websites is a plus

Nice to have:

  • »  Experience in working with customers from Retail sector

    »  Experience in working on Salesforce Commerce Cloud(formerly known as Demandware)

    »  Salesforce Commerce Cloud Solution Strategist certification will definitely be a plus

    »  Experience in working on global eCommerce projects.

Personal skills:

  • »  Possess excellent communication skills

    »  Other European Languages would be a plus (French, German, Spanish, Russian)

    »  Organized

    »  Willing to learn new things

    >»  Excellent team player

    »  Resilient

    »  Ability to multitask

What do we have to offer:

  • »  A flexible work schedule

    »  The ability to work from home

    »  A stable and dynamic working environment attentive to your professional development

    »  Leadership that listens to and implements the ideas of our employees

    »  Opportunities for promotion

    »  A competitive salary and benefits

    »  Team members who truly enjoy their work

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Business Analyst

department / eCommerce

location / Japan

DATE D’AFFICHAGE / December 03, 2018

Responsibilities

  • »   Hold workshops with the client to elicit project specifications (primarily based on Salesforce Commerce Cloud)

  • »   Ask specific questions to gain more detail, reduce ambiguity, and confirm the intention of the requirements

  • »   Determine the potential solutions and testing them for both technical and business compatibility

  • »   Document functional specifications in detail, Japanese & English, and gain sign off from stakeholders

  • »   Prioritize features, define project scope and identify risks

  • »   Prepare supporting artifacts such as matrices or flow charts to aid comprehension of the requirements

  • »   Work with the project manager, solutions architect, developer, and other team members to gather any additional information or to answer questions

  • »   Maintain updated functional requirements documents to document changes in scope

  • »   Assist the sales team on pre-sales opportunities by participating in pre-sales meetings and analyzing RFP documentation

  • »   Assist internal projects related to process improvement, product development, etc

  • »   Become trained on Salesforce Commerce Cloud features and common implementation scenarios

  • »   Keep a constant positive connection with the client

Requirements:

  • »   University degree or college diploma in the field of IT and/or Economics and/or Engineering

  • »   2+ years direct work experience in an Account Management/Business Analyst role, including all aspects of process development and execution

  • »   Good understanding of web concepts, SEO, UI/UX

  • »   Familiar with web programming languages, technologies and testing

  • »   Experience with ecommerce, web applications and high traffic websites is a plus

Personal skills:

  • »   Possess excellent communication skills in English

  • »   Organized

  • »   Willing to learn new things

  • »   Excellent team player

  • »   Resilient

  • »   Ability to multitask

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Java developer Ukraine

department / Development

location / Ukraine

DATE D’AFFICHAGE / December 03, 2018

Responsibilities:

  • »   Collaboration with team of developers to support ongoing projects, coding, and testing as needed;

    »   Build out new features and iterate on existing features;

    »   Perform complex programming duties (including enhancements and maintenance);

    »   Research, diagnose, and develop fixes for code defects;

    »   Respond to inquiries and troubleshoot issues related to scalability, response times, availability, security, reliability, robustness and accessibility;

    »   Recommend changes to improve the current application;

    »   Deliver high availability and performance;

    »   Contribute in all phases of the development lifecycle;

    »   Write well-designed, efficient, and testable code;

    »   Update technical documentation;

    »   Serve as a fully seasoned/proficient technical resource;

    »   Support continuous improvement of projects by investigating alternatives and technologies;

Skill set:

  • »   Self-Motivated, Automonous proffesional

    »   Mandatory technologies: Java, Python, Bash, Maven

    »  Optional technologies: Solr, Lucene, Giza++, Wildfly, Docker, REST API, Javascript, html

    »  Good English skills

    »  Able to deal with multiple projects in the same time

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Project Manager

department / Development

location / Spain

DATE D’AFFICHAGE / January 08, 2019

Project Manager

2018-07-02

Development

Full time

Responsibilities:

»  Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders;

»  Coordinate the entire life cycle of the projects, by means of (human and material) resources management, time management and activity coordination, using Agile methodologies;

»  Plan and schedule timelines and milestones of the projects;

»  Identify needed resources and assign individual responsibilities to team leaders for their teams;

»  Develop and deliver progress reports, proposals, requirements documentation and presentations;

»  Determine the frequency and content of status reports from the project team, analyse results, and troubleshoot problem areas;

»  Proactively manage changes in project scope, identify potential crises, and elaborate contingency plans;

»  Send reports on tasks/project status to top management;

»  Ensure project documents are complete, up-to-date, and stored appropriately;

»  Critically understanding clients' operations and systems;

»  Translating requirements of the client into highly technical specifications in brief;

»  Making sure that the solution recommended is commercial yet competitive;

»  Presenting solutions to the client;

»  Visiting client on-site for proposals and requirements meetings;

»  Keep a constant positive connection with the client;

Skill set:

»  University degree or college diploma in the field of IT and/or Economics and/or Engineering;

»  2+ years direct work experience in a Project Manager role, including all aspects of process development and execution;

»  Previous experience in a BA/ PM or Consultant role;

»  Excellent customer facing skills;

»  Good understanding of web concepts, SEO, UI/UX;

»  Familiar with web programming languages, technologies and testing);

»  Experience with ecommerce, web applications and high traffic websites is a plus;

»  Fluency in English;

»  German or French would be a big advantage;

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.