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Solution Architect

department / eCommerce

location / Ukraine

posted / August 19, 2019

Responsibilities:

  • »   Architect and design leading eCommerce solutions that support industry leading best practices in technology, features, performance and scalability

    »   Responsible for the technical design of client solutions. This includes a lead role in project discovery and definition workshops, creating scope and development estimates, and documenting requirements and designs

    »   Collaborate with Project Managers, Business Analysts and customers to design and deploy robust eCommerce solutions across traditional web, mobile, tablet and in-store applications

    »   Provide technical direction and guidance, development oversight, and support the successful delivery of projects

    »   Coach and mentor customers and developers as they learn to implement on Salesforce Commerce Cloud

    »   Provide technical problem resolution to complex issues

    »   Contribute to on-going process and methodology improvements

    »   Work with cross functional teams such as engineering and product management to provide feedback and support the evolution of the product

Skill set:

  • »   Technical Architecture experience designing and implementing complex enterprise applications in B2C and B2B eCommerce solutions

    »   Previous experience with Salesforce Commerce Cloud

    »   Strong hands on technical skills in JavaScript

    »   Experience implementing REST web services

    »   Strong OO foundation

    »   The ability to quickly learn new concepts and technologies and convert them into customer solutions

    »   Direct customer facing and implementation delivery experience

    »   Strong documentation skills

    »   BS or BA (in Computer Science or related field preferred)

    »   5+ years work experience; with 3+ years in professional services/consulting

    »   Prior experience leading and working with geographically dispersed development teams

    »   Experienced with web technologies (JavaScript, Java, .net, PHP, Python or Node.js), SOA, application servers, portal servers, middleware, ecommerce, enterprise application integration, databases, security, performance & scalability

    »   Fluency in English

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Frontend Developer

department / Digital applications

location / Brazil

posted / August 13, 2019

Responsibilities:

  • »  Carry out software programming, coding the same language, following the created software models

    »  Record the hours worked during the project in the monitoring tool

    »  Participate actively in the meetings of your unit and the company

Mandatory Requirements:

  • »  Experience with Angular 2+

    »  Knowledgement in GIT

Differential Requirements:

  • »  Experience with Typescript

    »  Experience with Angular 7

    »  Experience with Ionic 2+

    »  Experience with Hybrid Mobile Development

    »  Experience with Automated Test and Unit Tests

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

QA Tester

department / eCommerce

location / Brazil

posted / August 06, 2019

Responsibilities:

  • »Perform functional and non-functional testing, integration

    »Responsible for designing test cases and formulating structured test strategies

    »Execute test cases

    »Create or follow test plans

    »Review functional requirements

    »Finding issues and report them using software tools for testing and bug tracking (JIRA)

    »Test software releases and developer fixes

    »Provide feedback to software development team on defects

Requirements:

  • »Knowledge of testing Web applications

    »Experience in software testing

    »Experience in all phases of the QA cycle (e.g. requirements analysis, test case identification, test scripts authoring, execution, defect tracking, status, reporting of results)

    »Experience using XML, JavaScript, Photoshop is a plus

    »Ability to work independently in a fast-paced environment

    »Excellent oral & written communication skills in English

Nice to have:

  • »Experience working in an Agile development environment

    »HTML knowledge

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Front-end Developer

department / eCommerce

location / Brazil

posted / August 06, 2019

Responsibilities:

  • »  Build, validate and maintain web page templates from supplied PSD, wireframe layouts, Zeplin or InVision using clean, lightweight, semantic code that adheres to current Web Standards

  • »  Write cross-browser HTML and CSS/SCSS

  • »  Keep up to date with latest JS frameworks (e.g. React, Vue.js, etc.)

  • »  Support and enforce best practices for content layout, navigation and site architecture for a simple to complex web applications or websites

  • »  Work closely with very qualified and motivated back-end developers, analysts, architects and managers

  • »  Apply company tailored working procedures on daily basis

  • »  Develop expert level knowledge about web & mobile front-end development standards and platforms, performance and user experience & share it with the team

  • »  Keep up to date with the latest web technologies in the fields of web design, usability, mobile, email and social media application design

Requirements:

  • »  Working knowledge of XHTML/HTML5, CSS3 and Javascript

  • »  CSS frameworks like Bootstrap or Fundation, CSS grids

  • »  Proficient in using tools for processing PSD's (Photoshop), Sketch, Zeplin, InVision or similar

  • »  Working knowledge of adaptive design, responsive design, mobile first approach

  • »  Vanilla JavaScript, ES6, Javascript API and data structure

  • »  Any MV* framework (Backbone, Angular, React-Redux, VueJS-Vuex, etc...)

  • »  Knowledge of CSS pre-processors (Sass , LESS)

  • »  Knowledge of jQuery. Experience with any popular jQuery plug-in (jQuery UI, jQuery tools, jQuery Mobile, etc.) is a plus

  • »  Module bundlers like Webpack or Parcel and task runners like Gulp or Grunt, Npm

  • »  Fluency in English

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Ionic developer

department / Digital Applications Development

location / Brazil

posted / July 16, 2019

Responsibilities:

  • »  Carry out software programming, coding the same language, following the created software models

    »  Set the Frame Works to be used in projects according to the needs

    »  Record the hours worked during the project in the monitoring tool

    »  Participate actively in the meetings of your unit and the company

Requirements:

  • »  Solid experience with Ionic 2+ and AngularJS

    »  Experience in GIT

    »  Experience with Nativo development

    »  Experience with Firebase

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

QA Automation

department / Adobe Experience Cloud

location / Brazil

posted / July 09, 2019

Responsibilities:

  • »   Develop new or update existing test scripts, create test data

  • »   Develop common testing libraries/APIs or use existent libraries

  • »   Execution of different test types: functional test, load test, stress test, smoke test, regression test

  • »   Usage of test tools to increase effectiveness of the testing processes

  • »   Plan and perform automated testing activities

  • »   Report tests statuses and estimations

  • »   Test software releases and developer fixes

  • »   Provide feedback to software development team on defects

  • »   Team leadership

Mandatory Requirements:

  • »   Experience developing Automated Web testing

  • »   Previous knowledge in test automation tools (Protractor, Selenium, Appium or Cypress).

  • »   Experience in designing test cases and formulating structured test strategies is considered a plus

  • »   Experience in all phases of the QA cycle (e.g. requirements analysis, test case identification, test scripts authoring, execution, defect tracking, status, reporting of results)

  • »   Understanding of software development principles.

  • »   Ability to work independently in a fast-paced environment

  • »   Advanced English level (talk, reading and writing)

Mandatory Requirements:

  • »   Agile framework (Scrum)

  • »   Experience in Object-oriented programming (Java or other language)

  • »   Have worked with a Content Management Systems (CMS)

  • »   ISTQB certification (CTFL or higher)

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Lead Solution Engineer and Pre-Sales

department / eCommerce

location / United Kingdom

posted / July 09, 2019

  We’re on the look-out for a driven and engaging individual, to help customers and prospects to understand how Salesforce’s Commerce Cloud offerings can fit their business and strategy.
 The core focus will be around B2B opportunities, and this role requires a logical thinker to guide the prospects, evaluate their needs and create proposals that are accurately estimated to produce well budgeted projects. There will be a need to see those proposals through, helping and eventually leading with the discovery of those projects, and ensuring all requirements are properly delivered.
 This is a full-time, permanent role - we’re flexible in terms of working hours and location, with many of our team working from home for part of the week, however time will need to be spent in prospects’ offices in the UK and Ireland.

What will you be expected to do?

  • »   Build trusted relationships with senior executives and key decision makers across new opportunities, internal resource and Salesforce representatives

    »   To develop and help deliver appropriate solutions, including proposals to key decision makers to address their business issues and needs to be aligned to business value

    »   Coordinate and lead the entire solution cycle through close collaboration with a broad range of supporting technical and business resources including project management, development, design and QA

    »   Display initiative, self motivation and deliver high quality results, along with meeting all expectations for both internal and external customers

    »   Must have a proven track record in the development and delivery of custom solutions and presentations, including technical concepts, to key decision makers to address their business issues and needs

    »   Willing and able to travel to new prospects and clients in the UK on a regular basis.

What experience will you have?

  • »   Ecommerce industry experience, incorporating and developing a point of view primarily linked to Salesforce’s solutions as our lead partner (Commerce Cloud)

    »   Solution or enterprise architecture experience

    »   Business case / value engineering experience to drive compelling points of view

    »   Knowledge of related applications, relational database and web technology

    »   Solid oral, written, presentation, collaboration and interpersonal communication experience and relationship skills

    »   Translation of customer needs into a compelling vision and roadmap for our customers

    »   Translating / presenting / understanding the unique business requirements of customers within multiple industries

    »   Track record of solution engineering, consultancy, delivery success for a software solution

    »   Good at explaining ideas and finding ways to keep people’s attention

What skills will you have?

  • »   Fantastic organisational skills

    »   Flexible approach to ways of working

    »   Problem solver

    »   Pro-active approach

    »   Deadline hitter

    »   Team player

    »   Logical and thorough work process

    »   High commercial awareness

    »   Bags of confidence and initiative

What goodies will you get?

  • »   Unlimited opportunity, with the chance to really excel at your role

    »   Vibrant team who will help and support you

    »   Inspirational working environment

    »   Flexible working - flexi time to work hours to suit you / the opportunity to work from home

    »   Team building activities

    »   Getting out as a team, whether it’s for a Christmas party or out for a curry

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Project Manager

department / eCommerce

location / Hong Kong, Singapore

posted / July 03, 2019

Responsibilities:

  • »   Understand, collect, analyze and challenge project needs

    »   Ensure the budgetary management of one or more projects

    »   Arbitrate resource allocations between different projects

    »   Industrialize processes according to the company's strategy

    »   Initiate, contribute and drive Change Management Projects inside the organization

    »   Oversee integration of the new PM’s and key members in the team

    »   Deploy the quality approach on projects (training, procedures, etc.)

    »   Manage the activity of the project(s) (planning, reporting, etc.)

    »   Guarantee the quality of deliverables (ensure customer satisfaction; respect of commitments, etc.)

    »   Advise and assist project managers

    »   Supervise the design and implementation of projects

    »   Negotiate and draft contractual documents

    »   Participate in the commercial action (presales)

    »   Participate in the creation and development of service offers and their promotion

    »   Participate in the Company's recruitment process

Requirements:

  • »   Good knowledge of the IT world (know how to discuss IT topics in relation to all project stakeholders: CIOs; Architects; Business Analysts, etc.)

    »   Customer facing

    »   Strong data-oriented reports and decisions (MS Excel, BI tools)

    »   Risk Management

    »   Rigour and organization

    »   Engagement in collaborative alliances (interpersonal skills)

    »   Belief and influence

    »   Craft the program (requirements, business case and analysis)

    »   Benefits Management: orchestrate the attainment of benefits

    »   Adaptability and flexibility

    »   Performance Management

    »   Leadership (Provide Program leadership (situational, core values, strategic))

    »   Facilitate stakeholder engagement

    »   Fluency in written and oral English

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Business Analyst

department / eCommerce

location / UNITED STATES

posted / June 19, 2019

Responsibilities:

  • »  Critically understanding clients' operations, processes and systems

    »  Responsible for the functional design of client solutions. This includes a lead role in project discovery and definition workshops, creating scope, documenting requirements and designs

    »  Collaborate with Project Managers, Solution Architects and customers to design and deploy robust ecommerce omni-channel solutions

    »  Provide business direction and guidance, development oversight, and support the successful delivery of projects

    »  Making sure that the solution recommended is commercial yet competitive

    »  Prioritize business features, and identify risks and potential solutions

    »  Creation of use cases, user stories and models that maps customer demands with platform and solutions

    »  Validate implementation versus requirements to make sure that customer needs match the solution

    »  Work closely with Sales team – participate in Discovery/Sales meetings, prepare estimates & proposals for getting new opportunities

    »  Contribute to on-going process and methodology improvements

  • »  Keep a constant positive connection with the client

Requirements:

  • »  Bachelor’s Degree with a major in IT/ Business

    »  2+ years direct work experience in an Business Analyst/Strategist role, including all aspects of process development and execution

    »  Good understanding of web concepts, SEO, UI/UX

    »  Experience in writing and maintaining functional documentation

    »   Experience in extracting information from designs and data models

  • »  Experience with ecommerce, web applications and high traffic websites is a plus

»  Experience with Cloud Based eCommerce Platforms will be a strong asset

Personal skills:

  • »  Enjoy working remotely from a home office

    »  Possess excellent communication skills in English

    »  Strong knowledge of Spanish is a plus

    »  Organized

    »  Willing to learn new things

    »  Excellent team player

    »  Resilient

  • »  Ability to work on priorities

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Sales Representative

department / Sales

location / Japan

posted / June 11, 2019

Responsibilities:

  • »   Monitor real-time opportunities for new business and business expansion in the assigned territory

  • »   Build long-term, productive and mutually beneficial relationships with new customers

  • »   Meet regularly with new customers in the sales territory to understand their evolving needs

  • »   Research the market and work on sales strategies for market segments

  • »   Participate in development and execution of sales campaigns

  • »   Assess opportunities and develop new business within an assigned territory

  • »   Sell ideas to customers, clearly communicate advantages for the business

  • »   Execute a territory sales plan that meets or exceeds stated revenue and profit targets

  • »   Develop and present solutions that meet customers’ needs and close the sale, including tailor-made solutions

  • »   Provide specifications to prospective clients, and respond to functional and technical elements of RFIs/RFPs

  • »   Track activity, prepare and maintain records for sales leads and account status updates

  • »   Work closely with different internal teams and other parties

Requirements:

  • »   Relevant experience in business-to-business IT services and solution sales

  • »   Previous experience with IT solutions for retail industry

  • »   Good understanding of online

  • »   Excellent Japanese

  • »   English knowledge

  • »   Proactive and goal-oriented individual

  • »   Be knowledgeable and proficient to provide advice to the customers regarding which solution might best fulfill their needs

  • »   Driven and motivated to succeed – to get out there to prospect and demo

  • »   Result oriented and a self-started

  • »   Able to work independently with minimal direction

  • »   Deep understanding of technology and software integration

  • »   Experience with cloud-based and eCommerce platforms

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Solution Architect

department / eCommerce

location / Germany

posted / May 29, 2019

Responsibilities:

  • »  Architect and design leading ecommerce solutions that support industry leading best practices in technology, features, performance and scalability.

  • »  Responsible for the technical design of client solutions. This includes a lead role in project discovery and definition workshops, creating scope and development estimates, and documenting requirements and designs.

  • »  Collaborate with Project Managers, Business Analysts and customers to design and deploy robust ecommerce solutions across traditional web, mobile, tablet and in-store applications.

  • »  Provide technical direction and guidance, development oversight, and support the successful delivery of projects.

  • »  Coach and mentor customers and developers as they learn to implement on Demandware.

  • »  Provide technical problem resolution to complex issues.

  • »  Contribute to on-going process and methodology improvements.

  • »  Work with cross functional teams such as engineering and product management to provide feedback and support the evolution of the product.

Skill Set:

  • »  Technical Architecture experience designing and implementing complex enterprise applications in B2C and B2B eCommerce solutions.

  • »  Strong hands on technical skills in JavaScript.

  • »  Experience implementing REST web services.

  • »  Strong OO foundation.

  • »  The ability to quickly learn new concepts and technologies and convert them into customer solutions.

  • »  Direct customer facing and implementation delivery experience.

  • »  Strong documentation skills.

  • »  BS or BA (in Computer Science or related field preferred).

  • »  5+ years work experience; with 3+ years in professional services/consulting.

  • »  Prior experience leading and working with geographically dispersed development teams.

  • »  Experienced with web technologies (JavaScript, Java, .net, PHP, Python or Node.js), SOA, application servers, portal servers, middleware, ecommerce, enterprise application integration, databases, security, performance & scalability.

  • »  Fluency in English.

  • »  Up to 20% travel.

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Project Manager

department / eCommerce

location / Japan

posted / May 21, 2019

Job Description:

»   Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders

»   Coordinate the entire life cycle of the projects, by means of (human and material) resources management, time management and activity coordination, using Agile methodologies

»   Plan and schedule timelines and milestones of the projects

»   Identify needed resources and assign individual responsibilities to team leaders for their teams

»   Develop and deliver progress reports, proposals, requirements documentation and presentations

»   Deliver periodically reports on project KPIs to top management

»   Deliver projects within the organizational defined KPIs

»   Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas

»   Proactively manage changes in project scope, identify potential crises, and elaborate contingency plans

»   Send reports on tasks/project status to top management

»   Ensure project documents are complete, up-to-date, and stored appropriately

»   Critically understanding clients' operations and systems

»   Translating requirements of the client into highly technical specifications in brief

»   Making sure that the solution recommended is commercial yet competitive

»   Presenting solutions to the client

»   Visiting client on-site for proposals and requirements meetings

»   Keep a constant positive connection with the client

Skill set:

»   University degree or college diploma in the field of IT and/or Economics and/or Engineering

»   2+ years direct work experience in a Project Manager role, including all aspects of process development and execution

»   Previous experience in a BA/ PM or Consultant role

»  Excellent customer facing skills

»   Good understanding of web concepts

»   Familiar with web programming languages, technologies and testing

»   Experience with ecommerce, web applications and high traffic websites is a plus

»   Fluency in English and in Japanese



Project Manager

department / eCommerce

location / Hong Kong

posted / May 21, 2019

Job Description:

»   Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders

»   Coordinate the entire life cycle of the projects, by means of (human and material) resources management, time management and activity coordination, using Agile methodologies

»   Plan and schedule timelines and milestones of the projects

»   Identify needed resources and assign individual responsibilities to team leaders for their teams

»   Develop and deliver progress reports, proposals, requirements documentation and presentations

»   Deliver periodically reports on project KPIs to top management

»   Deliver projects within the organizational defined KPIs

»   Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas

»   Proactively manage changes in project scope, identify potential crises, and elaborate contingency plans

»   Send reports on tasks/project status to top management

»   Ensure project documents are complete, up-to-date, and stored appropriately

»   Critically understanding clients' operations and systems

»   Translating requirements of the client into highly technical specifications in brief

»   Making sure that the solution recommended is commercial yet competitive

»   Presenting solutions to the client

»   Visiting client on-site for proposals and requirements meetings

»   Keep a constant positive connection with the client

Skill set:

»   University degree or college diploma in the field of IT and/or Economics and/or Engineering

»   2+ years direct work experience in a Project Manager role, including all aspects of process development and execution

»   Previous experience in a BA/ PM or Consultant role

»  Excellent customer facing skills

»   Good understanding of web concepts

»   Familiar with web programming languages, technologies and testing

»   Experience with ecommerce, web applications and high traffic websites is a plus

»   Fluency in English and Cantonese



Level 1 Support Engineer

department / eCommerce

location / Colombia

posted / May 09, 2019

Job Description:

  • The Level 1 Support Engineer position's primary responsibility is to provide first level of support to OSF Support customers. This position will perform routine tasks for the websites monitoring

Key Tasks and responsibilities:

  • »   Ticket acknowledge and answer the phone

    »   Will update or create tickets in exceptional situations

    »   Ticket triage

    »   Will gather more information for un-complete tickets (set the right priority, severity, environment)

    »   Will perform root cause analysis and clarifies the details and requirements of the ticket with the ticket reporter (e.g. the steps for reproducing a functionality issue)

    »   Will run a set of daily, weekly, monthly checks for the websites (monitor the jobs, review notifications from monitoring tool)

    »   Monitor the alerts and notifications from the monitoring tool, and respond accordingly through service tickets

    »   Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages

    »   Will escalate the issue to Level 2 for higher complexity issues

Support Queue:

  • »   Remotely assist clients with support needs

    »   Clearly communicate status on problems as well as resolution

    »   Exceed SLA guarantees to OSF Support clients

    »   Clearly document all tasks

    »   Maintain high customer satisfaction

Additional responsibilities:

  • »   Improve customer service, perception and satisfaction

    »   Ability to work in a team and communicate effectively

    »   Ability to self-management

    »   Ensure requests are route to the proper resource in order to be resolved quickly and efficiently

Requirements:

  • »   Good Communication

    »   Web knowledge, eCommerce is a plus

    »   Understand ticket management and workflow

    »   1 year in a similar role

    »   Good English school

    »   Customer focused

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Business Analyst

department / OMS

location / France

posted / June 17, 2019

Responsibilities:

  • »  Critically understanding clients' operations and systems

    »  Analyze business requirements and determine potential solutions by testing them for technical and business compatibility

    »  Conduct requirements review sessions with business users and SMEs

    »  Determining the potential solutions and testing them for both technical and business compatibility

    »  Provide multiple alternatives by presenting creative and different approaches in solving business needs

    »  Prioritize features, define project scope and identify risks

    »  Understand the business needs and identify new business opportunities and capabilities

    »  Develop and deliver progress reports, proposals, requirements documentation and presentations

    »  Work closely with different internal teams and other parties

    »  Keep a constant positive connection with the client

Requirements:

  • »  University degree or college diploma in the field of IT and/or Economics and/or Engineering

    »  2+ years direct work experience in an Account Management/Business Analyst role, including all aspects of process development and execution

    »  Demonstrated experience of working in retail industry, with exposure to ERP/ OMS platforms

    »  Strong verbal, written and presentation skills

    »  Fluency in English

Nice to have:

  • »  Experience in working with customers from Retail sector

    »  Experience in working on Salesforce Commerce Cloud(formerly known as Demandware)

    »  Salesforce Commerce Cloud Solution Strategist certification will definitely be a plus

    »  Experience in working on global eCommerce projects.

Personal skills:

  • »  Possess excellent communication skills

    »  Other European Languages would be a plus (French, German, Spanish, Russian)

    »  Organized

    »  Willing to learn new things

    >»  Excellent team player

    »  Resilient

    »  Ability to multitask

What do we have to offer:

  • »  A flexible work schedule

    »  The ability to work from home

    »  A stable and dynamic working environment attentive to your professional development

    »  Leadership that listens to and implements the ideas of our employees

    »  Opportunities for promotion

    »  A competitive salary and benefits

    »  Team members who truly enjoy their work

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Front-end Technical Lead

department / eCommerce

location / Ukraine, Spain, Turkey, France, Romania

posted / June 22, 2019

Responsibilities:

  • »   Analyze functional specifications, analyze requirements architecture, challenge requirements architecture, draft design options

    »   Assign tasks/ defects to the team using a predefined strategy and the team members’ skillset

    »   Make sure the team is aligned\informed about requirements\risks\quality of the project

    »   Ensure that the technical team follows the principles and directions defined by the SA

    »   Prepare discovery questions, participate in meetings for lead qualification & opportunity development

    »   Follow up on issue defects reports, conduct historical analyses of test results and integrate quality results into project plan updates

    »   Follow up standards in project documentation and update documentation regarding tasks, code

    »   Create and deliver accurate reports for the status of the tasks\defects by team member/ component, remaining estimates, etc

    »   Validate defects reported and provide guidance on priority and next steps

    »   Responsible for the quality of team deliverables

    »   Coordinate with the rest of the team to sync and assess risks and their impact on the project

    »   Remove roadblocks on the tasks for the team members (by providing answers or facilitating getting them)

    »   Support mentoring delivery/career coaching for team members and guide the team in using the information sharing tools

    »   Monitor the implementation of best code review practices and implement peers code review activities

    »   Escalate appropriate problems in cross function matrix environment (involve other members outside the team when expertise is needed)

Requirements:

  • »   Previous experience in leading software development teams

    »   Previous experience in web development

    »   Experience with debugging, performance profiling and optimization

    »   Ability to work on multiple tasks and to quickly switch focus between them

    »   Understanding of customer’s business needs and priorities

    »   Good English skills

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Back-end Technical Lead

department / eCommerce

location / Ukraine, Spain, Turkey, France, Romania

posted / May 22, 2019

Responsibilities:

  • »   Analyze functional specifications, analyze requirements architecture, challenge requirements architecture, draft design options

    »   Assign tasks/ defects to the team using a predefined strategy and the team members’ skillset

    »   Make sure the team is aligned\informed about requirements\risks\quality of the project

    »   Ensure that the technical team follows the principles and directions defined by the SA

    »   Prepare discovery questions, participate in meetings for lead qualification & opportunity development

    »   Follow up on issue defects reports, conduct historical analyses of test results and integrate quality results into project plan updates

    »   Follow up standards in project documentation and update documentation regarding tasks, code

    »   Create and deliver accurate reports for the status of the tasks\defects by team member/ component, remaining estimates, etc

    »   Validate defects reported and provide guidance on priority and next steps

    »   Responsible for the quality of team deliverables

    »   Coordinate with the rest of the team to sync and assess risks and their impact on the project

    »   Remove roadblocks on the tasks for the team members (by providing answers or facilitating getting them)

    »   Support mentoring delivery/career coaching for team members and guide the team in using the information sharing tools

    »   Monitor the implementation of best code review practices and implement peers code review activities

    »   Escalate appropriate problems in cross function matrix environment (involve other members outside the team when expertise is needed)

Requirements:

  • »   Previous experience in leading software development teams

    »   Previous experience in web development

    »   Experience with debugging, performance profiling and optimization

    »   Ability to work on multiple tasks and to quickly switch focus between them

    »   Understanding of customer’s business needs and priorities

    »   Good English skills

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Salesforce Consultant

department / CRM

location / France

posted / May 28, 2019

Responsibilities:

  • »  Understand and communicate business requirements, goals and project success criteria

    »  Design solutions to business needs using Salesforce.com capabilities

    »  Sell ideas to customers, clearly communicate advantages for the business

    »  Conduct meetings, prepare business process documentation and process flows

    »  Work closely with different internal teams and other parties

    »  Participate in complete pre-sales and implementation processes as a subject matter expert

    »  Guide development teams on functionality to meet the requirements

    »  Prepare client training plans and conduct trainings

    »  Participate to product development cycle

    »  Select and setup external apps from AppExchange

Requirements:

  • »  Knowledge of Salesforce.com best practices, products and functionality

    »  Previous experience in Salesforce.com implementations would be an advantage

    »  Ability to translate the requirements into successful projects

    »  Knowledge of Sales Cloud and Service Cloud; Marketing Cloud would be considered a plus

    »  Salesforce administrator certification would be a plus

    »  Demonstrated consulting and customer service skills

Personal skills

  • »  Excellent communication skills with the ability to communicate on a technical and project management level

    »  Fluent English

    »  Enthusiasm for learning

    »  Strong analytical and organizational skills

    »  Excellent team player

    »  Resilient

    »  Ability to multitask

    »  Detail-oriented

    »  Ability to apply new concepts, business models, and technologies

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Solution Architect

department / eCommerce

location / France, Spain, Portugal

posted / June 03, 2019

Responsibilities:

  • »  Architect and design leading ecommerce solutions that support industry leading best practices in technology, features, performance and scalability.

  • »  Responsible for the technical design of client solutions. This includes a lead role in project discovery and definition workshops, creating scope and development estimates, and documenting requirements and designs.

  • »  Collaborate with Project Managers, Business Analysts and customers to design and deploy robust ecommerce solutions across traditional web, mobile, tablet and in-store applications.

  • »  Provide technical direction and guidance, development oversight, and support the successful delivery of projects.

  • »  Coach and mentor customers and developers as they learn to implement on Demandware.

  • »  Provide technical problem resolution to complex issues.

  • »  Contribute to on-going process and methodology improvements.

  • »  Work with cross functional teams such as engineering and product management to provide feedback and support the evolution of the product.

Skill Set:

  • »  Technical Architecture experience designing and implementing complex enterprise applications in B2C and B2B eCommerce solutions.

  • »  Strong hands on technical skills in JavaScript.

  • »  Experience implementing REST web services.

  • »  Strong OO foundation.

  • »  The ability to quickly learn new concepts and technologies and convert them into customer solutions.

  • »  Direct customer facing and implementation delivery experience.

  • »  Strong documentation skills.

  • »  BS or BA (in Computer Science or related field preferred).

  • »  5+ years work experience; with 3+ years in professional services/consulting.

  • »  Prior experience leading and working with geographically dispersed development teams.

  • »  Experienced with web technologies (JavaScript, Java, .net, PHP, Python or Node.js), SOA, application servers, portal servers, middleware, ecommerce, enterprise application integration, databases, security, performance & scalability.

  • »  Fluency in English.

  • »  Open to travel (up to 20%).

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Project Manager - French

department / eCommerce

location / France

posted / June 20, 2019

Job Summary & Responsibilities:

  • »   Manage complex projects, including working closely with stakeholders and customers at various levels, making assignments and monitoring progress

    »   Monitor and analyze internal and external environments to evaluate feasibility of strategies, evaluate progress, and identify significant opportunities and risks

    »   Manage, direct and oversee all aspects of the project, including an understanding of contract, creation of Statements of Work (SOW), and how to achieve project scope

    »   Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders

    »   Resolve escalations and perform root cause analysis for positive results

    »   Participate to ongoing client meetings to ensure client satisfaction

    »   Present insight to prospective clients, manage current clients and assist the sales team with business development activities

    »   Proactively manage changes in project scope, identify potential crises, and elaborate contingency plans

    »   Make sure that the development team is up to date with any changes in terms of project direction

    »   Critically understanding clients' operations and systems

    »   Present solutions to the client

    »   Visit client on-site for proposals and requirements meetings

    »   Keep a constant positive connection with the client

Skill set:

  • »   University degree or college diploma in the field of IT and/or Economics and/or Engineering

    »   2+ years direct work experience in a Project Manager role, including all aspects of process development and execution

    »   Previous experience in a BA/ PM or Consultant role

    »   Excellent customer facing skills

    »   Familiar with web programming languages, technologies and testing

    »   Familiar with web programming languages, technologies and testing

    »   Experience with eCommerce area

    »   Fluency in English

    »   French native speaker

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Solution Architect

department / eCommerce

location / Japan

posted / May 20, 2019

Responsibilities:

  • »   Architect and design leading ecommerce solutions that support industry leading best practices in technology, features, performance and scalability

    »   Responsible for the technical design of client solutions. This includes a lead role in project discovery and definition workshops, creating scope and development estimates, and documenting requirements and designs

    »   Collaborate with Project Managers, Business Analysts and customers to design and deploy robust ecommerce solutions across traditional web, mobile, tablet and in-store applications

    »   Provide technical direction and guidance, development oversight, and support the successful delivery of projects

    »   Coach and mentor customers and developers as they learn to implement on Salesforce Commerce Cloud

    »   Provide technical problem resolution to complex issues

    »   Contribute to on-going process and methodology improvements

    »   Work with cross functional teams such as engineering and product management to provide feedback and support the evolution of the product

Skill set:

  • »   Technical Architecture experience designing and implementing complex enterprise applications in B2C and B2B eCommerce solutions

    »   Strong hands on technical skills in JavaScript

    »   Experience implementing REST web services

    »   Strong OO foundation

    »   The ability to quickly learn new concepts and technologies and convert them into customer solutions

    »   Direct customer facing and implementation delivery experience

    »   Strong documentation skills

    »   BS or BA (in Computer Science or related field preferred)

    »   5+ years work experience; with 3+ years in professional services/consulting

    »   Prior experience leading and working with geographically dispersed development teams

    »   Experienced with web technologies (JavaScript, Java, .net, PHP, Python or Node.js), SOA, application servers, portal servers, middleware, ecommerce, enterprise application integration, databases, security, performance & scalability

    »   Fluency in English

    »   Native Japanese skills

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

eCommerce Webmaster

department / Storefront and Digital Commerce Marketing

location / Japan

posted / May 28, 2019

Responsibilities:

  • »   Manage the day-to-day operation of the website ensuring appropriate site navigation, filtering, category management, and product assortment for optimal customer discoverability, purchase path flow and product positioning

    »   Analyze sales and site funnel data to determine and understand customer engagement by online sales channel, product category, and page level information

    »   Deep understanding of Key KPI metrics relevant to platform use

    »   Develop improved pricing, merchandise and promotional strategies by collaborating within ecommerce team

    »   Understanding and mapping feeds regarding content, pricing, data that updates the environment instance

    »   Analyze homepage content, landing pages, and category pages and make sure that these are in line with the brand and site priorities

    »   Leverage the platform capabilities to optimize site search, promotional experiences and to A/B test various UX/UI configuration for maximal site output

    »   Participate in user research/testing to align on goals and understand customer needs and views of brand sites

    »   Work closely with ecommerce team to ensure that marketing tactics (email, SEM, Affiliates etc.) are aligned with product and sales strategies

    »   Work with IT and other key stakeholders to implement processes and structure for on-line purchases

    »   Work with IT development to ensure proper usage of deployments and utilizing all capabilities regarding templates and other storefront integration

    »   Plan and develop strategies to continuously improve and optimize the online experience

    »   Maintain advanced knowledge of competition, emerging trends, and opportunities (act as “on-line store manager”)

    »   Identify and fill product gaps, generate new ideas that grow market share, improve customer experience and drive significant sales growth

Requirements:

  • »   Relevant experience in Ecommerce with a good understanding of online shopping experiences and competitive landscaping

    »   Previous experience in delivering presentations, ideally in delivering trainings

    »   Good understanding of UX/ UI principles and their importance in eCommerce

    »   Good experience with Ecommerce platforms and tools, preferably Salesforce Commerce Cloud

    »   Excellent English skills

    »   Knowledge of Japanese at a native level

    »   Results driven and motivated individual who takes initiative, with strong analytical skills

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Salesforce Marketing Cloud Consultant

department / CRM

location / Japan

posted / May 24, 2019

Responsibilities:

  • »   Design solutions to address business needs using Salesforce Marketing Cloud

    »   Follow the best practices for SFMC implementation

    »   Work closely with various internal teams and other parties

    »   Participate in pre-sales, implementation processes, and drive projects through from design to through to deployment

    »   Research and provide technical solution to meet business solution

    »   Create Journeys, automations and email templates

    »   Provide support for Salesforce.com users by troubleshooting system, processes and data

Requirements:

  • »   Strong knowledge of Salesforce.com’s best practices, products and their capabilities and limitations. A solid understanding Marketing Cloud is required

    »   Solid understanding of AmpScript, SQL statements, Guided Template Language

    »   Proficient with HTML and JavaScript

    »   Proficient in working implementing Email Studio -> Data extensions, Subscription model, Sender Authentication package, Segmentation

    »   Experience integrating SFMC with other websites/e-coms for transactional emails and feeds

    »   Hands on experience in creating Journeys using Journey builder

    »   Hands on experience creating various Automations using Automation studio

    »   Hands on experience creating and working on email templates using content builder or design in HTML

    »   Experience/understanding of Social studio implementation

    »   Experience/understanding of Mobile studio implementation

    »   Experience/understanding of Advertising studio implementation

    »   Experience with Marketing Cloud Einstein implementation is a big plus

    »   Must have Salesforce Certified Email Specialist or Marketing Cloud consultant certification

    »   Ability to translate established requirements into successful projects

    »   Capability to travel to a client’s office

    »   Excellent written and verbal English is a must

    »   Fluent in Japanese

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

OSF Academy for Students

department / Web Programming

location / Romania, Ukraine, Brazil

posted / June 12, 2019

For over a decade, OSF Global Services has established itself as a trusted technology consultant and technology integrator enabling companies to succeed over the greatest challenges in the world’s rapidly changing business environment.

What do you need?

  • »  A computer and a good internet connection since the program is delivered remotely;

    »  You should be willing and able to start this journey on 2nd September, 2019, when the program begins;

    »  You need to be open to learn not only theoretical matters and concepts, but also to apply in practice the know-how gained during the program, by developing an e-Commerce site.

What do we offer?

  • »  Training materials, carefully selected information, useful links to help you explore the documentation we prepared for you, either on front-end (HTML, CSS, JavaScript), back-end (Node.js/Mongo .db) or QA Testing depending on your choice;

    »  Support from a dedicated person who will answer your questions and will help you overcome any challenges that may arise along the way;

    »  Duration of the program is 1 month

    »  The schedule is flexible, depending on how much time you can invest.

    »  A paid account on treehouse where you can obtain information in an interactive and fun way;

    »  A job offer in our e-Commerce division - at the end of the program, if you have good results.

What do you have to do?

  • »  Please use the Form from this page to enroll to OSF Academy. Don’t forget to mention at additional comments the main technology track (backend or frontend) that interests you.

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

We are looking forward to meeting you!

Full Stack Developer

department / Application development

location / Brazil - Sao Paolo

posted / June 25, 2019

Responsibilities:

  • »  Carry out software programming, coding the same language, following the created software models

    »  Set the Frame Works to be used in projects according to the needs

    »  Record the hours worked during the project in the monitoring tool

    »  Participate actively in the meetings of your unit and the company

Requirements:

  • »  Good experience with .Net

    »  Development with Java Web

    »  Experience with Angular 2+ development

    »  Advanced English

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Salesforce Consultant

department / CRM

location / Japan

posted / June 05, 2019

Job Summary & Responsibilities:

  • »  Understand and communicate business requirements, goals and project success criteria

    »  Design solutions to business needs using Salesforce.com capabilities

    »  Sell ideas to customers, clearly communicate advantages for the business

    »  Conduct meetings, prepare business process documentation and process flows

    »  Work closely with different internal teams and other parties

    »  Participate in complete pre-sales and implementation processes by driving the project from design to through deployment phases

    »  Guide development teams on functionality to meet the requirements

    »  Prepare client training plans and conduct trainings

    »  Participate to product development cycle

    »  Select and setup external apps from AppExchange

    »  Provide support for Salesforce.com users by troubleshooting system, process and data

Skill set:

  • »  Strong knowledge of Salesforce.com best practices, products and their capabilities/limits, especially Service, Marketing and Sales Clouds

    »  Previous experience in Salesforce.com implementations

    »  Ability to translate the requirements into successful projects

    »  Knowledge of Service Cloud, Marketing Cloud and Sales Cloud

    »  At least one Salesforce Consultant certification is preferred

    »  Demonstrated consulting and customer service skills

    »  Availability to travel to the client offices

    »  Excellent verbal and written English and Japanese

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.