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Mobile developer

department / Digital Applications

location / Brazil

posted / April 18, 2019

Responsibilities:

»   Carry out software programming, coding the same language, following the created software models

»   Record the hours worked during the project in the monitoring tool

»   Participate actively in the meetings of your unit and the company

Mandatory Requirements:

»   Experience with Swift 4, Codable and Unit Test

»   Build layout through code, without using Storyboard

Differential Requirements:

»   Experience with Objective C

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

HR Assistant

department / Human Resources

location / France

posted / April 17, 2019

Responsibilities:

  • »   Offer support with hiring, on boarding and exit processes (fill in employment contract drafts, collecting hiring papers, recording employees’ arrivals and departures, make arrangements for on boarding, etc.)

    »   Keep track of employees’ various types of leave and inform all parties interested in receiving this information (financial department, company’s partners, etc.)

    »   Offer support in preparing monthly salary payslip by generating monthly reports from payroll database

    »   Follow local work regulations in each possible scenario related to employees’ departure

    »   Manage employees’ individual files and update those upon needs

    »   Work closely with legal and payroll specialists and local consultants/ outsourced services providers

    »   Maintain knowledge of work regulation requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance

    »   Handle all logistical needs in Lille office and manage relationships with vendors, service providers and landlord, ensuring that all items are invoiced and paid on time

    »   Participate to periodical CSE meetings, take meeting minutes and make sure those meetings are in line with local legal regulations

    »   Offer suggestions and ideas to adapt and improve the Global procedures so to be in line with the local regulations

Requirements:

  • »   Bachelor’s degree or college diploma in HR field

    »   2+ years direct work experience in a HR Assistant role, including all aspects of hiring, on boarding and exit processes

    »   Previous experience with recruitment or payroll is considered a plus

    »   Good understanding of work regulation and HR procedures

    »   Excellent communication skills

    »   Good understanding of local work regulations

    »   Fluency in English

    »   Excellent French

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Project Manager

department / eCommerce

location / Canada

posted / March 29, 2019

Responsibilities:

  • »  Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders

    »  Coordinate the entire life cycle of the projects, by means of (human and material) resources management, time management and activity coordination, using Agile methodologies

    »  Plan and schedule timelines and milestones of the projects

    »  Identify needed resources and assign individual responsibilities to team leaders for their teams

    »  Develop and deliver progress reports, proposals, requirements documentation and presentations

    »  Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas

    »  Proactively manage changes in project scope, identify potential crises, and elaborate contingency plans

    »  Send reports on tasks/project status to top management

    »  Ensure project documents are complete, up-to-date, and stored appropriately

Requirements:

  • »  University degree or college diploma in the field of IT and/or Economics and/or Engineering

    »  2+ years direct work experience in a Project Manager role, including all aspects of process development and execution

    »  Previous experience in a BA/ PM or Consultant role

    »  Excellent customer facing skills

    »  Good understanding of web concepts

    »  Familiar with web programming languages, technologies and testing

    »  Experience with ecommerce, web applications and high traffic websites is a plus

    »  Fluency in English

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Business Analyst

department / OMS

location / Usa, Canada, France

posted / March 29, 2019

Responsibilities:

  • »  Critically understanding clients' operations and systems

    »  Analyze business requirements and determine potential solutions by testing them for technical and business compatibility

    »  Conduct requirements review sessions with business users and SMEs

    »  Determining the potential solutions and testing them for both technical and business compatibility

    »  Provide multiple alternatives by presenting creative and different approaches in solving business needs

    »  Prioritize features, define project scope and identify risks

    »  Understand the business needs and identify new business opportunities and capabilities

    »  Develop and deliver progress reports, proposals, requirements documentation and presentations

    »  Work closely with different internal teams and other parties

    »  Keep a constant positive connection with the client

Requirements:

  • »  University degree or college diploma in the field of IT and/or Economics and/or Engineering

    »  2+ years direct work experience in an Account Management/Business Analyst role, including all aspects of process development and execution

    »  Demonstrated experience of working in retail industry, with exposure to ERP/ OMS platforms

    »  Strong verbal, written and presentation skills

    »  Fluency in English

Nice to have:

  • »  Experience in working with customers from Retail sector

    »  Experience in working on Salesforce Commerce Cloud(formerly known as Demandware)

    »  Salesforce Commerce Cloud Solution Strategist certification will definitely be a plus

    »  Experience in working on global eCommerce projects.

Personal skills:

  • »  Possess excellent communication skills

    »  Other European Languages would be a plus (French, German, Spanish, Russian)

    »  Organized

    »  Willing to learn new things

    >»  Excellent team player

    »  Resilient

    »  Ability to multitask

What do we have to offer:

  • »  A flexible work schedule

    »  The ability to work from home

    »  A stable and dynamic working environment attentive to your professional development

    »  Leadership that listens to and implements the ideas of our employees

    »  Opportunities for promotion

    »  A competitive salary and benefits

    »  Team members who truly enjoy their work

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Java developer

department / OMS

location / Romania, Ukraine, Turkey

posted / March 29, 2019

Responsibilities:

  • »   Collaborate with the team of developers to support ongoing projects, coding, and testing as needed

    »   Build out new features and iterate on existing features

    »   Perform complex programming duties (including enhancements and maintenance)

    »   Research, diagnose, and develop fixes for code defects

    »   Respond to inquiries and troubleshoot issues related to scalability, response times, availability, security, reliability, robustness and accessibility

    »   Recommend changes to improve the current application

    »   Deliver high availability and performance

    »   Contribute in all phases of the development lifecycle

    »   Write well-designed, efficient, and testable code

    »   Update technical documentation

    »   Serve as a fully seasoned/proficient technical resource

    »   Support continuous improvement of projects by investigating alternatives and technologies

Requirements:

  • »   Experience in object-oriented software development with Java and JEE

    »   Experience with GraphQL scripts

    »   Experience with Java Maven Archetype

    »   Experience with web-services in Java (Axis, JAX-WS,etc) and application servers (Widfly, Apache Tomcat,etc)

    »   Good communication skills

    »   Enjoy working in a team

    »   Nice to have: experience with ticketing system like Jira

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Salesforce Technical Lead

department / CRM

location / Romania, Ukraine, Turkey

posted / March 29, 2019

Responsibilities:

  • »  Requirements gathering, analysis and implementation estimates

    »  Designing and documenting technical solutions, integrations architecture, data flows using collaborative tools

    »  Team leading and mentoring, assistance and technical guidance for junior team members, remotely

    »  Work closely with the Sales, customers and the rest of the Team to ensure successful delivery of various solutions

    »  Supply expertise in advanced Apex programming concepts including common design patterns, governor limit management techniques, bulk patterns, efficient and reliable trigger handling, and asynchronous operations

    »  Design, develop, test, document and deploy third-party integrations with Salesforce

    »  Engage in code and technical design reviews of solution implementations to ensure code quality and best practices are maintained

    »  Provide technical leadership, coaching and mentoring to junior technical team members

    »  Provide estimates of the level of effort to implement a solution based on business requirements

    »  Implement new features using declarative tools (creation of custom objects, workflows, validation rules, approval processes, flows, flow triggers and email alerts)

    »  Develop reports, custom report types, dashboards, and processes to continuously monitor data quality and integrity

    »  Implementation change control from development sandboxes to production and across the development life-cycle

    »  Manage security, users, roles, profiles, groups, queues and other Salesforce.com setup options as necessary

    »  Develop reports, custom report types, dashboards, and processes to continuously monitor data quality and integrity

Requirements:

  • »  3+ years implementing Salesforce

    »  Experience in team management

    »  Strong OOP knowledge

    »  Salesforce Platform Developer 1 certifications

    »  Nice to have Salesforce Platform Developer 2 or Salesforce Architect certification

    »  Proven experience with Apex, Visualforce, Lightning, Web services, managed packages

    »  Good knowledge of Salesforce limitations

    »  Good knowledge of Salesforce point-and-click capabilities

    »  Design patterns, development best practices

    »  Experience with data flows between Salesforce Clouds is a plus

    »  Proficient in English - communication and technical writing

    »  Customer facing skills

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

SEM Specialist

department / Storefront and Digital Commerce Marketing

location / Romania, Ukraine, Brazil

posted / March 20, 2019

Job Description:

  • »  Understanding of our customers’ business goals and go-to-market strategy

    »  Develop and manage PPC campaigns and various SEM tactics for new and existing clients that deliver relevant traffic

    »  Assess and improve the user journey and use your analytical capabilities to evaluate the end-to-end customer experience across multiple channels and touch-points

    »  Measure and report on the performance of all digital marketing campaigns, assess against pre-determined goals (ROI and KPIs) and enhance pre-existing customer KPIs, where appropriate

    »  Manage all SEM activities to ensure that our customers’ online presence is continually evolving, on-budget and leak-free

Requirements:

  • »  At least 3 years of SEM experience using AdWords, Bing, Facebook, Instagram, Pinterest, LinkedIn and other emerging platforms

    »  Demonstrated experience inbuilding acquisition, retention and branded campaigns is required

    »  The ability to multitask and switch between projects and tasks according to their priority

    »  A Google AdWords certification and advanced knowledge of Google Analytics and GTM

    »  A good understanding of marketing and advertising principles

    »  An ability to understand clients’ objectives and how they translate into search and media strategies

    »  An operational understanding of programming concepts (variables, functions, cookies, objects)

    »  A creative streak, with experience identifying target audiences and conceptualizing digital campaigns that engage, inform and motivate

    »  Advanced spoken and written English capabilities

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Salesforce Consultant

department / CRM

location / Spain

posted / March 07, 2019

Responsibilities:

  • »   Understand and communicate business requirements, goals and project success criteria

    »   Design solutions to business needs using Salesforce.com capabilities

    »   Sell ideas to customers, clearly communicate advantages for the business

    »   Conduct meetings, prepare business process documentation and process flows

    »   Work closely with different internal teams and other parties

    »   Participate in complete pre-sales and implementation processes as a subject matter expert

    »   Guide development teams on functionality to meet the requirements

    »   Prepare client training plans and conduct trainings

    »   Participate to product development cycle

    »   Select and setup external apps from AppExchange

Requirements:

  • »   Knowledge of Salesforce.com best practices, products and functionality

    »   Previous experience in Salesforce.com implementations would be an advantage

    »   Ability to translate the requirements into successful projects

    »   Knowledge of Service Cloud; Marketing Cloud, Sales Cloud would be considered a plus

    »   Salesforce administrator certification would be a plus

    »   Demonstrated consulting and customer service skills

Personal skills:

  • »   Excellent communication skills with the ability to communicate on a technical and project management level

    »   Fluent English and Spanish, knowledge of French would be an advantage

    »   Enthusiasm for learning

    »   Strong analytical and organizational skills

    »   Excellent team player

    »   Resilient

    »   Ability to multitask

    »   Detail-oriented

    »   Ability to apply new concepts, business models, and technologies

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Business Analyst

department / eCommerce

location / Brazil

posted / March 06, 2019

Responsibilities:

  • »  Critically understanding clients' operations, processes and systems

    »  Responsible for the functional design of client solutions. This includes a lead role in project discovery and definition workshops, creating scope and development estimates, and documenting requirements and designs

    »  Collaborate with Project Managers, Solution Architects and customers to design and deploy robust ecommerce solutions across traditional web, mobile, tablet and in-store applications

    »  Provide business direction and guidance, development oversight, and support the successful delivery of projects

    »  Making sure that the solution recommended is commercial yet competitive

    »  Prioritize business features, and identify risks and potential solutions

    »  Creation of use cases, user stories and models that maps customer demands with platform and solutions

    »  Act as a key contributor in solution design and delivery

    »  Validate implementation versus requirements to make sure that customer needs match the solution

    »  Work closely with Sales team – participate in Discovery/Sales meetings, prepare estimates & proposals for getting new opportunities

    »  Contribute to on-going process and methodology improvements

  • »  Keep a constant positive connection with the client

Requirements:

  • »  University degree or college diploma in the field of IT and/or Economics and/or Engineering

    »  2+ years direct work experience in an Business Analyst/Strategist role, including all aspects of process development and execution

    »  Good understanding of web concepts, SEO, UI/UX

    »  Experience with Cloud Based eCommerce Platforms

    »  Experience writing & maintaining functional designs and data modeling documentation

  • »  Experience with ecommerce, web applications and high traffic websites is a plus

Personal skills:

  • »  Possess excellent communication skills in English and Spanish

    »  Organized

    »  Willing to learn new things

    »  Excellent team player

    »  Resilient

  • »  Ability to multitask

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Project Manager

department / Digital Applications

location / Brazil - São Paulo

posted / February 22, 2019

Your responsibilities:

  • »   Lead and seek the alignment of the team (monitoring, feedback, conflict resolution)

    »   Evaluate the professionals of your team (development of competencies, fulfillment of roles and responsibilities, compliance with service standards, etc.)

    »   Identify needed resources by evaluating the teams’ availability and skills matrix and carrying out surveys regarding the needs of hiring new professionals

    »   Keep the Business Unit informed about the capacity of the operational team to deliver new projects and services

    »   Identify the best match resources available for project needs and organize the operational team by formalizing the designed structure

    »   Perform adjustments and formalize the changes made to the operational team in order to increase the delivery capacity

    »   Analyze projects with particular cases, helping teams to solve existing problems when necessary

    »   Keep a constant communication with the customers, analyze their requests and provide solutions

    »   Monitor and analyze the results indicators of the area and support the definition of strategies to improve results (Perform Strategic Planning, define Action Plans, etc.)

Skill set:

  • »   Must have good experience with agile software development

    »   Previous experience in a similar role

    »   Good communication skills

    »   Results orientated

    »   Advanced knowledge in Portuguese and English

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Team Leader

department / Application development

location / Romania

posted / February 22, 2019

Responsibilities:

  • »   Understand business goals, understand projects’ technologies and their evolution

    »   Analyse competing tools and suggest improvements

    »   Analyse evolution of platforms to understand how to take advantage of them

    »   Participate in finding solutions to functional/technical issues with developers and performing code review

    »   Hands-on experience on coding

    »   Working with designer to improve UX / design

    »   Analyse usage and reveal trends

    »   Working closely with the development team and with the customer

    »   Coordinate with development team to drive the products’ development

    »   Build consensus from multiple lines of business

    »   Prioritize features and identify risks

    »   Develop and deliver progress reports, proposals, requirements documentation and presentations

    »   Keep a constant positive connection with the client

Requirements:

  • »   University degree or college diploma in the field of IT /Economics /Engineering/Business

    »   More than 5 years' experience with .net technologies

    »   Strong knowledge in using .net

    »   Previous experience as a Product Manager/ Business Analyst/ Project Manager

    »   Good analytical skills

    »   Good understanding and knowledge of UX

    »   Innovative, flexible, and have a can-do attitude

    »   Knowledge of linguistic area or previous experience in working on projects related to linguistic is considered a big plus

    »   Excellent communication skills in English

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Front-end Technical Lead

department / eCommerce

location / Ukraine, Spain, Turkey, France, Romania

posted / February 22, 2019

Responsibilities:

  • »   Analyze functional specifications, analyze requirements architecture, challenge requirements architecture, draft design options

    »   Assign tasks/ defects to the team using a predefined strategy and the team members’ skillset

    »   Make sure the team is aligned\informed about requirements\risks\quality of the project

    »   Ensure that the technical team follows the principles and directions defined by the SA

    »   Prepare discovery questions, participate in meetings for lead qualification & opportunity development

    »   Follow up on issue defects reports, conduct historical analyses of test results and integrate quality results into project plan updates

    »   Follow up standards in project documentation and update documentation regarding tasks, code

    »   Create and deliver accurate reports for the status of the tasks\defects by team member/ component, remaining estimates, etc

    »   Validate defects reported and provide guidance on priority and next steps

    »   Responsible for the quality of team deliverables

    »   Coordinate with the rest of the team to sync and assess risks and their impact on the project

    »   Remove roadblocks on the tasks for the team members (by providing answers or facilitating getting them)

    »   Support mentoring delivery/career coaching for team members and guide the team in using the information sharing tools

    »   Monitor the implementation of best code review practices and implement peers code review activities

    »   Escalate appropriate problems in cross function matrix environment (involve other members outside the team when expertise is needed)

Requirements:

  • »   Previous experience in leading software development teams

    »   Previous experience in web development

    »   Experience with debugging, performance profiling and optimization

    »   Ability to work on multiple tasks and to quickly switch focus between them

    »   Understanding of customer’s business needs and priorities

    »   Good English skills

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Back-end Technical Lead

department / eCommerce

location / Ukraine, Spain, Turkey, France, Romania

posted / February 22, 2019

Responsibilities:

  • »   Analyze functional specifications, analyze requirements architecture, challenge requirements architecture, draft design options

    »   Assign tasks/ defects to the team using a predefined strategy and the team members’ skillset

    »   Make sure the team is aligned\informed about requirements\risks\quality of the project

    »   Ensure that the technical team follows the principles and directions defined by the SA

    »   Prepare discovery questions, participate in meetings for lead qualification & opportunity development

    »   Follow up on issue defects reports, conduct historical analyses of test results and integrate quality results into project plan updates

    »   Follow up standards in project documentation and update documentation regarding tasks, code

    »   Create and deliver accurate reports for the status of the tasks\defects by team member/ component, remaining estimates, etc

    »   Validate defects reported and provide guidance on priority and next steps

    »   Responsible for the quality of team deliverables

    »   Coordinate with the rest of the team to sync and assess risks and their impact on the project

    »   Remove roadblocks on the tasks for the team members (by providing answers or facilitating getting them)

    »   Support mentoring delivery/career coaching for team members and guide the team in using the information sharing tools

    »   Monitor the implementation of best code review practices and implement peers code review activities

    »   Escalate appropriate problems in cross function matrix environment (involve other members outside the team when expertise is needed)

Requirements:

  • »   Previous experience in leading software development teams

    »   Previous experience in web development

    »   Experience with debugging, performance profiling and optimization

    »   Ability to work on multiple tasks and to quickly switch focus between them

    »   Understanding of customer’s business needs and priorities

    »   Good English skills

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Salesforce Consultant

department / CRM

location / France

posted / December 11, 2018

Responsibilities:

  • »  Understand and communicate business requirements, goals and project success criteria

    »  Design solutions to business needs using Salesforce.com capabilities

    »  Sell ideas to customers, clearly communicate advantages for the business

    »  Conduct meetings, prepare business process documentation and process flows

    »  Work closely with different internal teams and other parties

    »  Participate in complete pre-sales and implementation processes as a subject matter expert

    »  Guide development teams on functionality to meet the requirements

    »  Prepare client training plans and conduct trainings

    »  Participate to product development cycle

    »  Select and setup external apps from AppExchange

Requirements:

  • »  Knowledge of Salesforce.com best practices, products and functionality

    »  Previous experience in Salesforce.com implementations would be an advantage

    »  Ability to translate the requirements into successful projects

    »  Knowledge of Sales Cloud and Service Cloud; Marketing Cloud would be considered a plus

    »  Salesforce administrator certification would be a plus

    »  Demonstrated consulting and customer service skills

Personal skills

  • »  Excellent communication skills with the ability to communicate on a technical and project management level

    »  Fluent English

    »  Enthusiasm for learning

    »  Strong analytical and organizational skills

    »  Excellent team player

    »  Resilient

    »  Ability to multitask

    »  Detail-oriented

    »  Ability to apply new concepts, business models, and technologies

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Account Development Representative

department / Marketing

location / France

posted / December 16, 2018

Responsibilities:

  • »   Support of Sales Director by cold / warm calling to arrange meetings with potential customers to prospect for new business

    »   Support of the Marketing Director by qualifing all the leads resulted from the marketing campaigns

    »   Maintain active engagement with new and existing leads through effective communications designed to increase customer interest in company’s services and products

    »   First point of contact in responding to and qualifying incoming web and phone inquiries regarding OSF commerce products and services

    »   Manage a list of leads from early stage contact, through the engagement cycle until an Opportunity is created for sales

    »   Research target accounts and leverage social channels and various strategic campaigns to create engagement strategy

    »   Connect with prospects using email, phone, video, and social media

    »   Ensure follow-up by creating tasks, meetings, completing account information, keeping the CRM system always up-to-date

    »   Pro-active lead sourcing, identification of measurable and qualified new business opportunities

    »   Market and competitive watching and provision of these relevant insights to the sales team

    »   Research and selection of target segment for sales campaigns

    »   Execution of sales campaign

    »   Create weekly and monthly reports

    »   Achieve or exceed monthly and quarterly goals

Requirements:

  • »   Minimum of 5 years’ experience in telesales and lead generation

    »   Previous experience in IT industry and SaaS solutions

    »   Self-motivated with strong communication skills

    »   Strong sales talent who enjoys telephone sales and servicing customers

    »   Demonstrated track record of achieving measurable goals in a fast-paced environment

    »   A self-organised, pro-active team player

    »   Native or fluent English language(verbally and written)

    »   Experience retail in retail and B2B would be desirable

    »   In depth user knowledge of Salesforce CRM would be desirable

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Solution Architect

department / eCommerce

location / Canada, France, Spain, USA, Portugal

posted / March 01, 2019

Responsibilities:

  • »  Architect and design leading ecommerce solutions that support industry leading best practices in technology, features, performance and scalability.

  • »  Responsible for the technical design of client solutions. This includes a lead role in project discovery and definition workshops, creating scope and development estimates, and documenting requirements and designs.

  • »  Collaborate with Project Managers, Business Analysts and customers to design and deploy robust ecommerce solutions across traditional web, mobile, tablet and in-store applications.

  • »  Provide technical direction and guidance, development oversight, and support the successful delivery of projects.

  • »  Coach and mentor customers and developers as they learn to implement on Demandware.

  • »  Provide technical problem resolution to complex issues.

  • »  Contribute to on-going process and methodology improvements.

  • »  Work with cross functional teams such as engineering and product management to provide feedback and support the evolution of the product.

Skill Set:

  • »  Technical Architecture experience designing and implementing complex enterprise applications in B2C and B2B eCommerce solutions.

  • »  Strong hands on technical skills in JavaScript.

  • »  Experience implementing REST web services.

  • »  Strong OO foundation.

  • »  The ability to quickly learn new concepts and technologies and convert them into customer solutions.

  • »  Direct customer facing and implementation delivery experience.

  • »  Strong documentation skills.

  • »  BS or BA (in Computer Science or related field preferred).

  • »  5+ years work experience; with 3+ years in professional services/consulting.

  • »  Prior experience leading and working with geographically dispersed development teams.

  • »  Experienced with web technologies (JavaScript, Java, .net, PHP, Python or Node.js), SOA, application servers, portal servers, middleware, ecommerce, enterprise application integration, databases, security, performance & scalability.

  • »  Fluency in English.

  • »  Open to travel (up to 20%).

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Project Manager - French

department / eCommerce

location / France

posted / February 20, 2019

Job Summary & Responsibilities:

  • »   Manage complex projects, including working closely with stakeholders and customers at various levels, making assignments and monitoring progress

    »   Monitor and analyze internal and external environments to evaluate feasibility of strategies, evaluate progress, and identify significant opportunities and risks

    »   Manage, direct and oversee all aspects of the project, including an understanding of contract, creation of Statements of Work (SOW), and how to achieve project scope

    »   Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders

    »   Resolve escalations and perform root cause analysis for positive results

    »   Participate to ongoing client meetings to ensure client satisfaction

    »   Present insight to prospective clients, manage current clients and assist the sales team with business development activities

    »   Proactively manage changes in project scope, identify potential crises, and elaborate contingency plans

    »   Make sure that the development team is up to date with any changes in terms of project direction

    »   Critically understanding clients' operations and systems

    »   Present solutions to the client

    »   Visit client on-site for proposals and requirements meetings

    »   Keep a constant positive connection with the client

Skill set:

  • »   University degree or college diploma in the field of IT and/or Economics and/or Engineering

    »   2+ years direct work experience in a Project Manager role, including all aspects of process development and execution

    »   Previous experience in a BA/ PM or Consultant role

    »   Excellent customer facing skills

    »   Familiar with web programming languages, technologies and testing

    »   Familiar with web programming languages, technologies and testing

    »   Experience with eCommerce area

    »   Fluency in English

    »   French native speaker

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Solution Architect

department / eCommerce

location / Japan

posted / February 18, 2019

Responsibilities:

  • »   Architect and design leading ecommerce solutions that support industry leading best practices in technology, features, performance and scalability

    »   Responsible for the technical design of client solutions. This includes a lead role in project discovery and definition workshops, creating scope and development estimates, and documenting requirements and designs

    »   Collaborate with Project Managers, Business Analysts and customers to design and deploy robust ecommerce solutions across traditional web, mobile, tablet and in-store applications

    »   Provide technical direction and guidance, development oversight, and support the successful delivery of projects

    »   Coach and mentor customers and developers as they learn to implement on Salesforce Commerce Cloud

    »   Provide technical problem resolution to complex issues

    »   Contribute to on-going process and methodology improvements

    »   Work with cross functional teams such as engineering and product management to provide feedback and support the evolution of the product

Skill set:

  • »   Technical Architecture experience designing and implementing complex enterprise applications in B2C and B2B eCommerce solutions

    »   Strong hands on technical skills in JavaScript

    »   Experience implementing REST web services

    »   Strong OO foundation

    »   The ability to quickly learn new concepts and technologies and convert them into customer solutions

    »   Direct customer facing and implementation delivery experience

    »   Strong documentation skills

    »   BS or BA (in Computer Science or related field preferred)

    »   5+ years work experience; with 3+ years in professional services/consulting

    »   Prior experience leading and working with geographically dispersed development teams

    »   Experienced with web technologies (JavaScript, Java, .net, PHP, Python or Node.js), SOA, application servers, portal servers, middleware, ecommerce, enterprise application integration, databases, security, performance & scalability

    »   Fluency in English

    »   Native Japanese skills

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

HR Generalist

department / Human Resources

location / USA

posted / February 15, 2019

Responsibilities:

  • »   Assist in developing appropriate policies and programs for effective management of the people resources of the organization. Included in this area would be programs for employee relocation, employee complaints and career development, among others

    »   Maintain knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance

    »   Analyze company’s on-boarding and exit processes and procedure to suggest improvements

    »   Assist the payroll and benefits department in correction discrepancies

    »   Support employees with benefits, payroll, and other HR-related questions

    »   Recognize, anticipate and appropriately handle labor disputes in a rational, balanced, fair and effective manner, ensure legal compliance according to the local regulations

    »   In a collaborative environment, define/redefine best human development practices that supports productivity and encompassing business needs

    »   Contribute to talent development initiatives, including succession planning for people from assigned territories

    »   Work closely with HR manager and other company’s key stakeholders to implement and enforce HR policies and procedures of the organization by way of systems that will improve the overall operation and effectiveness of the organization

Requirements:

  • »   Minimum of 3 years of Human Resources leadership experience within an IT company, including recent experience supporting a multi-business, global matrix organization

    »   Bachelor’s Degree in Human Resources or Business-related field

    »   Good knowledge of labor and employment laws in USA/ Canada

    »   Advanced proficiency in MS Office suite

    »   Demonstrate an ability to analyze problems and develop creative solutions to complex people-oriented business challenges

    »   Enjoy engaging with and supporting people

    »   Enthusiastic team player who enjoys both strategic and hands on work

    »   Strict ability to maintain confidentiality

    »   Fluency in English

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Project Manager

department / eCommerce

location / USA

posted / February 15, 2019

Responsibilities:

  • »  Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders

    »  Coordinate the entire life cycle of the projects, by means of (human and material) resources management, time management and activity coordination, using Agile methodologies

    »  Plan and schedule timelines and milestones of the projects

    »  Identify needed resources and assign individual responsibilities to team leaders for their teams

    »  Develop and deliver progress reports, proposals, requirements documentation and presentations

    »  Deliver periodically reports on project KPIs to top management

    »  Deliver projects within the organizational defined KPIs

    »  Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas

    »  Proactively manage changes in project scope, identify potential crises, and elaborate contingency plans

    »  Send reports on tasks/project status to top management

    »  Ensure project documents are complete, up-to-date, and stored appropriately

    »  Critically understanding clients' operations and systems

    »  Translating requirements of the client into highly technical specifications in brief

    »  Making sure that the solution recommended is commercial yet competitive

    »  Presenting solutions to the client

    »  Visiting client on-site for proposals and requirements meetings

    »  Keep a constant positive connection with the client

Skill set:

  • »  University degree or college diploma in the field of IT and/or Economics and/or Engineering

    »  2+ years direct work experience in a Project Manager role, including all aspects of process development and execution

    »  Previous experience in a BA/ PM or Consultant role

    »  Excellent customer facing skills

    »  Good understanding of web concepts

    »  Familiar with web programming languages, technologies and testing

    »  Experience with ecommerce, web applications and high traffic websites is a plus

    »  Fluency in English

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Technical Consultant

department / Adobe Experience Cloud Division

location / Brazil

posted / February 13, 2019

Responsibilities:

  • »  Participate in and contribute to the Performance Reviews (self-assessment, leadership assessment and consensus, etc.)

    »  Interview the client's business analysts during the application process to be able to determine the best technical solutions

    »  Work together with the project manager to manage issues that may affect the scope of the project or its timeline

    »  Evaluate technical feasibility of meeting the desired requirements

    »  Create patterns for design and style guides along with project leader and user

    »  Create and design logical data models for the project

    »   Design the application, extensions and customization necessary to the project from a functional point of view

    »  Analyze customer demands and propose solutions to them, seeking the best alternatives

Requirements:

  • »  Advanced English level (speaking, reading and writing)

    »  Agile development (Scrum)

    »  WEB architecture for CMS (Content Management System)

    »  Advanced level in Back-End technologies (JavaEE, JSP, REST APIs, Servlets, XML, JSON)

    »  Intermediate level in Front-End technologies (JavaScript, jQuery, HTML, CSS)

    »  Other technologies: Apache Sling,Maven,Linux e OS X, GitHub

    »  Experience with Adobe AEM (version 6.0 on wards) is considered a plus

    »  React

    »  Advanced Spanish level is considered a plus

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

eCommerce Webmaster

department / Storefront and Digital Commerce Marketing

location / Japan

posted / February 12, 2019

Responsibilities:

  • »   Manage the day-to-day operation of the website ensuring appropriate site navigation, filtering, category management, and product assortment for optimal customer discoverability, purchase path flow and product positioning

    »   Analyze sales and site funnel data to determine and understand customer engagement by online sales channel, product category, and page level information

    »   Deep understanding of Key KPI metrics relevant to platform use

    »   Develop improved pricing, merchandise and promotional strategies by collaborating within ecommerce team

    »   Understanding and mapping feeds regarding content, pricing, data that updates the environment instance

    »   Analyze homepage content, landing pages, and category pages and make sure that these are in line with the brand and site priorities

    »   Leverage the platform capabilities to optimize site search, promotional experiences and to A/B test various UX/UI configuration for maximal site output

    »   Participate in user research/testing to align on goals and understand customer needs and views of brand sites

    »   Work closely with ecommerce team to ensure that marketing tactics (email, SEM, Affiliates etc.) are aligned with product and sales strategies

    »   Work with IT and other key stakeholders to implement processes and structure for on-line purchases

    »   Work with IT development to ensure proper usage of deployments and utilizing all capabilities regarding templates and other storefront integration

    »   Plan and develop strategies to continuously improve and optimize the online experience

    »   Maintain advanced knowledge of competition, emerging trends, and opportunities (act as “on-line store manager”)

    »   Identify and fill product gaps, generate new ideas that grow market share, improve customer experience and drive significant sales growth

Requirements:

  • »   Relevant experience in Ecommerce with a good understanding of online shopping experiences and competitive landscaping

    »   Previous experience in delivering presentations, ideally in delivering trainings

    »   Good understanding of UX/ UI principles and their importance in eCommerce

    »   Good experience with Ecommerce platforms and tools, preferably Salesforce Commerce Cloud

    »   Excellent English skills

    »   Knowledge of Japanese at a native level

    »   Results driven and motivated individual who takes initiative, with strong analytical skills

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

HR Recruiter

department / Human Resources

location / Brazil

posted / February 06, 2019

Responsibilities:

  • »   Implement creative recruiting resources to attract qualified professionals

    »   Perform online and offline research in order to find the best candidates for the open positions

    »   Source passive candidates to achieve required staffing levels at all locations using social media (e.g. LinkedIn), networking, direct sourcing, etc

    »   Create a robust pipeline of highly qualified professionals for current and future staffing needs using active recruitment methods

    »   Establish positive relationships with active and potential candidates, as well as with the Hiring Manager

    »   Review applications/resumes and interview candidates

    »   Manage candidates throughout internal interview process, setting up technical and consultative screening interviews with internal staff to fill vacant positions throughout the organization

    »   Provide complete and accurate information to applicants about the company and position, in a manner that inspires interest and document their progress through the selection process

    »   Offer support to HR administrative team for on boarding activities and processes

Qualifications:

  • »   At least 3 years of recruiting experience (IT company/agency background)

    »   Experienced with staffing positions at a variety of levels and technologies

    »   Experienced with sourcing candidates from all sources

Skills & knowledge:

  • »   A proven track record of successfully sourcing hard-to-find candidates for various IT profiles

    »   Proficiency with MS Office Suite, MS Outlook

    »   Understanding of core technologies and concepts including: e-Commerce, SaaS, ERP, CRM, Cloud and Virtualization

    »   Ability to handle constant change with ease and flexibility

    »   Ability to interact with people from various cultures and countries

    »   Openness to get involved in multiple marketing recruiting activities

    »   Demonstrated ability to prioritize, manage time and multi-task effectively in a fast-paced environment

    »   Excellent English verbal and written communication skills are required

    »   A strong work ethic and sense of commitment

    »   Sense of humor and being positive in times of trouble are also highly appreciated

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

HR Administrative Consultant

department / Human Resources

location / Brazil

posted / February 06, 2019

Job Description:

  • »   Responsible of hiring and pre-hiring activities and documents with a focus on labor contracts for LATAM employees

    »   Offer suggestions and ideas to adapt and improve the Global procedures so to be in line with the local regulations

    »   Maintain compliance with federal and state regulations concerning employment

    »   Manage internal HR documents: collective agreement, etc.

    »   Keep in contact with employees by having periodical discussions, using satisfaction surveys so to be up to date with their motivational level and maximize staff retention

    »   Perform administrative activities related to employees’ benefits

    »   Work closely with legal and payroll specialist

    »   Provide regular and ad-hoc reports related to employees’ benefits, leave days, etc.

    »   Act as a liaison between Project Managers, HR team and Operations Director in order to have a smooth communication and resolution of any challenges

    »   Maintain employee records and ensure they are kept accurate and up-to-date

    »   Perform other incidental and related duties as required and assigned

Requirements:

  • »   3+ years’ previous experience in HR administrative

    »   Good knowledge of local labor regulations, both from legal and payroll perspective

    »   Open minded and results oriented

    »   Ability to create close relationships with the employees and management

    »   Able to work independently and multitasking

    »   Very good organizational skills

    »   Good level of English – both written and verbally

    »   Good knowledge of Excel

    »   Previous experience in working in a multicultural organization is a plus

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Salesforce Architect

department / CRM

location / Canada

posted / January 11, 2019

Responsibilities

  • »   Development of Salesforce design architecture according to received specifications

  • »   Design of business solutions, custom integrations with external web services

  • »   Apex programing (triggers and classes), VF programing, Lightning components

  • »   Provide oversight and governance of Salesforce projects: API integrations, building applications for AppExchange

  • »   Development of code modules in programming languages using integrated development environments

  • »   Setup of necessary applications, testing and modifying applications programs

  • »   Provide constant feed-back on technical performance of Salesforce organization to customer

  • »   Lead advanced design and implementation of a product area

  • »   Resolve complex technical issues and conduct advanced research

  • »   Offer technical support to all less experienced team members

  • »   Conduct presentations for various customers

  • »   Communicate with other infrastructure and technology specialists to streamline business processing workflows, integrating them into the SFDC functionality base

  • »   Document standards, guideline, and strategic plans to develop software system

  • »   Participate in pre-sales, implementation processes, and drive projects from design to deployment

  • »   Ensure that Salesforce application design best practices are followed

  • »   Research and provide technical solution to meet business solutions

Requirements:

  • »   Advanced experience with Salesforce.com configuration and custom development

  • »   Good understanding of Force.com development platform and best practices

  • »   Expert understanding of multiple Salesforce Integration Patterns: SOAP/REST web services, APIs, batch processes, connectors, middleware etc.

  • »   Strong knowledge of the Salesforce product suite, including Sales, Service, Community, Marketing, and Community Clouds

  • »   Active Salesforce certifications

  • »   Excellent presentation skills

  • »   Excellent written and oral communication skills in English

  • »   Ability to build strong relationships with customers and internal teams

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Full Stack Developer

department / Application development

location / Turkey, Ukraine, Romania

posted / January 07, 2019

Responsibilities:

  • »  Apply technical skills in both front and back-end environments

    »  On back-end the developer will create new objects or update existing ones with new attributes, will develop validation, pre-population and logic configuration for these objects/attributes and ensure API support

    »  On front-end the developer will work on creating the necessary layouts for the web interfaces as well as all the supporting code for it

    »  Work with Scrum Agile methodology

    »  Use Linux platform as deployment for the application and testing of the code

    »  Actively participate and contribute to periodical team meetings

    »  Work as part of an international team

    »  Writing unit tests and integration tests

    »  Take part in peer code review sessions

Requirements:

  • »  Good English level

    »  Linux experience – basic knowledge, at user experience level

    »  Front-end skills, i.e. good know-how in at least one of the following:

    • - JavaScript

      - jQuery

      - Angular

      - Node.js

    »  SQL know-how

Would be considered a plus, experience with:

  • »  RedHat

    »  Git

    »  PostgreSQL

    »  Perl

    »  Python

    »  Writing unit tests (pgTAP, Karma)

    »  Writing integration tests (Selenium, Protractor)

    »  Prior experience in working with an Agile methodology

    »  Prior experience with continuous integration

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Junior Windows System Administrator

department / IT Infrastructure

location / Ukraine

posted / January 07, 2019

Ideal candidate:

»   Quick thinking, ability to troubleshoot and resolve programming related problems;

»   Excellent written and verbal communication skills in English

»   High customer service skills set: ability to talk with users directly, to solve their issues, and leave the users with a positive experience

»   Strong attention to details and a sense of urgency

»   Ability to deal with multiple tasks, to handle multiple high priorities, to balance changing priorities

»   The ability to learn quickly new technologies

Responsabilities:

»   Maintaining the computer systems of the company

»   Performing security administration functions, including creating user profiles and accounts, monitoring and managing system resources

»   Performing system backup and recovery procedures

»   Providing technical support and guidance for the employees

»   Experience in operating systems (Windows): installing, advanced services configurations, backup, security

Skill set:

»   Bachelors Degree in Computer Science is preferred.

»   Microsoft Certifications are a plus

»   Previous help-desk experience is a plus

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Project Manager

department / eCommerce

location / Portugal

posted / December 11, 2018

Responsibilities:

  • »   Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders

    »   Coordinate the entire life cycle of the projects, by means of (human and material) resources management, time management and activity coordination, using Agile methodologies

    »   Plan and schedule timelines and milestones of the projects

    »   Prioritize features, define project scope and identify risks

    »   Identify needed resources and assign individual responsibilities to team leaders for their teams

    »   Develop and deliver progress reports, proposals, requirements documentation and presentations

    »   Determine the frequency and content of status reports from the project team, analyse results, and troubleshoot problem areas

    »   Proactively manage changes in project scope, identify potential crises, and elaborate contingency plans

    »   Send reports on tasks/project status to top management

    »   Ensure project documents are complete, up-to-date, and stored appropriately

    »   Critically understanding clients' operations and systems

    »   Translating requirements of the client into highly technical specifications in brief

    »   Making sure that the solution recommended is commercial yet competitive

    »   Presenting solutions to the client

    »   Visiting client on-site for proposals and requirements meetings

    »   Keep a constant positive connection with the client

Requirements:

  • »   University degree in the field of IT and/or Economics and/or Engineering

    »   2+ years direct work experience in Project Management, including all aspects of process development and execution

    »   Previous experience in a BA/ PM or Consultant role

    »   Excellent customer facing skills

    »   Fluency in English and German

    »   Good understanding of web concepts, SEO, UI/UX

    »   Familiar with web programming languages, technologies and testing

    »   Experience with eCommerce, web applications and high traffic websites is a plus

    »   Fluency in English and Portuguese

    »   German, Spanish or French would be a big advantage

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Salesforce Developer

department / Development

location / Brazil

posted / January 07, 2019

Responsibilities

  • »  Responsible for process implementation, optimization and automation within Salesforce by building functionalities with Lightning Components, JS, Apex and Visualforce

  • »  Handle web services API integrations with third party systems

  • »  Work closely with the Sales, customers and the rest of the Team to ensure successful delivery of various solutions

  • »  Perform technical evaluations, solution and design approaches to business solution needs

  • »  Supply expertise in advanced Apex programming concepts including common design patterns, governor limit management techniques, bulk patterns, efficient and reliable trigger handling, and asynchronous operations

  • »  Design, develop, test, document and deploy third-party integrations with Salesforce

  • »  Create and manage automated unit tests of Salesforce platform code developed by the team

  • »  Engage in code and technical design reviews of solution implementations to ensure code quality and best practices are maintained

  • »  Provide technical leadership, coaching and mentoring to junior technical team members

  • »  Provide estimates of the level of effort to implement a solution based on business requirements

  • »  Participate in application support as needed

  • »  Implementation change control from development sandboxes to production and across the development life-cycle

  • »  Make sure changes are documented, reviewed, tested, and approved before being deployed

  • »  Implement new features using declarative tools (creation of custom objects, workflows, validation rules, approval processes, flows, flow triggers and email alerts)

  • »  Develop reports, custom report types, dashboards, and processes to continuously monitor data quality and integrity

  • »  Manage security, users, roles, profiles, groups, queues and other Salesforce.com setup options as necessary

  • »  Remain current on new Salesforce features and functionality and providing recommendations for process improvements

Skill set:

  • »  Salesforce Platform Developer I certification

  • »  Knowledge of Salesforce coding limitations

  • »  OOP knowledge

  • »  Coding background (Apex)

  • »  Design patterns

  • »  Lightning Components/HTML/CSS/JavaScript

  • »  Knowledge of web development

  • »  Experience in working with web services

  • »  Database knowledge

Core Personal Competencies:

  • »  Excellent communication skills in English

  • »  Ability to work independently without close supervision

  • »  Able to communicate with customers on technical issues

  • »  Excellent team player

  • »  Ability to multitask

  • »  Have a positive “can do” attitude

  • »  Outcome oriented

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Account Development Representative

department / Marketing

location / USA

posted / December 19, 2018

Responsibilities:

  • »  Support of Sales Director by cold / warm calling to arrange meetings with potential customers to prospect for new business

    »  Support of the Marketing Director by qualifing all the leads resulted from the marketing campaigns

    »  Maintain active engagement with new and existing leads through effective communications designed to increase customer interest in company’s services and products

    »  First point of contact in responding to and qualifying incoming web and phone inquiries regarding OSF commerce products and services

    »   Manage a list of leads from early stage contact, through the engagement cycle until an Opportunity is created for sales

    »  Research target accounts and leverage social channels and various strategic campaigns to create engagement strategy

    »  Connect with prospects using email, phone, video, and social media

    »  Ensure follow-up by creating tasks, meetings, completing account information, keeping the CRM system always up-to-date

    »  Pro-active lead sourcing, identification of measurable and qualified new business opportunities

    »  Market and competitive watching and provision of these relevant insights to the sales team

    »  Research and selection of target segment for sales campaigns

    »  Execution of sales campaign

    »  Create weekly and monthly reports

    »  Achieve or exceed monthly and quarterly goals

Requirements:

  • »  Experience of 2-3 years in telesales or inside sales in retail and B2B

    »  Previous experience in IT industry and SaaS solutions

    »  Strong communication skills

    »  Strong sales talent who enjoys telephone sales and servicing customers

    »  A self-organized, pro-active team player

    »  Native French and fluent English language (verbally and written)

    »  In depth user knowledge of Salesforce CRM

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

QA Automation

department / Development

location / Brazil

posted / December 19, 2018

Responsibilities:

  • »  Develop new or update existing test scripts, create test data

  • »  Develop common testing libraries/APIs or use existent libraries

  • »  Execution of different test types: functional test, load test, stress test, smoke test, regression test

  • »  Usage of test tools to increase effectiveness of the testing processes

  • »  Plan automated testing activities

  • »  Report tests statuses and estimations

  • »  Test software releases and developer fixes

  • »  Provide feedback to software development team on defects

Requirements:

  • »  Experience in all phases of the QA cycle (e.g. requirements analysis, test case identification, test scripts authoring, execution, defect tracking, status, reporting of results)

  • »  Experience in designing test cases and formulating structured test strategies

  • »  Basic understanding of software development principles

  • »  Experience developing automated tests

  • »  Ability to work independently in a fast-paced environment

  • »  Oral/written communication skills in English

Nice to have:

  • »  Previous programming or white box testing experience

  • »  Experience with automated testing tools at both the API and UI level

  • »  Experience with Test-driven development (TDD)

  • »  Experience working in an Agile development environment

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Salesforce Marketing Cloud and Service Cloud Consultant

department / CRM

location / Brazil

posted / December 10, 2018

Responsibilities

  • »   Design solutions to address business needs using Salesforce Marketing Cloud/ service Cloud

    »   Follow the best practices for SFMC/ SFSC implementation

    »   Work closely with various internal teams and other parties

    »   Participate in pre-sales, implementation processes, and drive projects through from design to through to deployment

    »   Research and provide technical solution to meet business solution

    »   Create Journeys, automations and email templates

    »   Provide support for Salesforce.com users by troubleshooting system, processes and data

Requirements:

  • »   Strong knowledge of Salesforce.com’s best practices, products and their capabilities and limitations. A solid understanding Marketing Cloud and Service Cloud is required

    »   Solid understanding of AmpScript, SQL statements, Guided Template Language

    »   Proficient with HTML and JavaScript

    »   Proficient in working implementing Email Studio -> Data extensions, Subscription model, Sender Authentication package, Segmentation

    »   Experience integrating SFMC/ SFSC with other websites/e-coms for transactional emails and feeds

    »   Hands on experience in creating Journeys using Journey builder

    »   Hands on experience creating various Automations using Automation studio

    »   Hands on experience creating and working on email templates using content builder or design in HTML

    »   Experience/understanding of Social studio implementation

    »   Experience/understanding of Mobile studio implementation

    »   Experience/understanding of Advertising studio implementation

    »   Experience with Marketing Cloud Einstein implementation is a big plus

    »   Must have Salesforce Certified Email Specialist or Marketing Cloud consultant certification

    »   Ability to translate established requirements into successful projects

    »   Capability to travel to a client’s office

    »   Excellent written and verbal English is a must

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Salesforce Administrator

department / CRM

location / Brazil

posted / December 07, 2018

Responsibilities

  • »   Salesforce CRM administration according to best practices

    »   Constant enhancements and roll-outs of new features

    »   Maintenance of a clean and efficient user interface

    »   Solution design for proper data management, page layouts and views, object modelling, reports, etc.

    »   Ongoing support and administrative needs for Salesforce.com users by troubleshooting system, process and data issues

    »   Configuration, testing, implementation

    »   Deliver training materials and user documentation, maintain it as requirements/implementation change

    »   Stay in close communication with end-users

    »   Selection and installation/setup of apps from AppExchange

    »   Data import/export

    »   Chatter customization

    »   Communities set up

Requirements:

  • »   2+ years of relevant work experience as Salesforce Administrator

    »   Strong understanding of Salesforce.com best practices and functionality

    »   Knowledge of Sales Cloud, Service Cloud and Marketing Cloud

    »   Demonstrated ability to work in a fast-pace environment and meet deadlines

    »   Salesforce administrator certification is a plus

Personal skills:

  • »   Excellent communication skills

    »   Good verbal and written English

    »   Proactive and work under limited supervision

    »   Organized

    »   Willing to learn new things

    »   Excellent team player

    »   Resilient

    »   Ability to multitask

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Salesforce Marketing Cloud Consultant

department / CRM

location / Japan

posted / December 24, 2018

Responsibilities

  • »   Design solutions to address business needs using Salesforce Marketing Cloud

    »   Follow the best practices for SFMC implementation

    »   Work closely with various internal teams and other parties

    »   Participate in pre-sales, implementation processes, and drive projects through from design to through to deployment

    »   Research and provide technical solution to meet business solution

    »   Create Journeys, automations and email templates

    »   Provide support for Salesforce.com users by troubleshooting system, processes and data

Requirements:

  • »   Strong knowledge of Salesforce.com’s best practices, products and their capabilities and limitations. A solid understanding Marketing Cloud is required

    »   Solid understanding of AmpScript, SQL statements, Guided Template Language

    »   Proficient with HTML and JavaScript

    »   Proficient in working implementing Email Studio -> Data extensions, Subscription model, Sender Authentication package, Segmentation

    »   Experience integrating SFMC with other websites/e-coms for transactional emails and feeds

    »   Hands on experience in creating Journeys using Journey builder

    »   Hands on experience creating various Automations using Automation studio

    »   Hands on experience creating and working on email templates using content builder or design in HTML

    »   Experience/understanding of Social studio implementation

    »   Experience/understanding of Mobile studio implementation

    »   Experience/understanding of Advertising studio implementation

    »   Experience with Marketing Cloud Einstein implementation is a big plus

    »   Must have Salesforce Certified Email Specialist or Marketing Cloud consultant certification

    »   Ability to translate established requirements into successful projects

    »   Capability to travel to a client’s office

    »   Excellent written and verbal English is a must

    »   Fluent in Japanese

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Business Analyst

department / eCommerce

location / Portugal

posted / December 10, 2018

Responsibilities:

  • »  Critically understanding clients' operations and systems

    »  Translating requirements of the client into highly technical specifications in brief

    »  Making sure that the solution recommended is commercial yet competitive

    »  Determining the potential solutions and testing them for both technical and business compatibility

    »  Developing projects feasibility reports and presenting solutions to the client

    »  Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders

    »  Prioritize features, define project scope and identify risks

    »  Coordinate the entire life cycle of the projects, by means of (human and material) resources management, time management and activity coordination, using Agile methodologies

    »  Plan and schedule timelines and milestones of the projects

    »  Develop and deliver progress reports, proposals, requirements documentation and presentations

    »  Proactively manage changes in project scope, identify potential crises, and elaborate contingency plans

    »  Keep a constant positive connection with the client

Knowledge and Experience:

  • »  University degree or college diploma in the field of IT and/or Economics and/or Engineering

    »  2+ years direct work experience in an Account Management/Business Analyst role, including all aspects of process development and execution

    »  Good understanding of web concepts, SEO, UI/UX

    »  Familiar with web programming languages, technologies and testing

    »  Experience with ecommerce, web applications and high traffic websites is a plus

    »  Fluency in English

Personal Skills:

  • »  Possess excellent communication skills in English and Portuguese

    »  Organized

    »  Willing to learn new things

    »  Excellent team player

    »  Resilient

    »  Ability to multitask

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

OSF Academy for Students

department / Web Programming

location / Romania, Ukraine, Brazil

posted / January 08, 2019

For over a decade, OSF Global Services has established itself as a trusted technology consultant and technology integrator enabling companies to succeed over the greatest challenges in the world’s rapidly changing business environment.

What do you need?

  • »  A computer and a good internet connection since the program is delivered remotely;

    »  You should be willing and able to start this journey on 2nd May, 2019, when the program begins;

    »  You need to be open to learn not only theoretical matters and concepts, but also to apply in practice the know-how gained during the program, by developing an e-Commerce site.

What do we offer?

  • »  Training materials, carefully selected information, useful links to help you explore the documentation we prepared for you, either on front-end (HTML, CSS, JavaScript), back-end (Node.js/Mongo .db) or QA Testing depending on your choice;

    »  Support from a dedicated person who will answer your questions and will help you overcome any challenges that may arise along the way;

    »  Duration of the program is 1 month

    »  The schedule is flexible, depending on how much time you can invest.

    »  A paid account on treehouse where you can obtain information in an interactive and fun way;

    »  A job offer in our e-Commerce division - at the end of the program, if you have good results.

What do you have to do?

  • »  Please use the Form from this page to enroll to OSF Academy. Don’t forget to mention at additional comments the main technology track (backend or frontend) that interests you.

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

We are looking forward to meeting you!

Account Development Representative

department / Marketing

location / Germany

posted / March 05, 2019

Responsibilities:

  • »   Support of Sales Director by cold / warm calling to arrange meetings with potential customers to prospect for new business

    »   Support of the Marketing Director by qualifing all the leads resulted from the marketing campaigns

    »   Maintain active engagement with new and existing leads through effective communications designed to increase customer interest in company’s services and products

    »   First point of contact in responding to and qualifying incoming web and phone inquiries regarding OSF commerce products and services

    »   Manage a list of leads from early stage contact, through the engagement cycle until an Opportunity is created for sales

    »   Research target accounts and leverage social channels and various strategic campaigns to create engagement strategy

    »   Connect with prospects using email, phone, video, and social media

    »   Ensure follow-up by creating tasks, meetings, completing account information, keeping the CRM system always up-to-date

    »   Pro-active lead sourcing, identification of measurable and qualified new business opportunities

    »   Market and competitive watching and provision of these relevant insights to the sales team

    »   Research and selection of target segment for sales campaigns

    »   Execution of sales campaign

    »   Create weekly and monthly reports

    »   Achieve or exceed monthly and quarterly goals

Requirements:

  • »   Minimum of 5 years’ experience in telesales and lead generation

    »   Previous experience in IT industry and SaaS solutions

    »   Self-motivated with strong communication skills

    »   Strong sales talent who enjoys telephone sales and servicing customers

    »   Demonstrated track record of achieving measurable goals in a fast-paced environment

    »   A self-organised, pro-active team player

    »   Native or fluent English language (verbally and written)

    »   Experience retail in retail and B2B would be desirable

    »   In depth user knowledge of Salesforce CRM would be desirable

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Marketing Cloud Consultant

department / CRM

location / United Kingdom

posted / January 10, 2019

Responsibilities:

  • »   Design solutions to address business needs using Salesforce Marketing Cloud

    »   Follow the best practices for SFMC implementation

    »   Work closely with various internal teams and other parties

    »   Participate in pre-sales, implementation processes, and drive projects through from design to through to deployment

    »   Research and provide technical solution to meet business solution

    »   Create Journeys, automations and email templates

    »   Provide support for Salesforce.com users by troubleshooting system, processes and data

Requirements:

  • »   Strong knowledge of Salesforce.com’s best practices, products and their capabilities and limitations. A solid understanding Marketing Cloud is required

    »   Solid understanding of AmpScript, SQL statements, Guided Template Language

    »   Proficient with HTML and JavaScript

    »   Proficient in working implementing Email Studio -> Data extensions, Subscription model, Sender Authentication package, Segmentation

    »   Experience integrating SFMC with other websites/e-coms for transactional emails and feeds

    »   Hands on experience in creating Journeys using Journey builder

    »   Hands on experience creating various Automations using Automation studio

    »   Hands on experience creating and working on email templates using content builder or design in HTML

    »   Experience/understanding of Social studio implementation

    »   Experience/understanding of Mobile studio implementation

    »   Experience/understanding of Advertising studio implementation

    »   Experience with Marketing Cloud Einstein implementation is a big plus

    »   Must have Salesforce Certified Email Specialist or Marketing Cloud consultant certification

    »   Ability to translate established requirements into successful projects

    »   Capability to travel to a client’s office

    »   Excellent written and verbal English is a must

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Full Stack Developer

department / Application development

location / Brazil - Fortaleza

posted / January 07, 2019

Responsibilities:

  • »  Carry out software programming, coding the same language, following the created software models

    »  Set the Frame Works to be used in projects according to the needs

    »  Record the hours worked during the project in the monitoring tool

    »  Participate actively in the meetings of your unit and the company

Requirements:

  • »  Good experience with .Net

    »  Development with Java Web

    »  Experience with Angular 2+ development

    »  Advanced English

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Marketing Cloud Implementation Specialist

department / CRM

location / Canada

posted / March 29, 2019

Job Description:

  • »  Design solutions to address business needs using Salesforce Marketing Cloud.

    »  Follow the best practices for SFMC implementation.

    »  Work closely with various internal teams and other parties.

    »  Participate in pre-sales, implementation processes, and drive projects through from design to through to deployment.

    »  Research and provide technical solution to meet business solution.

    »  Create Journeys, automations and email templates.

    »  Provide support for Salesforce.com users by troubleshooting system, processes and data.

Requirements:

  • »  Strong knowledge of Salesforce.com’s best practices, products and their capabilities and limitations. A solid understanding Marketing Cloud is required.

    »  Solid understanding of AmpScript, SQL statements, Guided Template Language .

    »  Proficient with HTML and JavaScript.

    »  Proficient in working implementing Email Studio -> Data extensions, Subscription model, Sender Authentication package, Segmentation.

    »  Experience integrating SFMC with other websites/e-coms for transactional emails and feeds.

    »  Hands on experience in creating Journeys using Journey builder.

    »  Hands on experience creating various Automations using Automation studio.

    »  Hands on experience creating and working on email templates using content builder or design in HTML.

    »  Experience/understanding of Social studio implementation.

    »  Experience/understanding of Mobile studio implementation.

    »  Experience/understanding of Advertising studio implementation.

    »  Experience with Marketing Cloud Einstein implementation is a big plus.

    »  Must have Salesforce Certified Email Specialist or Marketing Cloud consultant certification.

    »  Ability to translate established requirements into successful projects

    »  Capability to travel to a client’s office

    »  Excellent written and verbal English is a must

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Sterling Order Management System Consultant

department / Application development

location / Brazil, USA

posted / January 06, 2019

Responsibilities:

  • »  Understand and communicate business requirements, goals and project success criteria

    »  Analyze and document current and future process flows

    »  Analyze business requirements and determine potential solutions by testing them for technical and business compatibility

    »  Conduct requirements review sessions with business users and SMEs

    »  Provide guidance and articulate improvements on the current business processes

    »  Provide multiple alternatives by presenting creative and different approaches in solving business needs

    »  Sell ideas to customers, clearly communicate advantages for the business

    »  Perform demonstrations of solutions to clients

    »  Participate in complete pre-sales and implementation processes by driving the project from design through deployment phases

    »  Developing projects feasibility reports and presenting solutions to the customers

    »  Offer support in prioritizing features, defining project scope and identifying risks

    »  Manage project scope and users’ expectations

    »  Understand the business needs and identify new business opportunities and capabilities

    »  Work closely with different internal teams and other parties

    »  Prepare customers’ training plans and conduct trainings

    »  Keeping a constant and positive contact with the customers

Requirements:

  • »  Order Management experience in working with Sterling OMS is required

    »  Bachelor's degree

    »  Minimum 5 years' experience in an Business Analyst/ Consultant role within IT field

    »  Demonstrated experience of working in retail industry, with exposure to Order Management Systems

    »  Strong verbal, written and presentation skills

    »  Fluency in English

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Salesforce Consultant

department / CRM

location / Japan

posted / December 04, 2018

Job Summary & Responsibilities:

  • »  Understand and communicate business requirements, goals and project success criteria

    »  Design solutions to business needs using Salesforce.com capabilities

    »  Sell ideas to customers, clearly communicate advantages for the business

    »  Conduct meetings, prepare business process documentation and process flows

    »  Work closely with different internal teams and other parties

    »  Participate in complete pre-sales and implementation processes by driving the project from design to through deployment phases

    »  Guide development teams on functionality to meet the requirements

    »  Prepare client training plans and conduct trainings

    »  Participate to product development cycle

    »  Select and setup external apps from AppExchange

    »  Provide support for Salesforce.com users by troubleshooting system, process and data

Skill set:

  • »  Strong knowledge of Salesforce.com best practices, products and their capabilities/limits, especially Service, Marketing and Sales Clouds

    »  Previous experience in Salesforce.com implementations

    »  Ability to translate the requirements into successful projects

    »  Knowledge of Service Cloud, Marketing Cloud and Sales Cloud

    »  At least one Salesforce Consultant certification is preferred

    »  Demonstrated consulting and customer service skills

    »  Availability to travel to the client offices

    »  Excellent verbal and written English and Japanese

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Project Manager

department / CRM

location / Canada

posted / March 29, 2019

Responsibilities:

  • »  Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders

    »  Coordinate the entire life cycle of the projects, by means of (human and material) resources management, time management and activity coordination, using Agile methodologies

    »  Plan and schedule timelines and milestones of the projects

    »  Identify needed resources and assign individual responsibilities to team leaders for their teams

    »  Develop and deliver progress reports, proposals, requirements documentation and presentations

    »  Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas

    »  Proactively manage changes in project scope, identify potential crises, and elaborate contingency plans

    »  Send reports on tasks/project status to top management

    »  Ensure project documents are complete, up-to-date, and stored appropriately

Requirements:

  • »  University degree or college diploma in the field of IT and/or Economics and/or Engineering

    »  2+ years direct work experience in a Project Manager role, including all aspects of process development and execution

    »  Previous experience in a BA/ PM or Consultant role

    »  Excellent customer facing skills

    »  Good understanding of web concepts

    »  Familiar with web programming languages, technologies and testing

    »  Experience with ecommerce, web applications and high traffic websites is a plus

    »  Fluency in English

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Java developer

department / Development

location / Ukraine, Romania, Turkey

posted / December 03, 2018

Responsibilities:

  • »   Collaboration with team of developers to support ongoing projects, coding, and testing as needed;

    »   Build out new features and iterate on existing features;

    »   Perform complex programming duties (including enhancements and maintenance);

    »   Research, diagnose, and develop fixes for code defects;

    »   Respond to inquiries and troubleshoot issues related to scalability, response times, availability, security, reliability, robustness and accessibility;

    »   Recommend changes to improve the current application;

    »   Deliver high availability and performance;

    »   Contribute in all phases of the development lifecycle;

    »   Write well-designed, efficient, and testable code;

    »   Update technical documentation;

    »   Serve as a fully seasoned/proficient technical resource;

    »   Support continuous improvement of projects by investigating alternatives and technologies;

Skill set:

  • »   Self-Motivated, Automonous proffesional

    »   Mandatory technologies: Java, Python, Bash, Maven

    »  Optional technologies: Solr, Lucene, Giza++, Wildfly, Docker, REST API, Javascript, html

    »  Good English skills

    »  Able to deal with multiple projects in the same time

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Project Manager

department / Development

location / Spain

posted / January 08, 2019

Project Manager

2018-07-02

Development

Full time

Responsibilities:

»  Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders;

»  Coordinate the entire life cycle of the projects, by means of (human and material) resources management, time management and activity coordination, using Agile methodologies;

»  Plan and schedule timelines and milestones of the projects;

»  Identify needed resources and assign individual responsibilities to team leaders for their teams;

»  Develop and deliver progress reports, proposals, requirements documentation and presentations;

»  Determine the frequency and content of status reports from the project team, analyse results, and troubleshoot problem areas;

»  Proactively manage changes in project scope, identify potential crises, and elaborate contingency plans;

»  Send reports on tasks/project status to top management;

»  Ensure project documents are complete, up-to-date, and stored appropriately;

»  Critically understanding clients' operations and systems;

»  Translating requirements of the client into highly technical specifications in brief;

»  Making sure that the solution recommended is commercial yet competitive;

»  Presenting solutions to the client;

»  Visiting client on-site for proposals and requirements meetings;

»  Keep a constant positive connection with the client;

Skill set:

»  University degree or college diploma in the field of IT and/or Economics and/or Engineering;

»  2+ years direct work experience in a Project Manager role, including all aspects of process development and execution;

»  Previous experience in a BA/ PM or Consultant role;

»  Excellent customer facing skills;

»  Good understanding of web concepts, SEO, UI/UX;

»  Familiar with web programming languages, technologies and testing);

»  Experience with ecommerce, web applications and high traffic websites is a plus;

»  Fluency in English;

»  German or French would be a big advantage;

About OSF Global

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.